8 Ha Long Road, Bai Chay Ward, Ha Long, Quang Ninh
What's nearby
Ha Long International Cruise Port - 9 min walk - 0.8 km
Dragon Park - 17 min walk - 1.5 km
Bai Chay Market - 18 min walk - 1.5 km
Bai Chay Beach - 19 min walk - 1.6 km
Halong Bay Marina - 6 min drive - 6.0 km
Getting around
Haiphong (HPH-Cat Bi) - 48 min drive
Cai Lan Station - 11 min drive
Ga Ha Long Station - 14 min drive
Cang Cai Lan Station - 15 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Wyndham Legend Halong Hotel - 1 min walk
Nhà Hàng Hồng Hạnh 3 - 10 min walk
Hana Korea - 14 min walk
Thien Anh Restaurant - 10 min walk
Wyndham Legend Ha Long Bay Hotel - 温德母大酒店 - 1 min walk
About this property
Halong Plaza Hotel
At Halong Plaza Hotel, you'll be within a 10-minute drive of Halong Bay Marina. Guests can indulge in massages, and Four Seasons, one of 2 restaurants, serves breakfast, lunch and dinner. An outdoor pool, a poolside bar and a fitness centre are other features.
Languages
English, Vietnamese
At a glance
Hotel size
200 rooms
Arranged over 12 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Express check-in/out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site valet parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle (available 24 hours)*
Off-site
Area shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
2 restaurants
Bar/lounge
Poolside bar
Coffee shop
Coffee/tea in a common area
Private dining
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's pool
What to do
Pool table
Beach nearby
Boat tours nearby
Working away
Business centre
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Romance packages
Facilities
1 building/tower
Built in 1998
Safe-deposit box at front desk
Garden
Fireplace in reception
Television in common areas
Fitness centre
An outdoor pool
Spa services
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Doorbell and phone notifications
Lever door handles
Phone accessibility kit
Step-free path to entrance
Room amenities
Be entertained
Smart speaker
40-inch LCD TV
Premium satellite channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board (on request)
Sleep well
Down duvet
Blackout curtains
Soundproofed rooms
Premium bedding
Pillow-top mattress
Free cot/infant bed
Freshen up
Private bathroom
Deep-soaking bath
Separate bath and shower
Rainfall shower heads
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Local maps
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. There are 10 treatment rooms. Services include massages.
Dining
Four Seasons – This restaurant serves breakfast, lunch and dinner. Happy hour is offered.
Bay View – Overlooking the ocean and pool, this restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
La Plaza Bar – This bar overlooks the ocean. Happy hour is offered. Open 24 hours. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately VND 560000 for adults and VND 230000 for children
Airport shuttle service is offered for an extra charge of VND 2200000 per room (one way)
Local area shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge of VND 1000000 (subject to availability)
Late checkout can be arranged for an extra charge of VND 1000000 (subject to availability)
Renovations and closures
This property is closed from 22 January 2025 to 17 November 2026 (dates subject to change).
Children & extra beds
Rollaway beds are available for VND 600000.0 per night
Pool, spa, & gym (if applicable)
Children under 8 years old are not allowed in the swimming pool without adult supervision
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Also known as
Halong Plaza Hotel
Hotel Halong Plaza
Halong Plaza Bay
Halong Plaza Hotel Hotel
Halong Plaza Hotel Ha Long
Halong Plaza Hotel Hotel Ha Long
Frequently asked questions
Is Halong Plaza Hotel currently open?
This property is closed from 22 January 2025 to 17 November 2026 (dates subject to change).
Is there a pool at Halong Plaza Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Halong Plaza Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Halong Plaza Hotel?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Halong Plaza Hotel?
Yes, an airport shuttle is available. The charge is VND 2200000 per room one way.
What are the check-in and check-out times at Halong Plaza Hotel?
Check-in start time: 2 PM; check-in end time: midnight. There's a charge of VND 1000000 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of VND 1000000 (subject to availability). Express check-in and check-out are available.
What is there to do at Halong Plaza Hotel and nearby?
Have fun during the warmer months with activities nearby such as boat tours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a sauna and a steam room. Halong Plaza Hotel also has a garden.
Are there restaurants at or near Halong Plaza Hotel?
Yes, there are 2 on-site restaurants, featuring ocean views.
Does Halong Plaza Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Halong Plaza Hotel like?
Halong Plaza Hotel is in Bai Chay, a short 9-minute walk from Ha Long International Cruise Port and 17 minutes' walk from Dragon Park.
Halong Plaza Hotel Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
2 December 2024
Great hotel, good size rooms and facilities.
Frank James
Frank James, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
7 October 2024
The hotel needs to update the bathroom’s shower doors, the floors by toilet is leaking water, older wooden furnitures making noise s when we are used it. It’s very economical uses of electricity conservation. The food is very good buffet breakfast with many choices.
