58 Xinghai Street , Jiacheng Garden, Building 27, Industrial Park, Suzhou, Jiangsu, 215021
What's nearby
Gate to the East - 2 min drive - 2.3 km
Jinji Lake - 2 min drive - 2.0 km
Pingjiang Road - 5 min drive - 4.6 km
Suzhou Museum - 6 min drive - 6.3 km
Humble Administrator's Garden - 6 min drive - 6.4 km
Getting around
Wuxi (WUX-Shuofang) - 49 min drive
Pudong International Airport (PVG) - 116 min drive
Suzhou Railway Station - 19 min drive
Yixing High-Speed Railway Station - 24 min drive
Suzhou North Railway Station - 25 min drive
Xinghai Square Station - 8 min walk
Ligongdi West Station - 14 min walk
Central Park Station - 20 min walk
Airport shuttle (surcharge)
Restaurants
浅草日本料理 - 4 min walk
五大洋韩国料理店 - 3 min walk
旭茶一坐 - 4 min walk
爱捌音乐酒吧 - 3 min walk
初恋 - 2 min walk
About this property
Citadines Xinghai Suzhou
Citadines Xinghai Suzhou is a great choice for a stay in Suzhou. Guests can grab a bite to eat at the restaurant and visit the fitness centre for a workout. Conveniences such as kitchens are in all apartments, along with LCD TVs and slippers. The property is only a short walk to public transportation: Xinghai Square Station is 8 minutes and Ligongdi West Station is 14 minutes.
Languages
Chinese (Mandarin), English, Japanese
At a glance
Property size
167 apartments
Arranged over 26 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (CNY 40 per day)
On-site parking is limited
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking areas
Property amenities
Internet
Free WiFi
Parking and transport
Self parking on site (CNY 40 per day)
Limited on-site parking
24-hour return airport shuttle (surcharge)
Airport shuttle on request
On-site car hire
Family friendly
Children stay for free (see details)
Kitchen
Fridge
Stovetop
Microwave
Cookware/dishes/utensils
Electric kettle
Dining
Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: CNY 53 per person
1 restaurant
Bedrooms
Bed sheets provided
Rollaway/extra beds: CNY 106.0 per night
Bathrooms
Combined shower/bath
Hairdryer
Slippers
Free toiletries
Towels provided
Living spaces
Dining room
Sitting area
Entertainment
LCD TV with cable/satellite service
TV in a common area
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
meeting rooms
Business centre
Desk
Comfort
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Soundproofing
Wheelchair-accessible (with limits)
Designated smoking areas
Services and conveniences
Concierge services
Daily housekeeping
Safe
Multilingual staff
Iron/ironing board
Phone
Luggage storage
Safe at front desk
Free newspapers (reception)
Free bottled water
Location highlights
In the business district
In the shopping district
Things to do
Fitness centre
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
167 rooms
26 floors
1 building
Comprehensive food waste policy
No plastic coffee stirrers
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 53 per person
Airport shuttle service is offered for an extra charge of CNY 636 per vehicle (one-way)
Children & extra beds
Rollaway beds are available for CNY 106.0 per night
Parking
Self-parking costs CNY 40 per day
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards. Cash is not accepted.
This property is professionally cleaned.
Also known as
Citadines Xinghai Suzhou Hotel
Citadines Xinghai Hotel
Citadines Xinghai Suzhou
Citadines Xinghai
Citadines Hotel Suzhou
Citadines Xinghai Suzhou Aparthotel
Citadines Xinghai Aparthotel
Citadines Xinghai Suzhou Suzhou
Citadines Xinghai Suzhou Aparthotel
Citadines Xinghai Suzhou Aparthotel Suzhou
Frequently asked questions
Does Citadines Xinghai Suzhou offer free cancellation for a full refund?
Yes, Citadines Xinghai Suzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Citadines Xinghai Suzhou?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Citadines Xinghai Suzhou?
Yes. Self-parking costs CNY 40 per day. Parking spaces may be limited.
Is an airport shuttle service offered by Citadines Xinghai Suzhou?
Yes, an airport shuttle is available. The charge is CNY 636 per vehicle one-way.
What are the check-in and check-out times at Citadines Xinghai Suzhou?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Citadines Xinghai Suzhou and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Citadines Xinghai Suzhou?
Yes, there's an on-site restaurant.
