Wow. So many great things about this hotel. Pre-check in was simple and time saving. The lobby is clean and inviting, breakfast area has great choices (including a magic pancake machine!) and even provides grab n go bags for you to take fruit or whatever back to your room. Fruited water, tea bags, creamer, etc are all available in the lobby 24/7 and there is also water and fresh fruit on each floor near the elevators which was a nice touch. The room was spacious and I like that the bathroom was also a good size. Dove products in the shower and for hand soap. Three thick, fluffy towels were provided. The bed was truly one of the most comfortable I've slept in, plus they had both firm and soft pillows which were indicated on the embroidered pillowcase. All areas of the room and public spaces were clean. Having a microwave and fridge in the room allowed us to snack on leftovers from eating out.