4/10 Fair
Aug 29, 2023
Not clean
The staff were good very nice and always willing to help however overall cleanliness and comfort were very disappointing. Cockroaches around, floors had hair on it the showers were always pooling up with water and a disgusting smell from the fridge. The oven was gross and the walls were too. They were also not willing to give us enough towels for the amount of people in the room. There were also no basic things in the room. We had to buy our own soap for the bathrooms and kitchen. The staff also do not speak english which is ok because we just ended up using google translate but that increases the time for communicating.
Verified traveler
4-night family trip
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