Does Citadines Xinghai Suzhou have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes cookware, a fridge and a microwave.
What's the area around Citadines Xinghai Suzhou like?
Citadines Xinghai Suzhou is in Suzhou Industrial Park, a short 8-minute walk from Xinghai Square Station.
Citadines Xinghai Suzhou Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
17 April 2024
Easy to move around
Shian
Shian, 3-night trip
Verified Expedia guest review
10/10 Exceptional
30 January 2024
Excellent experience, with it clean room and convienant location. i will surely book again when i travel to suzhou again. The only bad comment you can give is only the lack of beautiful view. 10/10
Kien Min
Kien Min, 5-night business trip
Verified Hotels.com guest review
8/10 Very good
29 March 2021
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 January 2021
Nice location
Nice location, situated near shopping mall
Verified traveller
3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
5 January 2021
Good Space
Comfortably size apartment style hotel.
Verified traveller
1-night business trip
Verified Hotels.com guest review
8/10 Very good
15 September 2020
Jenna
Jenna, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
24 August 2020
Clean and spacious hotel
Great clean place in SIP, close and convenient to go everywhere in Suzhou. Room is clean and spacious with separate kitchen and living room.
Verified traveller
2-night family trip
Verified Hotels.com guest review
8/10 Very good
27 December 2019
It is a short distance from the buzzing of city centre but a quiet setting, peaceful and not too disyane
Verified traveller
3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
4 October 2019
Amazing view, people is very kind snd the hotel has
Excellent food
RODRIGO
RODRIGO, 2-night family trip
Verified Expedia guest review
8/10 Very good
1 October 2019
John
John, 1-night trip
Verified Hotels.com guest review
8/10 Very good
13 March 2019
Good location, bedroom and living room separate with a kitchenette.
Verified traveller
2-night business trip
Verified Expedia guest review
10/10 Exceptional
21 February 2019
great!
Very nice place!!!!!! Great service, i really hope they have more hotels all around the world.
Jiachen
Jiachen, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
20 January 2019
Value for family stay
Though there was renovation going on in hotel reception area, it was quiet. Carpark limited, shopping 10-15minutes walk away, surrounded by local housing. Breakfast average
Verified traveller
1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
29 November 2018
Easy to Move around, Breadfast ok. Shop nearby, All kind of food for your selection.
Verified traveller
3-night trip
Verified Orbitz guest review
8/10 Very good
10 November 2018
Good value and great area
I've stayed here before. Its a nice clean serviced apartment in a nice area. Its only around a ten minute walk to the new Suzhou Centre Mall and Xinghai Square. Its very good value for money. I would prefer it if the bed was a bit bigger but for this hotel is around half the price of similar standard hotels in the area.
Gareth
Gareth, 2-night romance trip
Verified Hotels.com guest review
8/10 Very good
17 October 2018
Good deal
Very nice hotels for the price. One bedroom and one living room. Excellent if you have some discussion.
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
14 October 2018
Very nice hotel / apartment
Was a little difficult to find late at night, but once checked in, a great studio/1br apartment. Modern, clean, great amenities in kitchen, and good views. Staff friendly, helpful and speak English well.
Anita
Anita, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 September 2018
My Stay at Citadines Suzhou
The rooms are cleaned and spacious. Wifi is good. Hotel is easily accessible by public transport.
Yew Chung
Yew Chung, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
27 March 2018
Ideally located quiet place to stay
Citadines is ideally located near bus and Xinghai subway station. It is well equipped, very clean, quiet and with a adequate breakfast enhanced by changing out main options every day.
David
Verified Hotels.com guest review
8/10 Very good
11 December 2017
Verified traveller
2-night business trip
Verified Hotels.com guest review
8/10 Very good
8 December 2017
Good place, good location and good priced.
Kathy
Kathy, 12-night romance trip
Verified Hotels.com guest review
6/10 Good
30 May 2017
Roger
Verified Hotels.com guest review
10/10 Exceptional
2 May 2017
great service apartment for comfort & value
service apartment venue close proximate to city center, great location to navigate around.
joseph
Verified Hotels.com guest review
10/10 Exceptional
13 November 2016
Great hotel at a fair price
Whenever I am in Suzhou, this is my hotel of choice. Nice studio type apart/hotel rooms, Buffet breakfast is perfect...good selection and fresh. Staff is super helpful and friendly and speak good English. Nice, safe neighborhood.