Escape to the serene countryside at Grosvenor Pulford Hotel & Spa, where a coffee shop/cafe, garden, and steam room await. Unwind with aromatherapy treatments or Pilates classes while enjoying British cuisine at one of the two on-site restaurants - guests rave about the helpful staff.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Air conditioning
Bar
Electric vehicle charging point
Main amenities (12)
Daily housekeeping
2 restaurants and bar/lounge
Full-service spa
Indoor pool
Breakfast available
Fitness centre
Sauna
Steam room
Hot tub
24-hour room service
Coffee shop/cafe
Massage/treatment rooms
For families (6)
Private bathroom
Television
Garden
Daily housekeeping
Coffee/tea maker
Blackout curtains
The current price is HK$661
HK$661
HK$794 total
includes taxes & fees
7 Sept - 8 Sept
Room options
Available filters for rooms
Showing 23 of 23 rooms
View all photos for Classic Double Room, 1 Double Bed
Classic Double Room, 1 Double Bed
9.09.0 out of 10
Wonderful
22 reviews
(22 reviews)
Highlights
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Designer toiletries
14 sq m
Sleeps 2
1 Double Bed
View all photos for Executive Double Room
Executive Double Room
9.89.8 out of 10
Exceptional
16 reviews
(16 reviews)
Highlights
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Designer toiletries
23 sq m
Sleeps 2
1 Double Bed
View all photos for Superior Double Room
Superior Double Room
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Designer toiletries
Sleeps 2
1 King Bed
View all photos for Deluxe Quadruple Room
Deluxe Quadruple Room
10.010.0 out of 10
Exceptional
3 reviews
(3 reviews)
Highlights
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Designer toiletries
Sleeps 5
1 King Bed, 1 Double Sofa Bed and 1 Twin Sofa Bed
View all photos for Deluxe Double Room
Deluxe Double Room
9.09.0 out of 10
Wonderful
2 reviews
(2 reviews)
Highlights
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Designer toiletries
26 sq m
Sleeps 2
1 Double Bed
View all photos for Deluxe Quadruple Room
Deluxe Quadruple Room
8.08.0 out of 10
Very good
8 reviews
(8 reviews)
Highlights
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Designer toiletries
Sleeps 4
1 Double Bed and 2 Twin Sofa Beds
View all photos for Deluxe Double Room
Deluxe Double Room
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Designer toiletries
Sleeps 2
1 Double Bed
View all photos for Family Room
Family Room
9.89.8 out of 10
Exceptional
9 reviews
(9 reviews)
Highlights
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Designer toiletries
36 sq m
Sleeps 4
1 Double Bed and 1 Twin Sofa Bed
View all photos for Executive Double Room
Executive Double Room
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Designer toiletries
Sleeps 2
1 Double Bed
View all photos for Superior Room
Superior Room
9.09.0 out of 10
Wonderful
2 reviews
(2 reviews)
Highlights
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Designer toiletries
25 sq m
Sleeps 2
1 King Bed
View all photos for Executive Double or Twin Room
Executive Double or Twin Room
8.88.8 out of 10
Excellent
6 reviews
(6 reviews)
Highlights
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Designer toiletries
Sleeps 2
2 Twin Beds and 1 Double Bed
View all photos for Family Deluxe Plus
Family Deluxe Plus
Sleeps 2
View all photos for Executive Double Room
Executive Double Room
Sleeps 2
View all photos for Deluxe Double Room
Deluxe Double Room
Sleeps 2
View all photos for Economy Room
Economy Room
Sleeps 2
View all photos for Superior King Room
Superior King Room
Sleeps 2
View all photos for Deluxe Spiral Room
Deluxe Spiral Room
Sleeps 2
View all photos for Deluxe Family Room
Deluxe Family Room
Sleeps 2
View all photos for Executive Family Room
Executive Family Room
Sleeps 2
View all photos for Four Poster Superior King Room
Grosvenor Pulford Hotel & Spa puts you within a 10-minute drive of Chester Racecourse and Chester City Walls. Guests can visit the spa to be pampered with massages, aromatherapy or manicures and pedicures, and Palm Court Restaurant, one of 2 restaurants, serves British cuisine and is open for breakfast, lunch and dinner. An indoor pool, a bar/lounge and a fitness centre are other highlights. Fellow travellers like the helpful staff and bar.
