We booked a half-board reservation, so we enjoyed dinner (good, not great) and breakfast (very good). Staff was universally friendly and helpful. Property was slightly removed from the highlights of Ktzbuhel, but a short, pleasant walk along the river to the heart of town. The hotel encourages a relaxed, spa setting. That includes, I guess, wifi only in public areas and very subdued lighting in rooms. We adjusted to the former; the latter was occasionally problematic. If relevant, the hotel is very close to the train station.