Downtown Cancun's vibrant energy comes alive at Hotel Soberanis. Stay connected with free in-room WiFi, work efficiently in the business center, and enjoy helpful tour/ticket assistance. Previous guests praised the multilingual staff.
Av. Coba No. 5 y 7, Sm. 22, Centro, Cancun, QROO, 77500
What's nearby
Las Palapas Park - 4 min walk - 0.4 km
Plaza 28 - 9 min walk - 0.8 km
Benito Juarez Municipal Building - 9 min walk - 0.8 km
Plaza Las Americas - 17 min walk - 1.5 km
Puerto Cancun Marina Town Center - 4 min drive - 3.4 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 17 min drive
Restaurants
Hunter Bar Cancun: Address - 4 min walk
Black Café - 5 min walk
Taqueria el Poblano - 3 min walk
Rolandi's - 3 min walk
11:11 Club - 6 min walk
About this property
Hotel Soberanis
When you stay at Hotel Soberanis, you'll be a short five-minute drive from Plaza 28 and Plaza Las Americas. Also, Puerto Cancun Marina Town Center and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are within a short drive.
Languages
English, Spanish
At a glance
Hotel size
77 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 5 AM
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Room service (limited hours)
Travelling with children
Children stay for free (see details)
What to do
Beach nearby
Whale watching nearby
Working away
Business centre
Meeting room
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
2 buildings/towers
Safe-deposit box at front desk
Banquet hall
Accessibility
Wheelchair-accessible
Closed-captioned TV
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Free rollaway/extra bed
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Access via exterior corridors
Mobile key entry
Special features
Dining
Terraza Soberanis – This bar specialises in Mexican cuisine and serves breakfast, lunch and dinner.
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property only accepts cash.
Cashless transactions are available.
Also known as
Hotel Soberanis Cancun
Hotel Soberanis
Soberanis Cancun
Soberanis
Hotel Soberanis Hotel
Hotel Soberanis Cancun
Hotel Soberanis Hotel Cancun
Frequently asked questions
Does Hotel Soberanis offer free cancellation for a full refund?
Yes, Hotel Soberanis does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Soberanis?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Soberanis?
Sorry, there's no on-site parking at Hotel Soberanis.
What are the check-in and check-out times at Hotel Soberanis?
Check-in start time: 3 PM; check-in end time: 5 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Soberanis?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (20-min walk) and Dubai Palace Casino (4-min drive) are both nearby.
What's the area around Hotel Soberanis like?
Hotel Soberanis is in Downtown Cancun, a short 9-minute walk from Plaza 28 and 17 minutes' walk from Plaza Las Americas.
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Hotel Soberanis Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.2/10
Staff & service
7.0/10
Amenities
6.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Very good
24 November 2022
the hotel is in renovation looks nice, the area is safe, clean room, no
complaints.
Juan Ruben
Juan Ruben, 1-night trip
10/10 Exceptional
7 December 2022
Ok
Brian
4/10 Fair
29 October 2023
Rooms do not provide much amenities and the Wi-Fi does not work. No elevator, have to carry suitcase up flights of stairs.
Jase
Jase, 2-night trip
8/10 Very good
17 January 2025
Alfred
Alfred, 1-night trip
10/10 Exceptional
27 September 2024
Javier
Javier, 1-night trip
8/10 Very good
12 December 2023
Vicente Vigil
Vicente Vigil, 1-night trip
8/10 Very good
9 November 2023
Para el motivo de mi viaje la ubicación fue muy importante ya que se encuentra frente a la unidad médica del IMSS.
José Luis
José Luis, 2-night trip
2/10 Poor
29 October 2023
Aman
Aman, 1-night trip
10/10 Exceptional
27 August 2023
Pues esta vez me toco que una camarista no toco la puerta y simplemente abrio la puerta..... y yo estaba durmiendo aun y la verdad si senti desconfianza por esa parye
Oscar
Oscar, 2-night trip
8/10 Very good
9 August 2023
Todo bien
Genny Rubi
Genny Rubi, 1-night trip
10/10 Exceptional
21 July 2023
Una estancia increíble
Fue una estancia placentera el servicio de parte del personal muy amable la comodidad la limpieza las instalaciones en verdad muy recomendable aparte tienes todo alrededor Chedraui Go Mart por cierto muy rico y barato , transporte a playas plazas Mercado ala mano , fue una estancia agradable
Francisco Javier
Francisco Javier, 4-night trip
6/10 Good
28 December 2022
JAVIER
8/10 Very good
23 November 2022
Comodo
viridiana
viridiana, 1-night trip
10/10 Exceptional
31 October 2022
MARCO
MARCO, 1-night trip
6/10 Good
23 July 2022
Ojalá le inviertan en mejorarla
Roque
Roque, 1-night trip
10/10 Exceptional
6 June 2022
Me gusta que está céntrico..es económico y muy discreto.. tiene un pequeño estacionamiento pero suficiente..
Benjamín
Benjamín, 1-night trip
2/10 Poor
6 May 2022
Aida E.
Aida E., 3-night trip
2/10 Poor
18 February 2022
Irma
Irma, 1-night trip
8/10 Very good
4 February 2022
Esta en buena ubicación y se tiene un Oxxo a lado del hotel para cualquier compra que se requiera. Lo único es que las habitaciones no están muy bien aisladas del ruido y las camas están un poco duras.
Bryan
Bryan, 1-night trip
6/10 Good
15 January 2022
Just average basic accommodation
alain
alain, 3-night trip
10/10 Exceptional
14 January 2022
Excelente relación precio-servicio
Gerardo
Gerardo, 1-night trip
10/10 Exceptional
25 December 2021
It was great
Verified traveller
1-night trip
6/10 Good
12 December 2021
Needs some cosmetic improvement, but my primary concern was the lack of hot water. I tried two different rooms on different floors, yet there was no hot water. It was luke-warm at best, even after letting the water run for 10 minutes. Maybe not important to some guests, but for me, I enjoy a hot shower.
Verified traveller
2-night trip
8/10 Very good
28 November 2021
Cercano a la zona de las mejores playas y centro..sin embargo no tuve la oportunidad de disfrutar de su alberca ya que se encontró en reparación... Su bar muy pequeño...
Brenda
Brenda, 1-night trip
10/10 Exceptional
13 November 2021
Perfecto
Everything was perfect for me, thanks to everyone at the hotel, Muchas Gracias