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Pier House

3.5 star property
Beach B&B in St Austell with restaurant, bar/lounge

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Photo gallery for Pier House

Spa
1 bedroom, desk, iron/ironing board, free WiFi
Exterior detail
Restaurant
Terrace/patio
Revitalized in 2024, Pier House offers a seaside escape with a bar, restaurant, and outdoor furniture. Take in the ocean views from the terrace or connect to WiFi in your room.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Non-smoking
  • Free WiFi
  • Restaurant

Main amenities (4)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Terrace
  • Limited hour front desk

Feel at home (6)

  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Digital TV service
  • Free toiletries
The current price is HK$1,567
HK$1,880 total
includes taxes & fees
31 Aug - 1 Sept

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Double Room, Sea View

1 bedroom, desk, iron/ironing board, free WiFi

Superior Double Room, Sea View

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Heating
Smart TV
Renovated in 2024
Separate bedroom
Hairdryer
Bathrobes
Private bathroom
Coffee/tea maker
  • 16 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Cabin

1 bedroom, desk, iron/ironing board, free WiFi

Standard Cabin

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Heating
Smart TV
Renovated in 2024
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 5 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Harbour View

1 bedroom, desk, iron/ironing board, free WiFi

Deluxe Double Room, 1 King Bed, Harbour View

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Heating
Smart TV
Renovated in 2024
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 16 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room, 1 King Bed, Partial Sea View

1 bedroom, desk, iron/ironing board, free WiFi

Premium Double Room, 1 King Bed, Partial Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Smart TV
Renovated in 2024
Separate bedroom
Hairdryer
Bathrobes
Private bathroom
Coffee/tea maker
  • 16 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

1 bedroom, desk, iron/ironing board, free WiFi

Classic Double Room

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Heating
Smart TV
Renovated in 2024
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 14 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Harbour Front, Charlestown, St Austell, England, PL25 3NJ

What's nearby

  • Charlestown Harbour - 2 min walk - 0.2 km
  • Porthpean Beach - 18 min walk - 1.6 km
  • Eden Project - 7 min drive - 4.1 km
  • Pentewan Sands Beach - 7 min drive - 7.2 km
  • Lost Gardens of Heligan - 10 min drive - 10.3 km

Getting around

  • Newquay (NQY-Newquay Cornwall) - 28 min drive
  • St Austell Station - 8 min drive
  • St Austell (USX-St Austell Train Station) - 9 min drive
  • Par (PCW-Par Train Station) - 13 min drive

Restaurants

  • ‪St Austell Brewery - ‬5 min drive
  • ‪Hicks Bar St Austell Brewery - ‬5 min drive
  • ‪Francines Fish - ‬3 min drive
  • ‪The Brit - ‬3 min drive
  • ‪Domino's Pizza - ‬3 min drive

About this property

Pier House

At Pier House, you'll be within a 15-minute drive of Eden Project. Guests looking for a bite to eat can visit the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day.

Languages

English

At a glance

DONE

Hotel size

    • 23 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 10:00 PM
    • Minimum check-in age – 18
    • Check-out time is 10:30 AM
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 10:00 PM
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Off-site parking within 150 ft (GBP 8.00 per day)
    • Street parking available
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

Services

  • Front desk (limited hours)

Facilities

  • Terrace
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Tile flooring in public areas
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • 42-inch Smart TV
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • Access via exterior corridors

Fees & policies

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 December to 25 December:
  • Bar/Lounge
  • Dining venue

Parking

  • Parking is available nearby and costs GBP 8.00 per day (150 ft away)

Policies

This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Pier House Hotel Charlestown
Pier House Hotel
Pier House Charlestown
Pier House
Pier Hotel St Austell
Pier House B&B St Austell
Pier House St Austell
Pier House St Austell
Pier House Bed & breakfast
Pier House Bed & breakfast St Austell

Frequently asked questions

Does Pier House offer free cancellation for a full refund?

Yes, Pier House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Pier House?

Sorry, pets aren't allowed.

Is parking offered on site at Pier House?

No, unfortunately. However, there's street parking available.

What are the check-in and check-out times at Pier House?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is 10:30 AM.

Are there restaurants at or near Pier House?

Yes, there's an on-site restaurant.

What's the area around Pier House like?

Pier House is a short 1-minute walk from Charlestown Harbour and 11 minutes' walk from Duporth Beach.