Languages
English, French, Italian, Polish, Romanian
At a glance
DONE
Hotel size
73 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free uncovered on-site self-parking
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:30 AM–9:30 AM
2 restaurants
Bar/lounge
Coffee shop
24-hour room service
Travelling with children
Children's menu
What to do
Fitness classes
Pilates classes
Golfing nearby
Hiking/biking trails nearby
Mountain biking nearby
Rafting nearby
Working away
Business centre
Meeting rooms
Computer station
Conference space
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Fireplace in reception
Fitness centre
An indoor pool
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Outdoor furniture
Accessibility
Lift
Room amenities
Be entertained
LCD television
Digital TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 25+ Mbps)
More
Daily housekeeping
Special features
Spa
Spa By Kasia has 6 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
Palm Court Restaurant – This restaurant specialises in British cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Nelsons Bar – This restaurant specialises in British cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 20.00 for adults and GBP 10.00 for children
Children & extra beds
Cots/infant beds are available for GBP 10.00 per night
Rollaway beds are available for GBP 10.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 25 per pet, per stay
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Barclaycard
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Also known as
Grosvenor Pulford Hotel Chester
Grosvenor Pulford Hotel
Grosvenor Pulford Chester
Grosvenor Pulford
Grosvenor Pulford Hotel And Spa
Hotel Grosvenor Pulford
Grosvenor Pulford & Chester
Grosvenor Pulford Hotel & Spa Hotel
Grosvenor Pulford Hotel & Spa Chester
Grosvenor Pulford Hotel & Spa Hotel Chester
Frequently asked questions
Does Grosvenor Pulford Hotel & Spa offer free cancellation for a full refund?
Yes, Grosvenor Pulford Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grosvenor Pulford Hotel & Spa?
Yes, there's an indoor pool.
Are pets allowed at Grosvenor Pulford Hotel & Spa?
Yes, pets are welcome. There's a charge of GBP 25 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Grosvenor Pulford Hotel & Spa?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Grosvenor Pulford Hotel & Spa?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is 11:00 AM.
What is there to do at Grosvenor Pulford Hotel & Spa and nearby?
Have fun with activities such as hiking, mountain biking and rafting, and practise your swing at the nearby golf course. Additional recreation on-site includes fitness classes and Pilates. Indulge in a treatment at the spa and soothe your senses in the hot tub. Grosvenor Pulford Hotel & Spa also has an indoor pool, a sauna and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Grosvenor Pulford Hotel & Spa?
Yes, there are 2 on-site restaurants, featuring British cuisine.
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Grosvenor Pulford Hotel & Spa Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Food
Restaurant
Breakfast
Spa
Bar
Lobby
Location
Bed
What guests liked
The spa facilities were excellent, with great options and treatments, and a lovely atmosphere. (32 reviews)
Breakfast was generally good with a reasonable variety of options and excellent service. (23 reviews)
Dining options were fantastic with lovely restaurants serving first-class food and exceptional customer service. (18 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
3 Aug 2025
Lovely atmosphere and had relaxing two days here.
Scott
Scott, 2-night trip
10/10 Excellent
27 Jul 2025
Great hotel
Liam
Liam, 1-night trip
10/10 Excellent
3 Aug 2025
Amazing stay as a family with our 3 year old Son and our dog, luxury accommodation, dining and spa whilst being family friendly, can’t recommend enough. Sophie in the restaurant is amazing, and really helped navigate my gluten free options, this hotel caters very well for Coeliac/ gluten free guests.
