The room and property were beautiful, clean and comfortable.
However, we chose this hotel specifically because we wanted to relax in the pool after traveling all day. We were extremely disappointed to hear the pool was closed. They gave no apology or offer to compensate us for our trouble.
It would be so easy for them to post on their website that the pool was closed. So, this gave me the impression that we were purposely misled.
Kristina
Kristina (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月7日
Spencer
Spencer (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月5日
Brett
Brett (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年3月1日
Our trip home
First room assigned to us TV had no signal and it seemed the staff was aware of that, we were assigned a different room, which did have signal
Walls must be thin we could hear our neighbor banging around until they apparently went to sleep
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月21日
Great Stay
Staff was very polite and friendly would definitely recommend.
Michael
Michael (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月18日
Guest gets punished for faulty biz process
I had to wait over an hour to be checked in on a technicality! Something to do with the fact that because I booked with Hotels.com and I was not charged the $50 incidental…. Ridiculous to punish a guest and make them wait for a business process! Truth be told… it’s not my fault your system was not working properly! Def left a bad vibe with me for Hotels.com and Holiday Inn!!
LaKeisha
LaKeisha (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月17日
Charles
Charles (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月17日
Less than pleasurable.
There was no hot water in the shower. My vehicle was broken into even though there were lights in the parking lot. My check-in experience was less than desirable because Hotels.com did not release payment to the property, even though the reservation was pre-paid.
Marlon
Marlon (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月17日
Dwayne
Dwayne (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月3日
Erron
Erron (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月23日
Dale
Dale (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月20日
Spencer
Spencer (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月19日
Marlon
Marlon (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月30日
great stay
great hotel. Clean and comfortable. Staff was friendly. Breakfast wasn't included but was very reasonably price with a good variety. The hotel stay was also reasonable especially at holiday time
Clarissa
Clarissa (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月29日
Sharina
Sharina (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月29日
Very nice stay , everything was pleasant. The breakfast was amazing.
Tamika
Tamika (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月24日
Linle
Linle (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月23日
Extremely busy night with a party at the hotel but the staff handled it extremely well. Quick friendly service at check in. Very nice teamwork happening during check in time.
Ann
Ann (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月19日
Rooms were nice, comfortable and clean. The staff were friendly.
Demetricia
Demetricia (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年12月18日
Solo Trip Visiting Family
Clean hotel. Nice location. Friendly staff.
Isha
Isha (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月18日
The food was horrible, plastic utensils broke when used, too much plastic. Frankenfood, processed, unhealthy options. Will never stay in this brand again.
Carolyn
Carolyn (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月16日
It was ok, check in/check out process was quick and easy. Breakfast wasn’t complimentary like other Holiday Inns I’ve been too. Could upgrade some things in the room as well.
Marcala
Marcala (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年12月15日
Alexis D.
Alexis D. (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月9日
My recent stay at the holiday inn was terrible. I arrived at the hotel to be informed by the front desk person that I had no reservations at the facility. The gentleman went on for 5-10 minutes asking me if I made reservations at this location. Now mind you after 10 minutes of integrating me about the reservation which he exclaimed early in the conservation that I did not have one. He then proceeds to inform me he cancelled my reservation, and he was only doing what he was told to do. Why not state this instead of excusing me of not having a reservation at all.
The second experience I had at the hotel my last night an employee attempted to enter my room with a couple. He opened the door and if I did not have the metal door latch in use the employee and couple would have entered the room on me. I rushed to door and asked the hotel employee what was going on. He apologized, but the damage was done. Mind you I am standing at the door in my pajamas and the couple is looking at me. First all how embarrassing and not safe. I asked the employee to have a manage call me. No one called or addressed my concerns until i checked out. At that time, I had to make the desk clerk JS aware of the incident. No manager contacted me until 12/5/24. He was very nice, but only wanted to offer me 50.00 dollars refund off my stay at the hotel. I told him I will accept a full one-day refund off my stay for the horrible experience I had at the hotel. I made a formal corporate complaint.