Located in Kraków City Centre, Downtown Kraków offers a convenient stay with amenities like dry cleaning and laundry services. Connect to free in-room WiFi, take advantage of express check-in and out, or get assistance from the 24-hour front desk.
When you stay at Downtown Kraków, you'll be a short five-minute drive from Main Market Square and Oskar Schindler Factory. Free WiFi is an added perk, and guests looking to stay active can experience the nearby kayaking and segway hire/tours. Also, Wawel Castle and Wieliczka Salt Mine are within a short drive.
At a glance
DONE
Hotel size
30 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in/out available
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
Children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE
Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Off-site parking within 33 ft (PLN 60 per day)
Street parking available
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Other information
Designated smoking areas
Property amenities
Travelling with children
Children stay for free (see details)
What to do
Bike rentals nearby
Kayaking nearby
Segway hire/tours nearby
Working away
Meeting room
Computer station
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
2 buildings/towers
Safe-deposit box at front desk
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
Freshen up
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of PLN 80 per vehicle (one-way)
Children & extra beds
Airport shuttle service for children costs PLN 80 (one-way)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of PLN 80 per pet, per day
Parking
Parking is available nearby and costs PLN 60 per day (33 ft away)
Policies
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Also known as
Hotel Alexander II Krakow
Hotel Alexander II
Alexander II Krakow
Hotel Alexander II
Downtown Kraków Hotel
Downtown Kraków Kraków
Downtown Kraków Hotel Kraków
Frequently asked questions
Does Downtown Kraków offer free cancellation for a full refund?
Yes, Downtown Kraków does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Downtown Kraków?
Yes, pets are welcome. There's a charge of PLN 80 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Downtown Kraków?
No, unfortunately. However, there's street parking available.
Is an airport shuttle service offered by Downtown Kraków?
Yes, an airport shuttle is available. The charge is PLN 80 per vehicle one-way.
What are the check-in and check-out times at Downtown Kraków?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Downtown Kraków and nearby?
Have fun with nearby activities such as cycling and kayaking. Additional recreation nearby includes segway hire.
What's the area around Downtown Kraków like?
Downtown Kraków is in Kraków City Centre, a short 9-minute walk from Main Market Square and 20 minutes' walk from Wawel Castle.
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Downtown Kraków Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
Room
Breakfast
Location
What guests liked
Breakfast was well-prepared, plentiful, and great, with many options. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
4 Jun 2024
Clean and well located hotel, with a good breakfast.
Verified traveller
3-night trip
8/10 Very good
20 Mar 2025
Room clean , modern , staff helpful , was quite noisy in hotel at night with guests shouting along corridors whilst going back to their room
Amy Louise
Amy Louise, 3-night trip
10/10 Exceptional
28 Dec 2023
Very clean not far from the train station,a well prepared breakfast,I really recommend this place strongly
Amine
Amine, 1-night trip
10/10 Exceptional
17 Oct 2024
Yeah good trip
Michael
Michael, 2-night trip
6/10 Good
31 Mar 2025
A large group of teenagers was staying at the hotel. They spent hours in the hallways talking and yelling. Three days in a row.
Brad
Brad, 3-night trip
10/10 Exceptional
13 Jun 2024
The staff were very helpful
Lukas
Lukas, 2-night trip
10/10 Exceptional
10 Jun 2024
The property was located on the railway line and was clean and well looked after.
Alexander
Alexander, 3-night trip
8/10 Very good
31 Jul 2023
Love Krakow , amazing city only stayed one night but great location , room was nice and good bathroom . Highly recommend
peter
10/10 Exceptional
8 Jul 2024
I would recommend this hotel and i will stay there again. It is clean, the staff is very accommodating and the location is excellent. Four to five minute walk to the train station, the bus station, and a grocery store. It is a few minute walk to Planty park and the St. Florian gate to the old town. I would also note that the breakfast is great and plentiful.
Karol
Karol, 7-night trip
10/10 Exceptional
21 Apr 2023
Good city centre hotel
Very central hotel and easy to get to the main square. The room faced the train tracks but the trains were fairly quiet. The room had everything required.
Emily
Emily, 2-night trip
6/10 Good
8 Sept 2024
The hotel was ok on the whole, if I had any complaints it would be that the bed was to low to the ground and there was not much water pressure in the shower but it was clean and ok
Mark
Mark, 1-night trip
8/10 Very good
2 Jan 2025
Next to a train line which I believe ran most of the night.
Air ventilation in shower room was not working.
It’s a 3 star hotel so you get what you pay for
James
James, 3-night trip
8/10 Very good
3 Jul 2024
Unassuming frontage in a cul-de-sac, but very close to the Old Town & plenty of shops, cafes, restaurants.
Comfortable room with air-conditioning, good sound-proof double-glazing despite the train line running right outside the window.
Helpful staff recommended cafes etc & advice about tram train & bus services including airport transfer.
Peter
Peter, 4-night trip
10/10 Exceptional
4 Jul 2023
Nice hotel, quite place near town centre, all services excellent, personal friendly. In future I will try be back. Good location. Small shop behind the corner.
Gabriel
Gabriel, 3-night trip
10/10 Exceptional
14 Oct 2023
It is located close to Krakow central station. Galleria is also close. Shopping, restaurants, no problem. Room was cosy, calm and quiet.
Kazuyuki
Kazuyuki, 6-night trip
8/10 Very good
7 Jan 2024
It was not as quiet as I would like but not too bad.
Richard
Richard, 1-night trip
10/10 Exceptional
18 Oct 2022
Breakfast was better before than now
Svitlana
Svitlana, 1-night trip
2/10 Poor
31 Aug 2022
N/a
Bryan
Bryan, 1-night trip
8/10 Very good
11 Aug 2025
Hotel prático
O café da manhã é bem variado e gostoso . As camas era confortáveis mas poderia melhorar . O quarto 22 fica do lado da linha de trem . Para quem tem sono leve pode incomodar , eu não tive nenhum problema .
tercia
tercia, 3-night trip
8/10 Very good
9 Aug 2025
Wissam
Wissam, 2-night trip
10/10 Exceptional
7 Aug 2025
Centralt beläget hotell
Centralt beläget hotell, en kort promenad från tågstationen och gamla stan. Ligger intill järnväg där tåg passerar flertal gånger per timme, men det var inget som vi stördes av. Det fanns gott om saker att välja bland på frukostbuffén, luftkonditionering på rummet och gratis vatten. Det enda som var mindre bra var att sängen var relativt låg och att det var lufthål eller något i dörren till badrummet vilket gjorde det något mer lyhört. Vi skulle definitivt bo här igen!