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Crescendo Urban Stay

4.0 star property
Aparthotel convenient to West Lake

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crescendo Urban Stay

Premium bedding, pillow-top beds, individually decorated
Front of property
Reception
Premium bedding, pillow-top beds, individually decorated
Premium bedding, pillow-top beds, individually decorated

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Connecting rooms available
    Connecting rooms available
  • Lounge area
    Lounge area
  • Non-smoking
    Non-smoking
  • 24/7 front desk
    24/7 front desk
  • Free parking
    Free parking
  • Free WiFi
    Free WiFi
Main amenities
  • 19 smoke-free apartments
  • Daily housekeeping
  • Breakfast available
  • 24-hour front desk
  • Air conditioning
  • Free food/drink shopping service
  • Communal living room
  • Front desk safe
  • ATM/banking services
  • Water dispenser
  • Laundry service
  • Self-serve laundry
Feel at home
  • Kitchen
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Daily housekeeping
  • Washer/dryer

Room options

View all photos for Executive Apartment

Premium bedding, pillow-top beds, individually decorated

Executive Apartment

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Elite Apartment

Premium bedding, pillow-top beds, individually decorated

Elite Apartment

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment

Premium bedding, pillow-top beds, individually decorated

Superior Apartment

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment

Premium bedding, pillow-top beds, individually decorated

Deluxe Apartment

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Apartment

Premium bedding, pillow-top beds, individually decorated

Exclusive Apartment

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Apartment

Premium bedding, pillow-top beds, individually decorated

Premium Apartment

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Apartment

Premium bedding, pillow-top beds, individually decorated

Signature Apartment

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Apartment

Premium bedding, pillow-top beds, individually decorated

Premier Apartment

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Apartment

Premium bedding, pillow-top beds, individually decorated

Grand Apartment

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Map
339 Au Co street, Tay Ho district, Hanoi, Hanoi, Hanoi, 100000

What's nearby

  • West Lake - 7 min walk - 0.6 km
  • Ho Tay Water Park - 12 min walk - 1.0 km
  • Ho Chi Minh Mausoleum - 5 min drive - 5.0 km
  • Hoan Kiem Lake - 6 min drive - 6.4 km
  • Hanoi Old Town Night Market - 7 min drive - 6.5 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 24 min drive
  • Hanoi Long Bien Station - 15 min drive
  • Hanoi Railway Station - 21 min drive
  • Ga Thuong Tin Station - 22 min drive

Restaurants

  • ‪Anh Hoa Restaurant - ‬7 min walk
  • ‪Docker's Pub - ‬10 min walk
  • ‪Cousins - ‬11 min walk
  • ‪Story Coffee - ‬4 min walk
  • ‪KOCO Social House - ‬10 min walk

About this property

Crescendo Urban Stay

When you stay at Crescendo Urban Stay, you'll be within a 10-minute drive of Hoan Kiem Lake and West Lake. Guests will have free perks such as WiFi, valet parking and self-parking. Apartments feature bonuses such as kitchens and washers/dryers, along with fireplaces and balconies. Fellow travellers love the helpful staff.

Languages

English, Vietnamese

At a glance

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: 7:00 AM
  • Minimum check-in age – 15
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The property charges 2 per cent for credit card payments
  • Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival
  • Prior to arrival, you must complete online registration via a secure link
  • You will be asked to provide the property with a copy of your government-issued photo ID after booking

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Pets

  • Pets not allowed

Property amenities

Internet

  • Free Wi-Fi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transport

  • Free covered self-parking on site
  • Free valet parking on site
  • Limited on-site parking (max. 3 spaces per unit)
  • On-site parking options include a carport and a garage

Kitchen

  • Fridge
  • Stovetop
  • Microwave
  • Cookware/dishes/utensils
  • Kitchen island
  • Paper towels
  • Freezer
  • Cleaning supplies
  • Water dispenser

Dining

  • Full breakfast available for a fee daily 7:00 AM–10:30 AM: VND 80000 for adults and VND 50000 for children

Bedrooms

  • Premium bedding
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Pillow menu

