Place du Tilleul - 17/19, rue Charles-de-Gaulle, Gerardmer, Vosges, 88400
What's nearby
Gerardmer Ski Resort - 1 min walk - 0.0 km
Gérardmer Casino - 8 min walk - 0.7 km
Lac de Gérardmer - 9 min walk - 0.8 km
La Mauselaine - 5 min drive - 2.6 km
Le Poli - 8 min drive - 4.0 km
Getting around
Laveline-devant-Bruyères Station - 24 min drive
Corcieux Vanémont Station - 24 min drive
St-Leonard Station - 26 min drive
Free ski shuttle
Restaurants
L'Hors du Temps - 6 min walk
La P'tite Sophie - 3 min walk
Le Grizzly - 2 min walk
Le Bistro Burger - 4 min walk
Le Neptune - 6 min walk
About this property
Le Grand Hôtel & Spa et son Chalet
Le Grand Hôtel & Spa et son Chalet features a free ski shuttle and puts you within a 10-minute drive of La Bresse-Hohneck. Guests can be pampered with body wraps at the spa, and Le Pavillon Pétrus, one of 3 restaurants, serves lunch and dinner. Other highlights include an indoor pool, an outdoor pool and a bar/lounge. Skiers will appreciate access to ski storage.
Languages
English, French, German, Spanish
At a glance
Hotel size
76 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Check-out time is 11:30 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
There is no front desk at this property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Babysitting*
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
On-site parking includes off-street options
Free off-site parking nearby
Off-site
Free ski shuttle
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
3 restaurants
Bar/lounge
Room service (limited hours)
Travelling with children
Babysitting (surcharge)
What to do
Pool table
Hiking/biking trails nearby
Sailing nearby
Working away
Meeting rooms
Computer station
Services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Ski storage
Facilities
3 buildings/towers
Safe-deposit box at front desk
Garden
Terrace
Fireplace in reception
Fitness centre
An outdoor pool
An indoor pool
Arcade/games room
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Step-free path to entrance
Ski
Free ski shuttle
Ski storage
Ski lifts nearby
Ski runs nearby
Downhill skiing nearby
Snowshoeing nearby
Room amenities
Be entertained
Television
Home comfort
Dressing gowns
Sleep well
Soundproofed rooms
Free cot/infant bed
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Special features
Spa
The on-site spa has 5 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily.
Dining
Le Pavillon Pétrus – This fine-dining restaurant serves lunch and dinner.
L'Assiette du Coq à l'Ane – This restaurant specialises in local cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Le Grand Cerf – This restaurant only serves dinner. Guests can enjoy al fresco dining (weather permitting).
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 22 per person
Children & extra beds
Babysitting is available for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 20 per pet, per day
Policies
This property accepts major credit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Grand Hôtel son Chalet Gerardmer
Grand Hôtel son Chalet
Le Grand Hôtel Spa et son Chalet
Le & Spa Et Son Gerardmer
Le Grand Hôtel & Spa et son Chalet Hotel
Le Grand Hôtel & Spa et son Chalet Gerardmer
Le Grand Hôtel & Spa et son Chalet Hotel Gerardmer
Frequently asked questions
Does Le Grand Hôtel & Spa et son Chalet offer free cancellation for a full refund?
Yes, Le Grand Hôtel & Spa et son Chalet does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Le Grand Hôtel & Spa et son Chalet?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Le Grand Hôtel & Spa et son Chalet?
Yes, pets are welcome. There's a charge of EUR 20 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Le Grand Hôtel & Spa et son Chalet?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Le Grand Hôtel & Spa et son Chalet?
Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11:30 AM.
What is there to do at Le Grand Hôtel & Spa et son Chalet and nearby?
During the winter, enjoy nearby recreation such as cross-country skiing and snowshoeing, and return when the snow melts for hiking and sailing. Indulge in a treatment at the spa and soothe your senses in the hot tub. Le Grand Hôtel & Spa et son Chalet also has an outdoor pool, a sauna and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Le Grand Hôtel & Spa et son Chalet?
Yes, there are 3 on-site restaurants, featuring al fresco dining and local cuisine.
