In the heart of Batha Quraysh, Roots Hotel offers a vibrant retreat with a shopping mall on site and two restaurants to satisfy your cravings. Enjoy high-speed WiFi, dry cleaning services, and cozy moments by the lobby fireplace. Previous guests have raved about their stay.
At Roots Hotel, you'll be within a 15-minute drive of Great Mosque of Makkah and Abraj Al-Bait Towers. Guests will have free perks such as WiFi, valet parking and self-parking.
Languages
Arab (Sign language), Arabic, English, Hindi, Urdu
At a glance
Hotel size
185 rooms
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: anytime
Check-out time is 12:30 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Couples wishing to share a room must provide proof of marriage
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
Parking
Free secured on-site self-parking
Free secured on-site valet parking
Wheelchair-accessible parking and van parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:00 AM–10:30 AM
2 restaurants
Coffee shop
Snack bar/deli
What to do
Shopping
Working away
24-hour business centre
Computer station
Co-working spaces
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Multilingual staff
Facilities
ATM/banking
Safe-deposit box at front desk
Fireplace in reception
Television in common areas
Communal living room
Designer shops on-site
Shopping centre on-site
Lockers available
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Sign language-capable staff
Handrails in hallways
Handrails in stairwells
Wheelchairs available on site
Lowered locks/deadbolt
Low-height desk
Doorbell and phone notifications
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
30-inch LED TV
Premium cable channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board
Window screens
Sleep well
Hypo-allergenic bedding
Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
Rollaway/extra bed (surcharge)
What to enjoy
Individually furnished and decorated
Freshen up
Rainfall shower heads
Shower only
Bidet
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Free local calls
Desk chair
Electrical adapters/chargers
Food and drink
Mini fridge
Free bottled water
High chair
Paper towels
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Local maps
Restaurant dining guide
Fees & policies
Refundable deposits
Cash deposit: SAR 300 per person, per night
Optional extras
Continental breakfast is offered for an extra charge of approximately SAR 45 for adults and SAR 25 for children
Children & extra beds
Cots/infant beds are available for SAR 35.0 per day
Rollaway beds are available for SAR 40.0 per night
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 10006437
Also known as
Roots Hotel Hotel
Roots Hotel Makkah
Roots Hotel Hotel Makkah
Frequently asked questions
Does Roots Hotel offer free cancellation for a full refund?
Yes, Roots Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Roots Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Roots Hotel?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Roots Hotel?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 12:30 PM.
Are there restaurants at or near Roots Hotel?
Yes, there are 2 on-site restaurants.
What's the area around Roots Hotel like?
Roots Hotel puts you in Batha Quraysh, in the heart of Makkah. Popular attractions include Great Mosque of Makkah, which is 11 minutes away by car.
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Roots Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.6/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
26 August 2023
Lovely clean Hotel, spacious room with lovely fragrance in as you walk in the lobby. Friendly staff! Lovely shower. Overall Excellent stay!
Shamsun
8/10 Very good
3 April 2023
The hotel is very clean and the staff are friendly.
However, the bathroom and shower are quite small.
AYMAN
AYMAN, 3-night trip
10/10 Exceptional
12 February 2023
Great service
Noah
Noah, 2-night trip
10/10 Exceptional
25 April 2024
Very good
Abdulmajeed
Abdulmajeed, 1-night trip
8/10 Very good
21 April 2023
Good for families
The hotel is good in general. Convenient neighborhood. Friendly and respectful staff. A bit far from "Haram". They have a shuttle.
ALAADDIN
ALAADDIN, 6-night trip
10/10 Exceptional
24 August 2023
The property was nice and clean but little far away from Harm.
MIRZA SHAHID
MIRZA SHAHID, 1-night trip
10/10 Exceptional
12 December 2022
I like it
Omar ibrahem
Omar ibrahem, 1-night trip
6/10 Good
14 April 2023
Shuttle bus service to haram was not good and operated long waits. Uber/Bolt/Careem lots of delays. Condiments/toiletries and towel not stocked at room service.