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Pier House Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Food
Location
Breakfast
View
Port
Bed
Restaurant
Bathroom

What guests liked

  • Breakfast was plentiful and delicious with a wide range of options. (25 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Good

Excellent stay, in a lovely location
Steven, 3-night trip

10/10 Excellent

What a place, great rooms and staff, the food and drink was great as well, will definitely be back
Ben, 1-night trip

10/10 Excellent

Love the location and the enyable meal
Alison, 1-night trip

10/10 Excellent

Great location,
John, 1-night trip

10/10 Excellent

Great pub hotel right by the harbour and coast path. Some of the rooms are a bit small but they are well appointed and comfortable. The breakfast was delicious.
Melanie, 2-night trip

10/10 Excellent

Excellent place to stay, scenery is beautiful.
Lee, 1-night trip

10/10 Excellent

Perfect stay!

It was amazing. And very friendly and cosy.
Stefan, 1-night trip

10/10 Excellent

We had a superb stay highly recommend
Jackie, 3-night trip

10/10 Excellent

Fantastic hotel, clean, friendly staff, good food, will be back.
Lee, 1-night trip

10/10 Excellent

Lovely friendly people, gorgeous room
Giles, 1-night trip

10/10 Excellent

Third time staying at The Pier House and it still excels. Staff are always fantastic, food is great and the accommodation is perfect. I’ll be back again for another stay.
Ash, 1-night trip

10/10 Excellent

Have a wonderful stay. The room was fantastic and was upgraded to a king size room from cabin room. The whole interior is immaculate and the breakfast was delicious.
Pauline, 3-night trip

10/10 Excellent

The room was clean in excellent condition with a spacious bathroom. There was a mini bar with some free drinks and some payable. We had a sea view and it was very quiet. The restaurant was amazing food and the free breakfast was also amazing. Would love to come back at some point. Would re ommend this for a trip to the Eden Project and we even went out on a fast boat ride with Seafari and had a trip to the Austell Brewery.
John, 2-night trip

6/10 Okay

The shower was tiny and the room doors slammed shut. Staff were really nice. Menu choice could be wider. Bed really comfortable. Too many steps up to room and so many doors. Great location close to the sea. Excellent breakfast.
Jenny, 2-night trip

10/10 Excellent

Lovely hotel with excellent food

What a lovely hotel in a stunning location. Rooms are very nice and well appointed. Food was excellent.
Karen, 1-night trip

10/10 Excellent

Look forward to returning!

Amazing stay at the Pier House! Staff were so kind and attentive. Rooms brand new - spacious and comfortable. Right on the beach, coastal walk. And restaurant delightful - generous portions of wonderful local foods and great wine. Lively scene indoors and out, yet peaceful and quiet up in room. I highly recommend and look forward to returning.
Jeannette, 4-night trip

10/10 Excellent

Fantastic Hotel matched with an incredible location
Luke, 1-night trip

10/10 Excellent

A beautiful hotel in a stunning location.
Neil, 1-night trip

8/10 Good

Overall good. The refurb p l
simon, 1-night trip

10/10 Excellent

Fantastic place, great accommodation, lovely rooms, nice food and drink. Location could not be better. Staff were wonderful, friendly and chatty. We will be coming back. The only improvement we can suggest is for the doors to rooms to have soft closing mechanisms as the doors constantly slam shut.
Jason, 2-night trip

10/10 Excellent

Our room was lovely, clean and comfortable with everything we needed and more.
Liza, 2-night trip

10/10 Excellent

A fantastic hotel in Charlestown, great food and friendly staff, shown to your room on arrival is a nice touch. Plenty of coastal walks, dining options and a few bars to enjoyaround the harbour. 45 walk to St Austell brewery, worth booking a tour.
Paul, 2-night trip

10/10 Excellent

Honestly one of the best places I have stay while away for work. i booked the wrong dates but the staff were more than happy to accommodate us, the rooms are spotless and beautifully decorated! i would definitely stay again (even in my own time) its a wonderful location steeped in history. I honestly couldnt think of anything i could change to make this stay better.
William, 1-night trip

10/10 Excellent

Wonderful views and costal walks. Friendly staff couldn’t fault the hotel in anyway, room no 3 is amazing!
Dawn, 3-night trip

10/10 Excellent

Fab stay, lovely staff, great food and wonderful sea views from the room.
Alan, 2-night trip