What's the area around Le Grand Hôtel & Spa et son Chalet like?
Le Grand Hôtel & Spa et son Chalet is a short 1-minute walk from Gerardmer Ski Resort and 9 minutes' walk from Lac de Gérardmer.
Le Grand Hôtel & Spa et son Chalet Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
8.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
4/10 Fair
18 October 2018
Raisa
Raisa, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
6 November 2017
relax
Great spa, professional staff and nice restaurants.
Verified traveller
1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
18 June 2015
Very satisfied
Stayed one night only to break long drive. Beautifully maintained grounds and hotel. Room was spacious and comfortable. Would have liked to stay longer to see more of town and surrounding countryside - maybe another time.
Julian
Verified Hotels.com guest review
4/10 Fair
29 October 2014
Verified traveller
Verified Hotels.com guest review
2/10 Poor
12 February 2022
Renaud
Renaud, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 February 2022
Doriane
Doriane, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
8 October 2021
C’est la quatrième fois que nous nous rendons dans cet établissement. Accueil chaleureux établissement digne d’un quatre étoiles. Chambre propre cosy et bien insonorisée . La piscine et les commodités sont vraiment au top. Très bon petit déjeuner copieux.
Les : la situation centrale, l’accueil, Piscine intérieure chauffée et très propre unité.
Les moins : wi-fi à revoir. Qui saute régulièrement utilisable uniquement dans la chambre et le bar de l’hôtel. Dès lors on se rend à la piscine ou sur les terrasses c’est terminé.
La grande déception cette année est l’un des trois restaurant le coq à l’Ane qui perd de sa prestance notamment au niveau du choix des repas : plus de menu au choix si vous n’êtes pas en demi-pension. Qualité moyenne. Le service et l’accueil sont déplorables. très peu de sourire la jeune fille qui était déjà l’année dernière n’est toujours pas sympathique. On a franchement l’air de l’ennuyer. Les repas servis vite fait les uns après les autres…expédié en 45 minutes c’est bien dommage pour la réputation de l’hôtel !! Beaucoup de couples autour de nous pensaient exactement la même chose et été aussi déçu que nous. heureusement que le Grand cerf reste toujours très bon. !!!
CLARISSE
CLARISSE, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
26 July 2021
Jonathan
Jonathan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 September 2020
Aurélie
Aurélie, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 August 2020
Escapade au Grand Hôtel & Spa
Superbe hôtel, piscines (dont la piscine extérieure chauffée, un délice !), belle grande chambre moderne, restaurants... et un service très pro. Le tout dans un écrin de verdure en plein centre de Gerardmer. C'est un peu cher, certes, mais ça se justifie. 9/10 !
Stéphane
Stéphane, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 August 2020
Séjour en famille
Séjour agréable avec tous les services souhaités !
Christophe
Christophe, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 July 2020
IRIS
IRIS, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 July 2020
EMMA
EMMA, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
6 July 2020
Dommage
Magnifique hôtel avec de belles prestations. Par contre très déçu par le service. Les employés de l hôtel ne savent pas ce que le mot service veut dire et c est dommage car cela gâche tout le reste
Vincent
Vincent, 1-night trip
Verified Hotels.com guest review
6/10 Good
25 July 2019
belle piscine intérieur mais eua tres froide a l exterieur malgré les 40 degres!
Petit déjeuné moyen sur les trois jours, il a toujours manqué quelque chose.
Restaurant du coq à l'âne rapport qualité-prix moyen.
Jean-François
Jean-François, 3-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
2 April 2019
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
9 March 2019
Thérèse
Thérèse, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
9 March 2019
Thérèse
Thérèse, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 December 2018
Excellent en tous points
Nous avions réservé une nuit dans le cadre d'une Smartbox.
Excellent hôtel, service impeccable & personnel très agréable.
Localisation parfaite, nous reviendrons !
Lauriane
Lauriane, 1-night romance trip
Verified Hotels.com guest review
2/10 Poor
13 October 2018
Julien
Julien, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
26 September 2018
hôtel accueillant, chambre très confortable
personnel à l'écoute du client