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The St. Regis Kanai Resort, Riviera Maya

5.0 star property
Upmarket beachfront hotel with spa, near Maroma Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The St. Regis Kanai Resort, Riviera Maya

5 outdoor pools, open 7:00 AM to 7:00 PM, pool cabanas (surcharge)
5 bars/lounges, 4 poolside bars, 2 beach bars
Couples treatment room(s), sauna, hot tub, steam room
View from room
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Connecting rooms available
    Connecting rooms available
  • Bar
    Bar
  • Non-smoking
    Non-smoking
  • Pet-friendly
    Pet-friendly
  • Spa
    Spa
Main amenities
  • Daily housekeeping
  • On a private beach
  • 6 restaurants and 2 beach bars
  • 4 poolside bars and 5 bars/lounges
  • Full-service spa
  • 5 outdoor pools
  • Breakfast available
  • Free beach shuttle
  • Beach umbrellas
  • Beach cabanas
  • Beach sunloungers
  • Beach club on site
For families
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Separate bath and shower
  • Television
  • Garden
  • Terrace
The price is HK$5,013
HK$6,880 total
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Grand Room, 2 Queen Beds, Ocean View

Down duvets, minibar, in-room safe, individually decorated

Grand Room, 2 Queen Beds, Ocean View

Highlights

Deck/patio
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed, Ocean View

Down duvets, minibar, in-room safe, individually decorated

Grand Room, 1 King Bed, Ocean View

Highlights

Deck/patio
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
  • 55 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Terrace, Ocean View

Down duvets, minibar, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, Terrace, Ocean View

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 2 Bedrooms, Ocean View, Corner

Down duvets, minibar, in-room safe, individually decorated

Presidential Suite, 2 Bedrooms, Ocean View, Corner

Highlights

Deck/patio
Separate dining area
Individually furnished
Individually decorated
Private plunge pool
Private outdoor hot tub
Air conditioning
Connecting rooms available
  • 215 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Terrace, Ocean View

Down duvets, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Terrace, Ocean View

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
  • 55 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for John Jacob Astor Suite

Down duvets, minibar, in-room safe, individually decorated

John Jacob Astor Suite

Highlights

Deck/patio
Separate dining area
Individually furnished
Individually decorated
Private pool
Private outdoor hot tub
Air conditioning
Connecting rooms available
  • 159 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for St. Regis Suite

Down duvets, minibar, in-room safe, individually decorated

St. Regis Suite

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
  • 105 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Caroline Astor Suite

Down duvets, minibar, in-room safe, individually decorated

Caroline Astor Suite

Highlights

Deck/patio
Separate dining area
Individually furnished
Individually decorated
Private pool
Private outdoor hot tub
Air conditioning
Connecting rooms available
  • 159 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for St. Regis Suite

Down duvets, minibar, in-room safe, individually decorated

St. Regis Suite

Highlights

Deck/patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
  • 55 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Atlas Suite

Down duvets, minibar, in-room safe, individually decorated

Atlas Suite

Highlights

Deck/patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 105 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for St. Regis Suite with Plunge Pool

Pool

St. Regis Suite with Plunge Pool

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
  • 105 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Riviera Luxe Room

Down duvets, minibar, in-room safe, individually decorated

Riviera Luxe Room

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Blackout curtains
  • 55 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

On the beach, white sand, beach cabanas, sun-loungers

The Riviera Maya EDITION At Kanai

Pool
Spa
Pet-friendly
Free parking
9.6 out of 10, Exceptional, (36)
The price is HK$3,970
HK$5,451 total
includes taxes & fees
1 Dec - 2 Dec
The Riviera Maya EDITION At Kanai
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About the area

Map
Paseo Kanai 15, Solidaridad, Playa del Carmen, QROO, 77730

What's nearby

  • Maroma Beach - 1 min walk - 0.0 km
  • El Camaleón Mayakoba Golf Course - 15 min drive - 7.9 km
  • Tres Rios Ecopark - 15 min drive - 6.1 km
  • Gran Coyote Golf - 16 min drive - 10.7 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 16 min drive - 11.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 45 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 14.8 miles/23.9 km
  • Free beach shuttle

Restaurants

  • ‪Black & White - ‬16 min drive
  • ‪Beach Bar - ‬17 min drive
  • ‪Jaal-Ha - ‬17 min drive
  • ‪Pajarito - ‬15 min drive
  • Chaya

About this property

The St. Regis Kanai Resort, Riviera Maya

Placing you just steps from Maroma Beach, The St. Regis Kanai Resort, Riviera Maya offers a private beach where you can enjoy cabanas, beach umbrellas and sunloungers. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, Ayurvedic treatments and reflexology. Chaya, one of 6 restaurants, serves international cuisine and is open for breakfast and dinner. Other highlights at this luxurious hotel include 2 beach bars, a snack bar/deli and a beach shuttle. Fellow travellers say great things about the helpful staff.