Bathrooms

  • Shower
  • Rainfall shower head
  • Towels provided
  • Designer toiletries
  • Soap
  • Bidet
  • Hairdryer
  • Toothbrush and toothpaste
  • Slippers
  • Toilet paper

Living spaces

  • Fireplace
  • Sitting area

Entertainment

  • 50-inch smart TV

Outdoor areas

  • Balcony

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • No lifts
  • Soundproofing
  • Tile flooring in room
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Guidebooks/recommendations
  • Electrical adapters/chargers
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Iron/ironing board (on request)

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 19 rooms
  • Individually decorated
  • Individually furnished
  • Eco-friendly cleaning products provided
  • Connecting/adjoining rooms avaliable

Fees & policies

Refundable deposits

  • Cash deposit: VND 500000 per accommodation, per stay

Optional extras

  • Full breakfast is offered for an extra charge of approximately VND 80000 for adults and VND 50000 for children
  • Credit card charges are subject to an extra charge of 2 per cent

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards, debit cards, mobile payments and cash.
Mobile payment options include: PayPay.

Also known as

Crescendo Urban Stay Hanoi
Crescendo Urban Stay Aparthotel
Crescendo Urban Stay Aparthotel Hanoi

Frequently asked questions

Does Crescendo Urban Stay offer free cancellation for a full refund?
Yes, Crescendo Urban Stay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Crescendo Urban Stay?
Sorry, pets aren't allowed.
Is parking offered on site at Crescendo Urban Stay?
Yes, there's free self and valet parking. On-site parking options include a carport and a garage (max. 3 spaces per unit).
What are the check-in and check-out times at Crescendo Urban Stay?
Check-in start time: 2:00 PM; check-in end time: 7:00 AM. Check-out time is noon.
Does Crescendo Urban Stay have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes cookware, a fridge and a microwave.
Does Crescendo Urban Stay have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around Crescendo Urban Stay like?
Crescendo Urban Stay is a short 7-minute walk from West Lake and 12 minutes' walk from Ho Tay Water Park.

Crescendo Urban Stay Reviews

Reviews

8.8

Excellent

9.4/10

Cleanliness

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Was comfortable, clean, and in a good location.
8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Its clean!! and TV is smart one, which is plus
Linh, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The building is new, the apartment is nice, modern and fully furnished. I like this decoration, both of living room and bedroom is bright because of big glass door. I think its best place with that price.
Kim Tuy?n, 1-night business trip
Verified Expedia guest review

6/10 Good

Property was lovely, room was lovely, area around the property not so lovely. Road works right outside the hotel making around the hotel very very muddy. Hotel is just off a very busy road so it gets very noisy. There are dogs barking all around at all hours, there was multiple cockerels outside our bedroom window waking us up at 2am and 5am every morning for a week, so no sleep was had. The walls are paper thin and we had a family next to us that insisted on keeping the front door open while their screaming child was awake all night. Other than all that above, there are some restaurants within a 10 minute walk but you have to get a cab into the city as it’s over an hour walk. Towels provided in the room are tiny, not proper bath towels and there aren’t any proper kitchen equipment. No washing powder provided even though there’s a washing machine in every room, nothing to dry your plates after they’ve been washed, cutlery wise - the two of us had 2 forks, 1 spoon and 1 knife between us to eat dinner with some nights (taking turns who used the knife) Would stay closer in the city next time, or request a higher floor to try and get some sleep away from the animals.
Verified Expedia guest review

10/10 Exceptional

Beautiful apartment. Staff was nice. There was road construction while we were there so that was a bit loud. Would stay here again
Robert, 7-night trip
Verified Expedia guest review

8/10 Very good

The property was nicely appointed, with excellent facilities. It was near a busy road and a bit noisy, with a Cockerell waking you at 5am
Sean, 1-night trip with friends
Verified Expedia guest review

