4/10 Fair
18 January 2025
Mixed Experience
We had a room with an accessible bathroom, which we had requested. We have frequently stayed at this hotel before. However yesterday the hotel's wifi was not working, stopping and starting constantly. We also had an issue with a flickering wall light in the room. When I reported this to Reception, the member of staff virtually accused me of lying! "All our wifi and lights are working correctly," Unfortunately, my partner developed a sore eye in the early hours of this morning. Dil, the security guard was very helpful, he searched the first aid kit and then organised a taxi to get me to the nearest Tesco for Optrex and back.
Kerry
Kerry, 1-night trip
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