Languages

Catalan, English, French, German, Portuguese, Russian, Spanish

At a glance

Hotel size

  • 124 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets stay for free (dogs and cats only, 1 total)
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Off-site

  • Free beach shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–noon
  • 6 restaurants
  • 5 bars/lounges
  • 2 beach bars
  • 4 poolside bars
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Children's menu
  • Lifeguard on-site

What to do

  • On a private beach
  • Beach club (surcharge)
  • Free beach shuttle
  • Shopping
  • Free use of nearby fitness centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Free beach shuttle
  • Pool cabanas (surcharge)
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 9 buildings/towers
  • Built in 2023
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Communal living room
  • 5 outdoor pools
  • Full-service spa
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible shuttle
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairwells
  • Front entrance ramp
  • Wheelchairs available on site
  • Closed-captioned TV
  • Grab bar near toilet
  • Transfer shower
  • Doorbell and phone notifications
  • Well-lit path to entrance
  • Pool access ramp on site
  • Smooth flooring in public areas
  • Smooth flooring in room

Room amenities

Be entertained

  • 55-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Wet bar
  • Espresso maker
  • Dressing gowns and slippers
  • Children's dressing gowns

Sleep well

  • Down duvet
  • Blackout curtains
  • Turndown service
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Deck or patio
  • Individually furnished and decorated

Freshen up

  • Separate bath and shower
  • Rainfall shower heads
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The St. Regis Spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Chaya – Overlooking the ocean, this family restaurant specialises in international cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Toro – Overlooking the ocean, this theme restaurant specialises in Latin American cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open selected days.
Riviera – This poolside family restaurant specialises in Mediterranean cuisine and only serves lunch. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
The Beach Club – This beachfront restaurant specialises in Tex-Mex cuisine and only serves lunch. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Jack's Club – This poolside sports bar specialises in American cuisine and only serves lunch. Open selected days.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 40 to 50 per person

Children & extra beds

  • Rollaway beds are available for MXN 1775.0 per night

Pets

  • Service animals exempt from fees

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Guests under 18 years old are not allowed in the spa

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

The St. Regis Kanai Resort, Riviera Maya Hotel
The St. Regis Kanai Resort, Riviera Maya Playa del Carmen
The St. Regis Kanai Resort, Riviera Maya Hotel Playa del Carmen

Frequently asked questions

Does The St. Regis Kanai Resort, Riviera Maya offer free cancellation for a full refund?
Yes, The St. Regis Kanai Resort, Riviera Maya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The St. Regis Kanai Resort, Riviera Maya?
Yes, there are 5 outdoor pools. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at The St. Regis Kanai Resort, Riviera Maya?
Yes, cats and dogs stay for free, with a limit of 1 total. Food and water bowls are available.
Is parking offered on site at The St. Regis Kanai Resort, Riviera Maya?
Yes, there's free self and valet parking.
What are the check-in and check-out times at The St. Regis Kanai Resort, Riviera Maya?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at The St. Regis Kanai Resort, Riviera Maya?
No, this hotel doesn't have a casino, but Riviera Gran Casino (21-min drive) is nearby.
What is there to do at The St. Regis Kanai Resort, Riviera Maya and nearby?
The St. Regis Kanai Resort, Riviera Maya has 4 poolside bars, 2 beach bars and a private beach, as well as a spa, a Turkish bath and a garden.
Are there restaurants at or near The St. Regis Kanai Resort, Riviera Maya?
Yes, there are 6 on-site restaurants, featuring al fresco dining, international cuisine and ocean views.
Does The St. Regis Kanai Resort, Riviera Maya have any outdoor private spaces?
Yes, every room features a deck or patio.
What's the area around The St. Regis Kanai Resort, Riviera Maya like?
The St. Regis Kanai Resort, Riviera Maya is a short 1-minute walk from Maroma Beach and 11 minutes' walk from Paradise Beach.