2/10 Poor

Marcela, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

The property is new construction, and the reception area is not yet complete. Near the West Lake, it is a 10 minute walk to coffee shops and restaurants, yoga studios, and small shops. Hanoi in general is a very noisy city, with constant road traffic. We slept well and soundly, but plan on waking up early simply due to the hustle and bustle of the city that starts before 7 am. Our room was immaculate and very comfortable. We would definitely stay here again. Given that we have also stayed in the Historic quarter, I have to say I preferred this location as it is a bit more tranquil and you can easily hail a GRAB to get to the tourist areas. I had the misfortune of losing my cell phone as I entered the taxi in front of the hotel in the morning. After informing the reception team, they were able to trace who found the phone in the street by looking at the high definition security camera feed. My phone was then returned to me that evening. The staff went over and beyond to assist in this situation, and I cannot thank them enough.
Linda, 5-night family trip
Verified Expedia guest review

4/10 Fair

This hotel is not what the pictures appear as from the outside. I arrived very late after landing and my driver and I both could not tell this was the correct location; it literally looks like an abandoned building from the outside. After finally confirming it was real, I got checked in and went to room. Room was fine, mostly like the pictures. View isn’t anything to write home about, your view will be a busy road and a dark, dirty alley. This property should really be more upfront about the amount of construction happening in the building. The outside is filthy and the first floor is a construction zone and equally as filthy. Overall, I was okay enough with it to stay for the week as I booked but I was tempted to change hotels. I would not stay here next visit, however.
Michael, 7-night trip
Verified Expedia guest review

4/10 Fair

Air conditioner is fault. I need ask several times to exchange
Kwok Keung, 1-night trip
Verified Expedia guest review

8/10 Very good

Okei for short stay
sharmaake, 3-night trip
Verified Expedia guest review

6/10 Good

Mehrnosh, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Geneviève, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Chang Yi, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rino, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

The best reception service in my life, I would recommend 10/10. We got help with laundry. Recommendations for exchanging money and sightseeing. They organized two amazing, two day long trips for us. The two receptionists that we met talked well in English. They were polite and friendly. They went extra mile and called different locations and services for us, f.e. reserved tickets to the water pupet theater. The room was clean and spacious. AC worked without any problem. There was always some water and tee in the room. There is a vegan restaurant on 1&2nd floor and city view rooftop cafe on 9th floor, The food was really tasty. Could not ask for more. The hotel is located on main road lead from city center to Hanoi airport.
Verified Expedia guest review

10/10 Exceptional

Absolutely excellent location near the old quarter. Staff go above and beyond to help foreign guests and are so helpful in helping with where to eat and what to do. Rooms are very spacious and clean.
Crescendo, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

My girlfriend and I experienced great service while staying here. The receptionist gave us great recommendations, allowed us to leave our luggage there after we had checked out so we could explore more, and were very accommodating to all our requests. Hotel is located near Westlake, rooms are simple but good and there is room service every day. Highly recommend.
Hoang, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Vacationed in Hanoi for one week and decided to stay at this hotel for 1 night. I didn't go wrong. First impressions are important to me and this place didn't disappoint, the location is less than one hour from the airport, close to a wide array of restaurants and shops. The hotel is posh, clean and comfortable, the bed was one of the most comfortable beds I ever found in a hotel and the view of the city was worth every penny. I stayed in the 1 bedroom apartment with balcony on 6th floor which was quite spacious with plenty of storage space and conveniences. The property boasts spectacular views, The most important thing to mention is the customer service, every single person I encountered was friendly, polite, helpful and efficient. I am looking forward to my return.
Verified Expedia guest review

10/10 Exceptional

The beautiful location is designed around West Lake so it is quite cool, cozy rooms, a spacious vegan restaurant, and a rooftop cafe on 9th floor. The hotel is an ideal place for you to experience good services when coming to Hanoi.
Verified Expedia guest review

10/10 Exceptional

The room we booked was a 1-bedroom apartment, Complete with kitchen and laundry. It was also very clean and comfortable. I was a little concerned about being able to find vegetarian foods, but lucky me, there was a vegan restaurant in this hotel. The hotel also offers a litte grocery store in the basement, they make it easy!
Verified Expedia guest review

10/10 Exceptional

Margaery, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great location. The room is clean, the facilities are brandnew. Food is decent. The service staff was generally ok.
Nguyen, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

It’s very nice building, apartment brand new, lot of light with balcony, good location, reception very helpful! I will recommend to our friends Thank you so much!
Kim Tuy?n, 1-night romance trip
Verified Expedia guest review