Overall was an ok property. They email you after you make a reservation. Then a few days before arrival, they email you a code to get into the front door and room. The instructions were good, but my code got me through the front door, but not into my room. On the email, there was a link for chat or call. I tried the chat, but had no answer after a minute, so I called. The person on the other end was nice and able to get the door code to work quickly. The bathroom door had a hairball stuck to it. The kitchen was nice, had everything I needed to eat, except for utensils. But given that I was a tourist, this may be the usual in Iceland? Overall, the place was a decent place to stay.