Rebekah
Rebekah, 2-night trip
6/10 Okay
30 Jul 2025
Our room overlooked the spa gardens and was so peaceful. We had carvery in the Palms on Sunday and that was amazing and food in Nelson’s the following eveni
David
David, 2-night trip
10/10 Excellent
16 Jun 2025
Stayed here several times and always return because of how good the facilities are
Lawrence
Lawrence, 1-night trip
10/10 Excellent
30 Jun 2025
Excellent visit as always. Great service and friendly staff
Jan
Jan, 1-night trip
10/10 Excellent
20 Jul 2025
The whole hotel was perfect, it's pictures and website do not do it justice. The decor throughout was flawless and well matched, absolutely no tired areas. The pool and spa areas were spacious and well thought out, we really loved the relaxing Japanese gardens. We are at the Palm restaurant in the evening, the wonderful food and cocktails, coupled with the pianist left us totally relaxed. Love this hotel, can't recommend it enough
Antony
Antony, 1-night trip
10/10 Excellent
8 Jun 2025
Enter through a pub into main reception very welcoming staff speedy check in room had everything you needed for a night away nice pool and sauna and hot tub superb dining room for evening meal and breakfast
pete
pete, 1-night trip
10/10 Excellent
26 Jul 2025
In my experience it's unusual to find a hotel that actually feels special to stay in.
Two great restaurants, pleasant grounds, welcoming colleagues that seemed genuinely happy. What more to ask for!
Slight niggle was that the plumbing was noisy at night with guests about using really frequently but aside from this minor niggle, nothing at all to moan about.
Would definitely stay again, looking forward to doing so in future.
Benjamin
Benjamin, 2-night trip
10/10 Excellent
31 Mar 2025
Great stay
Great stay, lovely hotel
Verified traveller
1-night trip
10/10 Excellent
15 Apr 2025
Had a lovely 2 days break, good food , spa facilities very good, staff very pleasant
Dorothy
Dorothy, 2-night trip
10/10 Excellent
22 Apr 2025
Beautiful hotel, spa and gardens. Staff very friendly and room lovely. Enjoyed our stay very much, would definitely come again.
Jean
Jean, 1-night trip
10/10 Excellent
7 Mar 2025
Had brilliant stay excellent food great staff 👍
Gary
Gary, 1-night trip
6/10 Okay
13 Jul 2025
Small noisy room, you could hear all conversations of neighbouring rooms through the vents and from the hallway. Checkout time is 11am, £20 to extend to 12pm.
Taj
Taj, 1-night trip
8/10 Good
15 Apr 2025
Lovely hotel.
Lovely hotel with a nice large family room providing plenty of space and comfort. All the staff were great and very approachable.
Craig
Craig, 1-night trip
10/10 Excellent
9 Feb 2025
Lovely weekend stay, great facilities, food and lovely staff
Claire
Claire, 1-night trip
10/10 Excellent
6 Apr 2025
Beautiful 😍
Fantastic place to stay will be staying for longer next time
Stephen
Stephen, 1-night trip
10/10 Excellent
15 Jun 2025
A stunning property. The attention to detail in the decor is beautiful and it really elevates the ambience of your stay. Dog friendly which is unexpected given the quality of the interior design, but a welcomed one. The room is spacious with all needs accounted for (iron, air con, mood lighting). The foods in Nelson's is excellent quality with a nice option of choices with big portion sizes. The gardens on the grounds are well maintained and add to the property. Overall a beautiful hotel.
Jennifer
Jennifer, 1-night trip
8/10 Good
28 Apr 2025
Beautiful decor
Bindiya
Bindiya, 1-night trip
10/10 Excellent
2 Apr 2025
Absolutely worth every penny
Staff welcoming
Room clean
Place its self and grounds stunning
Spa facilities great
Would stop again
Emma
Emma, 1-night trip
10/10 Excellent
17 Apr 2025
10/10 stay
Lovely and welcoming hotel. The staff were friendly and very helpful.
If I am ever travelling near there again, I would definitely want to stay there again.
Verified traveller
1-night trip
8/10 Good
19 Apr 2025
Mum and daughter break
Lovely hotel with beautiful grounds and gorgeous pool and spa area which was quieter in the evening.
The staff were all very friendly and helpful
Diane
Diane, 1-night trip
10/10 Excellent
7 Jan 2025
love this hotel it’s beautiful clean and amazing food
Paul whittaker
Paul whittaker, 1-night trip
10/10 Excellent
26 Jan 2025
Lovely hotel
James
James, 1-night trip
10/10 Excellent
21 Jan 2025
A beautiful hotel all round inside and outside areas are excellent