Puerto Natales (PNT-Teniente J. Gallardo) - 17 min drive
Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.) - 114.2 miles/183.7 km
Restaurants
Pizzeria Mesita Grande - 5 min drive
Asador Patagónico - 5 min drive
Pizzeria Napoli - 4 min drive
Cafe Kau - 4 min drive
El Brisket - 4 min drive
About this property
Best Western Patagonia
When visiting Natales, Best Western Patagonia is a great choice to consider. The coffee shop/cafe is a perfect spot to grab a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day.
Languages
English, Spanish
At a glance
Hotel size
34 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in time starts at 3:00 PM
Minimum check-in age – 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
On-site parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 5:30 AM–10:00 AM
Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Phone
Desk chair
Electrical adapters/chargers
Food and drink
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Special features
Dining
Borde Glaciar – On-site restaurant.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
Hot tub fee: CLP 40000 per accommodation, per night
Optional extras
Laundry facilities are available for an extra charge of CLP 3000 per day
Renovations and closures
The property is closed between 1 July and 1 September.
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Best Western Patagonia Hotel
Best Western Patagonia Natales
Best Western Patagonia Hotel Natales
Frequently asked questions
Is Best Western Patagonia currently open?
The property is closed between 1 July and 1 September.
Are pets allowed at Best Western Patagonia?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Best Western Patagonia?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Patagonia?
You can check in starting at 3:00 PM. Check-out time is 11:00 AM.
Is there an on-site casino at Best Western Patagonia?
No, this hotel doesn't have a casino, but Puerto Natales Casino (4-min drive) is nearby.
What is there to do at Best Western Patagonia and nearby?
Have fun during the warmer months with activities such as hiking. Additional recreation on-site includes ecotours and cave exploring. Soothe your senses in one of the 2 hot tubs or make use of other amenities, which include a sauna and a garden.
Are there restaurants at or near Best Western Patagonia?
Yes, there's an on-site restaurant, Borde Glaciar.
What's the area around Best Western Patagonia like?
Best Western Patagonia is located a short 7-minute walk from Última Esperanza Fjord.
Best Western Patagonia Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
7.8/10
Staff & service
5.6/10
Amenities
8.2/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
11 November 2024
Great hotel with amazing staff
Great stay just outside Puerto Natales. Staff are amazing, so helpful. We left bags when doing the W trek. Room was great overlooking the lake.
Anthony
Anthony, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 November 2024
Great hotel just outside Puerto Natales
Great hotel just outside town. The staff are very helpful, and even gave us a welcome drink!
Anthony
Anthony, 1-night trip
Verified Hotels.com guest review
6/10 Good
29 March 2024
Couple of miles out of town with ZERO signage, which is ok but very hard to location (find the turn off) and almost impossible at night. Not available on google maps or Apple.
Staff friendly and spoke English.
Breakfast limited and below other hotels in area.
Room clean and WiFi good.
Patrick
Patrick, 1-night trip
Verified Expedia guest review
10/10 Exceptional
13 March 2024
Tim
Tim, 1-night trip
Verified Expedia guest review
2/10 Poor
19 February 2024
Terrible road into hotel. Staff very rude and don't trust them. Souvenir wine glass stolen from room and front staff said it was our problem. Didn't want to even try to find. Unsafe feeling. Do not recommend this place.
Kara
Kara, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
6 February 2024
We had a great time there.
gloria
gloria, 4-night trip
Verified Expedia guest review
8/10 Very good
28 November 2023
The view from the room was very beautiful. We had to drive on a dirt road for a good distance to get to the main road and the ride was bumpy. The road to the property needs to be tarred for ease of accesss. The staff was friendly and helpful.
Harish
Harish, 2-night family trip
Verified Expedia guest review
2/10 Poor
27 November 2023
I typically don't leave negative reviews, however I this one is warranted. We booked this hotel as a bit of a splurge to celebrate the end of our hike in Patagonia. One big selling point was thay they had hot tubs which would have been very welcome after spending a week on the trail. When we arrived, we were very much looking forqard to getting a shower. Unfortubstely there was no hot water. We also found that our double room had two single beds. When we address these issues with the staff they did nothing to help. I can understand that they aren't plumbers and can't fix the water on a whim, however when I inquired about getting a cold shower then jumping in the hot tubs they wanted to charge an additional $35000 CLP and said it woukd take at least an hour to get the hot tubs running. It was a frustrating experience.
The good is that the facilities are new and modern and the rooms have a great view. Unfortunately the staff weren't as nice as the hotel.
Stuart
Stuart, 1-night trip
Verified Expedia guest review
10/10 Exceptional
12 November 2024
La mejor opción de hospedaje
Excelente servicio, limpieza, personal muy amable, sin duda regresamos