God's Gracious Morning. I am up at 5:39am writing this review. I want to start by saying that I've stayed at an IHzg hotel in Oneonta, NY which was amazing from top to bottom. So I was like great we'll stay at 1 the day b4 our cruise in FL. (We had 3 rooms-12ppl) Where do I start. We walked into a cold lobby to check in but that could've just been us coming from outside. Got there and rooms weren't ready no problem wait wasn't long. When we got to room we knew why. The rooms smelled like stale, dry, moldy, water and cigarettes - non smoking hotel btw. In my room the cushions on the couch were torn and the cotton was coming out. Those were the first 2 things I reported to front desk (the lady was great btw). Nothing they could do about smell but maintenance came and changed couch cushions only for him to say couch linens weren't changed - SMDH). We endured only staying for 1 night. Next Bathtub stopper wouldn't stay up so when you took shower the dirty water didn't drain from tub left soapy scum around tub. Went down to front desk she gave my a bottle of cleaner and rag for tub. Came up cleaned tub and was like only 1 night. We were on 2nd floor and it sounded like there were 100 kids just running back and forth until about 2am, needless to say we complained about 4 times to front desk I had to go down the 1st 2 times because phone didnt work. The tv also didn't work they came and fixed both they said kids play with phone and make prank calls and tv needs to be reset.
ShaQuana
ShaQuana (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月16日
Wonderful!
The front desk attendant Darren was extremely friendly and helpful. He set the tone for a great experience. The hotel was clean and inviting. The room was spacious and very clean. Amenities such as shampoo and conditioner were plentiful. We were allowed a late check out at no extra charge. I would definitely stay here again.
Sherry
Sherry (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月11日
Expected better but ok.
The amenities were quite sparse. No hairdryer in room and they seemed annoyed when I requested one. Sheets for fold-out bed were thrown loosely into bad that made them seem unwashed. Mattress cover was in vad shape, shredded in places.
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025年2月8日
Adriana
Adriana (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月26日
Brooke
Brooke (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月25日
Denise
Denise (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月19日
Holiday Inn Jacksonville
This Holiday inn was very clean! The front desk staff were so friendly and accommodating. The breakfast selection was awesome.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025年1月19日
Julie
Julie (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月18日
Christine
Christine (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月12日
Carolina
Carolina (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月12日
Daritza
Daritza (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月9日
Marsha
Marsha (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月6日
Shatauri
Shatauri (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月5日
Very helpful staff property was very clean and cleaned the rooms