Memorial Hermann Sugar Land Hospital - 19 min walk
Houston Museum of Natural Science at Sugar Land - 6 min drive
Smart Financial Centre at Sugar Land - 7 min drive
Sugar Land Town Square - 7 min drive
First Colony Mall - 7 min drive
Getting around
Houston William Hobby Airport (HOU) - 39 min drive
George Bush Intercontinental Airport (IAH) - 52 min drive
Restaurants
McDonald's - 4 min drive
Whataburger - 9 min walk
Chick-fil-A - 9 min walk
Scholars & Scoundrels - 8 min walk
Rudy's Country Store and Bar-B-Q - 3 min drive
About this property
Best Western Sugarland Inn
When you stay at Best Western Sugarland Inn, you'll be within a 10-minute drive of Sugar Land Town Square. Guests can take a dip in the outdoor pool, or visit the 24-hour fitness centre for a workout. The helpful staff and location get great marks from fellow travellers.
Languages
English
At a glance
Hotel size
61 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in time starts at 3 PM
Express check-out available
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6 AM–9 AM
What to do
Golfing nearby
Working away
24-hour business centre
Meeting room
Computer station
Conference space (495 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2008
Safe-deposit box at front desk
Television in common areas
24-hour fitness centre
An outdoor pool
Banquet hall
Art Deco architecture
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Room amenities
Be entertained
39-inch flat-screen TV
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Premium bedding
Pillow-top mattress
Free cot/infant bed
Freshen up
Private bathroom
Shower/bath combination
Hydromassage shower head
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi and wired internet
Free local calls
Food and drink
Fridge
Microwave
Dishwasher
More
Daily housekeeping
In-room safe
Fees & policies
Refundable deposits
Deposit: USD 25.00 per night
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 10:00 PM
Policies
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Sugarland Inn
Best Western Sugarland
Best Western Sugar Land
Best Sugarland Sugar Land
Best Western Sugarland Inn Hotel
Best Western Sugarland Inn Richmond
Best Western Sugarland Inn Sugar Land
Best Western Sugarland Inn Hotel Sugar Land
Frequently asked questions
Is there a pool at Best Western Sugarland Inn?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.
Are pets allowed at Best Western Sugarland Inn?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Sugarland Inn?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Sugarland Inn?
You can check in starting at 3 PM. Check-out time is 11 AM. Express check-out is available.
What is there to do at Best Western Sugarland Inn and nearby?
Best Western Sugarland Inn has an outdoor pool and a 24-hour fitness centre.
Best Western Sugarland Inn Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
3 January 2025
Verified traveller
1-night family trip
Verified Hotels.com guest review
6/10 Good
1 January 2025
Okay Stay - Not worth the value.
It was just okay on all levels. Stained mattress, bath sink blocked, needed to run water in the tub for at least 3 minutes to get hot water. Shampoo, soap and conditioner appear cheap with plain scent.
Sam
Sam, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 December 2024
Marta
Marta, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
26 December 2024
Teisha
Teisha, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 November 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
2/10 Poor
21 November 2024
Do not use hotels.com
The hot water does not work. Used bars of soap and hair everywhere. Manager Joaquin said he would document everything so i could receive a refund through hotels.com. Hotels.com said there is nothing they could do.
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
19 November 2024
Good but shower and hot water need work
While I was able to get checked into my room fairly easily. I was a bit frustrated with the shower/bath. I waited 10 minutes for hot water that never did come and when I initially turned on the water some brown did come out of the spout which did put me off. I ended up not showering just because of the initial brown I saw.
Verified traveller
1-night trip
Verified Hotels.com guest review
6/10 Good
17 November 2024
DIANNE
DIANNE, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 November 2024
Abiodun
Abiodun, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 November 2024
Rebecca
Rebecca, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
4 November 2024
Diana
Diana, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 October 2024
The staff was excellent polite and nice I came very late in the evening from being delayed at the airport and was looking for a ride. Contacted them several times and was very understanding and let me know my room was ready and just check in when I got there. Excellent Service
Hagar
Hagar, 6-night trip
Verified Expedia guest review
10/10 Exceptional
29 October 2024
N
Ronald
Ronald, 1-night trip
Verified Expedia guest review
8/10 Very good
28 October 2024
Nice place
The shower was dirty. Curtains stained with what looks like mildew. Other than that breakfast was great.
Joycelyn
Joycelyn, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
27 October 2024
Leonardo
Leonardo, 2-night trip
Verified Expedia guest review
10/10 Exceptional
23 October 2024
All around a great experience!
Nicole
Nicole, 3-night trip
Verified Expedia guest review
8/10 Very good
22 October 2024
Diana
Diana, 1-night trip
Verified Expedia guest review
10/10 Exceptional
20 October 2024
Cyprain
Cyprain, 3-night trip
Verified Expedia guest review
10/10 Exceptional
19 October 2024
Stayed for two nights. Very convenient. Good staff. Reasonable breakfast. It could be improved.
Veerabhadraiah
Veerabhadraiah, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
19 October 2024
Santa
Santa, 1-night trip
Verified Expedia guest review
10/10 Exceptional
13 October 2024
The stay was good, we didn’t really stay in the room since we were visiting family and only needed a place to sleep. They do need more staff at night time. There was only 1 staff to do everything at night and it’s inconvenient when there’s plenty of people who needs something.
Winchell
Winchell, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
11 October 2024
Nolan
Nolan, 3-night trip
Verified Expedia guest review
6/10 Good
11 October 2024
The issue with the property is not enough parking! The hotel have a contract with a company and the workers utilize 3 or more spots at a time. They relax at the end of the day by drinking ALCOHOL, smoking their cigarettes and congregating in the parking lot nightly. Once I had to wait over 10 minutes to get into the hotel’s parking lot because a worker blocked the only entrance/exit while he go take a #2. The property staff doesn’t say anything to them because they bring the most business, they can do no wrong. There’s only 1 washer 1 dryer for the entire hotel and they are the ones utilizing it 99% of the time.
Verified traveller
6-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 September 2024
Convenient location and friendly staff.
stephen
stephen, 5-night trip
Verified Expedia guest review
10/10 Exceptional
27 September 2024
The room was clean,excellent room service,staff were nice,breakfast was very good. I would came back again.