Basilica di Santa Maria Maggiore - 15 min walk - 1.3 km
Piazza Vecchia - 16 min walk - 1.4 km
University of Bergamo - 17 min walk - 1.5 km
Humanitas Gavazzeni Hospital - 20 min walk - 1.7 km
Gewiss Stadium - 4 min drive - 2.4 km
Getting around
Bergamo Orio al Serio Airport (BGY) - 9 min drive
Linate Airport (LIN) - 39 min drive
Bergamo Alta Funicular - 5 min walk
Levate Station - 12 min drive
Bergamo Station - 14 min walk
Restaurants
Balzer - 6 min walk
Le Iris - 3 min walk
Bobino Bar & Restaurant - 3 min walk
Ristorante OKAI - 5 min walk
A.I. Giardini - 1 min walk
About this property
Hotel Excelsior San Marco
When you stay at Hotel Excelsior San Marco, you'll be within a 15-minute drive of Leolandia. Guests can visit the fitness centre for a workout or grab a bite to eat at Roof Garden Restaurant, which serves international cuisine and is open for lunch and dinner. A bar/lounge and a snack bar/deli are other highlights. Fellow travellers love the helpful staff and breakfast.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
155 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:30 AM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
Children
Children may not be eligible for complimentary breakfast
No cots (infant beds)
Pets
Pets stay for free (dogs and cats only, 1 total, up to 5 kg per pet)
Service animals welcome
Specific rooms only, restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered on-site self-parking (EUR 25 per night)
Height restrictions apply for on-site parking
Other information
Smoke-free property
Caters to adults only
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–10:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
What to do
Discount at nearby fitness centre
Golf lessons nearby
Hiking/biking trails nearby
Working away
Business centre
Computer station
Conference space (2153 square feet)
Services
24-hour front desk
Concierge services
Laundry service
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1960
ATM/banking
Safe-deposit box at front desk
Television in common areas
Piano
Fitness centre
Adjacent to a golf course
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible path of travel
Room amenities
Be entertained
30-inch flat-screen TV
Digital TV channels
Home comfort
Minibar
Slippers
Sleep well
Down duvet
Blackout curtains
Bed sheets provided
Freshen up
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Roof Garden Restaurant – This restaurant specialises in international cuisine and serves lunch and dinner. Reservations are required.
Fees & policies
Refundable deposits
Deposit: EUR 200 per accommodation, per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tourist tax is imposed by the city and collected at the property. The tax is 6% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 4 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: EUR 5.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 1 January to 12 January:
Dining venue
The property will be renovating from 1 November 2023 to 29 December 2024 (completion date subject to change). The following areas are affected:
Meeting facilities
Selected guestrooms
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.
Children & extra beds
Rollaway beds are available for EUR 50.0 per day
All guests must be present at check-in and show their government-issued photo ID card or passport
Parking
Covered self-parking costs EUR 25 per night
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the hot tub
Policies
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards, debit cards, mobile payments and cash.
Mobile payment options include: Apple Pay.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Property Registration Number IT016024A1SIF42GDB, 016024-ALB-00005
Also known as
Hotel Excelsior San Marco Bergamo
Hotel Excelsior San Marco
Excelsior San Marco Bergamo
Excelsior San Marco
Excelsior San Marco Bergamo
Hotel Excelsior San Marco Hotel
Hotel Excelsior San Marco Bergamo
Hotel Excelsior San Marco Hotel Bergamo
Frequently asked questions
Does Hotel Excelsior San Marco offer free cancellation for a full refund?
Yes, Hotel Excelsior San Marco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Excelsior San Marco?
Yes, cats and dogs stay for free, with a limit of 1 total and maximum weight of 5 kg per pet. Food and water bowls are available.
Is parking offered on site at Hotel Excelsior San Marco?
Yes. Self-parking costs EUR 25 per night.
What are the check-in and check-out times at Hotel Excelsior San Marco?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:30 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel Excelsior San Marco and nearby?
Have fun with nearby activities such as hiking and practise your swing at the nearby golf course. Hotel Excelsior San Marco also has a fitness centre.
Are there restaurants at or near Hotel Excelsior San Marco?
Yes, Roof Garden Restaurant offers international cuisine.
What's the area around Hotel Excelsior San Marco like?
Hotel Excelsior San Marco is in Citta Bassa, a short 5-minute walk from Bergamo Alta Funicular and 8 minutes' walk from Via XX Settembre. Travellers say that the hotel is in a great location.
Hotel Excelsior San Marco Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Very good
23 December 2024
Hotellin sijainti on hyvä. Bussit, joilla voi matkustaa kaupungin yläosiin sekä
lentokentälle lähtevät läheltä hotellia. Huone oli tilava ja siisti. Aamiainen oli runsas.
Kaisu
Kaisu, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 December 2024
Alberto Luiz
Alberto Luiz, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 December 2024
Marco
Marco, 2-night trip
Verified Hotels.com guest review
6/10 Good
11 December 2024
Recent visit
The location of this hotel is good in that it is between the lower and upper town and accesing both is easy.
I have been diagnosed with coeliac and I asked the hotel in advance of our stay whether there were gluten free options available at breakfast. The answer was "yes" which is correct however the food on offer was limited and on the last two mornings I brought my own food into the breakfast room.
There is a gluten free bakery less than two kilometres away from the hotel which could supply a significantly higher quality of food than that which the hotel currently offers.
The decor of the room that we stayed in (room 510) was tired and needs some attention.
We did ask for the hotel to post some items for us and we were told to do it ourselves (a first!).
Verified traveller
3-night trip
Verified Hotels.com guest review
8/10 Very good
10 December 2024
Jens
Jens, 3-night trip
Verified Hotels.com guest review
6/10 Good
4 December 2024
Comfortable, clean and convenient.
Even though this is a 4 star hotel, my room was more 2 star. The bed was very comfortable, and clean, and bathroom was clean. But the condition of the decor was bad. It really needs an update. I had to put the kettle on the floor as there wasn’t a plug near the desk. Certain areas were dusty as though it hadn’t been used in a while. But I had international news channels on the TV which was good. Breakfast was excellent.
Sarah
Sarah, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 November 2024
Jaroslav
Jaroslav, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 November 2024
Amazing view through the cafeteria window!!
The hotel has a great location very close to the funicular station! We had to pay for the parking garage overnight other than that everything else was perfect!
Silvia
Silvia, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 November 2024
Great service all over. Fantastic wiew from room
Jan
Jan, 3-night trip
Verified Hotels.com guest review
8/10 Very good
2 November 2024
Melanie
Melanie, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 November 2024
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
31 October 2024
Verified traveller
2-night business trip
Verified Hotels.com guest review
8/10 Very good
28 October 2024
David
David, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 October 2024
Jesús
Jesús, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 October 2024
Ali
Ali, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 October 2024
Great hotel in excellent location. Accommodation,food and staff are very good. I will return to this hotel on my next trip to bergamo.
Jim
Jim, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
24 October 2024
Emma
Emma, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 October 2024
Lisa
Lisa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 October 2024
Bettina
Bettina, 1-night trip
Verified Hotels.com guest review
8/10 Very good
23 October 2024
Giovanni
Giovanni, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 October 2024
Edel
Edel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 October 2024
Nice hotel
Lisbeth
Lisbeth, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 October 2024
Would recommend
Very friendly staff, room was lovely and spacious. Very well situated a stones throw from Kassiopi beaches. Breakfast was really good and changed daily.