The St. Regis Kanai Resort, Riviera Maya Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Best in Riviera Maya
Had an amazing time with my Family. Room pool gave it a special touch.
Jose, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

El hotel esta increible, las instalaciones muy bien. El servicio en albercas tiene que mejorar, se tardan mas de 1 hora en traer cualquier cosa. También la limpieza de los cuartos tienen que hacerla mejor
Rodrigo Baeza, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful new hotel
I Never write hotel reviews... but my stay this time was exceptional so here it goes. The hotel is new and well integrated into the mangroves by keeping a large portion of the forest intact. You can often see a wild animal walk by. The hotel itself was only open in 2022 and is beautiful in every way. Restaurants are great, and the beach and the pools are beautiful, warm, and pleasant. I will try to come back one day.
Zinaida, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Jonathan, 6-night trip
Verified Orbitz guest review

4/10 Fair

Terrible food and service… súper over priced
Maricarmen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Philip, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Chaya, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful property! Great food! Excellent service!
Alethia, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

We had an amazing time in here, thanks to all the staff.
LianFei, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Incredible property with amazing staff!
jason, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent stay and amazing service!
Suhair Adi, 2-night family trip
Verified Expedia guest review

8/10 Very good

Lots of kids
Loved this hotel! But.. it’s not a romantic place for couples. There are ALOT of children.. there is an adult only beach club area which was great!! … you’ll be around lots of kids at the restaurants and shared spaces. Feedback: limit how many ppl per room allowed and a separate building for adults only. (My room was next to a large, super loud family with 3 kids, parents and a grandparent in normal room.. not a suite! Making it hard to enjoy outdoor area, thankfully only had 1 night with them… I would have left if it was longer) Service was great, food amazing. Hesitant to go back only based on spending as much as I did and it feeling like Disney, unable to relax.
I got the room with a plunge pool.
Toro was great.
5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel, can’t wait to go back
AKOP, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

The best of the best in Rivera Maya
Highly recommend the St Regis Kanai. Beautiful location, great service, amazing staff.
Alexander, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Just came back from the st regis kanai and already planning on coming back. I’ve stayed at many top resorts around the world and this was the best resort I’ve ever stayed at. The service is unmatched here everyone is so kind and so accommodating. The food was amazing we enjoyed every meal we ate especially toro we went every night. Frank and victor at toro were so kind and took such great care of us. Antonio at the pool was amazing he went out of his way everyday to make sure we were happy thank you for making our vacation even more amazing. The housekeeping staff are the best I’ve seen 10/10. The spa was so beautiful and the staff were so kind and so helpful. Thank you st regis kanai for the most amazing experience we’ve ever had in Mexico.
Victoria, 4-night romance trip
Verified Expedia guest review

2/10 Poor

bad experience by staff and Chaya restaurant food presentation not well trained staff
Ara, 1-night family trip
Verified Orbitz guest review

8/10 Very good

I received a welcome email from the St Regis. However, when I replied to indicate that this was a trip for our engagement, and to inquire about restaurant reservations, no one replied and I emailed the resort twice prior to arrival. Also, we paid an upgrade fee to have a room with a plunge pool. However, when the pool is running, there was a constant gurgling noise that was very distracting and I had to contact the front desk or our Butler on three different occasions to have maintenance come correct it. Lastly, we ordered two margaritas at the pool bar and the price quoted was $400 MXN (each); however, we were charged significantly more than the price on the menu. Overall, the resort is gorgeous there are still some kinks that need to be ironed out to receive a 10 out of 10.
John Graeber,, 3-night romance trip
Verified Orbitz guest review

10/10 Exceptional

A 5 Star Experience
The resort is wonderful! Very unique architecture, excellent service, amazing food. It truly is a 5 star property where you can relax and be pampered! Highlight was dinner at Toro and our tequila tasting experience with Mario at the St. Regis bar! Pool and beach area is perfection!
Shannan, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

My wife and I stayed the weekend before Thanksgiving for a relaxing getaway. The property is essentially brand new and our suite was the nicest hotel room I've ever stayed in. Pool service and butler were exceptional. The hotel is a little sleepy, but if your looking for a getaway to relax this is the hidden gem you've been looking for.
Jason, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Magdi, 5-night trip
Verified Expedia guest review

8/10 Very good

SAILESH, 4-night trip
Verified Expedia guest review

6/10 Good

Not great for a St Regis; ok for a Marriott. Will not be back.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jose Miguel Simon, 4-night trip
Verified Expedia guest review

8/10 Very good

Kenny, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nune, 4-night trip
Verified Expedia guest review