Shawn
Shawn, 2-night trip
Verified Hotels.com guest review
8/10 Very good
13 May 2024
Nice clean well maintained great size rooms great food and location
Anatol
Anatol, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 March 2024
Definitely worth it
The whole experience was amazing. Great staff, delicious food and a free upgrade. Pool was beautifully refreshing and clean
Definitely stay again
Leashelle
Leashelle, 2-night trip
Verified Hotels.com guest review
6/10 Good
26 December 2023
Cindy
Cindy, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 November 2023
The hotel is great, but alas, the entire area was empty of people. Simply, no tourists (November).
Breakfasts were phenomenal, cleaning was great, air condition was not that great and often we felt cooked at night. overall, highly recommended.
Oliver
Oliver, 7-night trip
Verified Expedia guest review
10/10 Exceptional
18 September 2023
Good seevice
pa pa
pa pa, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
25 March 2023
The hotel is clean, friendly and helpful staffs, centrally located. The breakfast buffet has so many options. They even packed breakfast for us on the go because we have to leave at 6 am.
Julie
Julie, 1-night trip
Verified Expedia guest review
10/10 Exceptional
4 February 2023
Very nice location and amazing buffet . Staff was very friendly and helpful!
Briar
Briar, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 January 2023
Ang Wei
Verified Expedia guest review
10/10 Exceptional
16 March 2020
Great room, staff excellent. Occupancy low due to Coronavirus, but still very enjoyable.
Julian P P
Julian P P, 2-night trip
Verified Hotels.com guest review
4/10 Fair
10 March 2020
Wouldn't bother
Arrived during coronavirus worries so very empty hotel and you would have thought the hotel would have been keen to have tourists. However I had the usual Seaview debacle. I booked a Seaview and they were so many rooms available. I was given a bridgeview and was then offered a charge to have a Seaview which I refused to pay. Eventually got given one of the many of the sea view rooms. Ask for a late check-out and they wanted to charge almost the equivalent of a whole night even though the hotel was barely occupied. Was offered 2 hours for free. Customer care completely lacking, all about taking your money
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 February 2020
The views from the room of the bay, the bridge, cable car and big wheel were amazing. The Executive suite was superb. Food was good. Reception service brilliant. Massage excellent.
Verified traveller
4-night romance trip
Verified Expedia guest review
8/10 Very good
15 February 2020
Room was ok the only thing i don’t like is when I got a massage at the hotel and the masseuse was rude and she kept on pinching me instead of massaging . Overall that was a traumatic experience for me
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 January 2020
Very nice hotel,
Thanks good foods, great breakfast place are very clean,staffs are very professional and very friendly and very helpful !
Verified traveller
1-night family trip
Verified Expedia guest review
6/10 Good
19 September 2019
Underwhelmed. 1 or 2 nights max.
We were a little disappointed with the overall experience at the Halong Plaza hotel. It was off to a poor start when the driver we had organised through the hotel to transfer us from the airport was falling asleep at the wheel! When we raised with the hotel they said it was an external service and so nothing to do with them. I asked to speak to reception manager and he did eventually apologise and upgraded us to the 12th floor and a nice view of the bay, which was appreciated. Lovely view of the rainbow bridge which is beautiful at night.
Very little options for food in the daytime as everything closed in the vicinity so we used hotel restaurant but were disappointed with mistakes in the order e.g. I ordered chicken with banana and bacon which came plain. When I asked they said they were out of bananas and presented a side plate of cold bacon. Unimpressed.
We tried the bar for happy hour and asked for their advertised 'cocktail of the week', a simple mojito, and the woman behind the bar didn't know what one was so we had spirit and mixer instead for ease.
The area is practically a ghost town (we do appreciate Sept is not peak season) and very few people around, we were glad we only booked 2 nights. The hotel did help us organise the Halong bay boat tour which was stunning and reasonable price. A real highlight.
Good size pool and extensive gym.
The room was very spacious and the bed comfortable. The rainfall shower was very basic and lacked power, nothing special.
James
James, 2-night romance trip
Verified Hotels.com guest review
2/10 Poor
9 September 2019
This is a beautiful property ruined by HORRIBLE management. I cannot tell you how much the Halong Plaza Hotel seeks to rip off its customers. They cancelled excursions after I booked and paid for them. After their screw up caused me to change my vacation plans, they charged me for a night that I did not say....even though it was their fault. I had laundry done and it cost MORE than any hotel I have ever stayed at in my life. ALMOST $10USD per piece. The front desk manager is the worst I have ever met in my 40 years of travelling. NOTE: I have NEVER given a HORRIBLE rating in my life to any hotel......Halong Plaza has earned that reputation!
Robert
Robert, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
21 August 2019
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
30 July 2019
Irene
Irene, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 July 2019
Ken
Ken, 2-night romance trip
Verified Expedia guest review
6/10 Good
19 June 2019
Paul
Paul, 1-night romance trip
Verified Hotels.com guest review
8/10 Very good
6 June 2019
An old hotel that needs a makeover into 2019. That said, the staff were extremely polite and helpful, the room was quite large (a lot of spare space - was there a sofa missing??) and clean, the pool was wonderful, and the gym was great. It just needs a new paint job and more current decor. Location was about 2kms from any food outlet.