Pullman Reef Hotel Casino

5.0 star property
Luxury hotel with 4 restaurants, near Cairns Esplanade

Choose dates to view prices

Photo gallery for Pullman Reef Hotel Casino

Outdoor pool, open 6:30 AM to 10:00 PM, free pool cabanas, pool loungers
Lobby
Property amenity
Meeting facility
Minibar, in-room safe, desk, iron/ironing board
Pullman Reef Hotel Casino, near Cairns Esplanade, offers a vibrant and luxurious getaway. Enjoy the rooftop terrace views, unwind in the sauna or try your luck at one of 38 gaming tables. With an outdoor pool, coffee shop/cafe and dry cleaning/laundry services available to all guests along with free in-room WiFi. Guests rave about the helpful staff who are ready to make their stay unforgettable.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Casino
  • Pool
  • Electric vehicle charging point
  • Bar
  • Connecting rooms available
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Casino
  • 4 restaurants and 3 bars/lounges
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Sauna
  • Valet parking
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
The current price is HK$1,522
HK$1,675 total
includes taxes & fees
31 Aug - 1 Sept

Room options

Available filters for rooms
Showing 22 of 22 rooms

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Ceiling fan
Designer toiletries
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe King Room, Park View, 1 king bed with single spa bath

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Ceiling fan
Separate bedroom
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior room, 2 King Single Size Beds City Views with Spa Bath

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Ceiling fan
Jetted bath
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Superior room, 1 King Size Bed, City Views with Spa bath

9.6 out of 10
Exceptional
(52 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Ceiling fan
Jetted bath
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Junior King Suite, City Views, 1 king bed with double spa

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Ceiling fan
Separate bedroom
  • 54 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Twin Suite, 2 Double size beds with Double Spa Bath

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Ceiling fan
Separate bedroom
  • 54 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 2 Double Beds (Premium)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Ceiling fan
Designer toiletries
  • Sleeps 3
  • 2 Double Beds

Premium Deluxe King Room, Water Views, 1 king bed with single spa bath

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Ceiling fan
Jetted bath
  • 36 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King size bed, Pool Views with spa bath

8.8 out of 10
Excellent
(5 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Ceiling fan
Jetted bath
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Premium Junior King Suite Water Views Double Spa with free self-parking

  • Sleeps 2

Deluxe King Room with Pool View and Spa Bath with free self-parking and one drink voucher

  • Sleeps 2

Superior King Room with Spa Bath and City View with free self-parking

  • Sleeps 2

Presidential King Suite with Spa Bath with free self-parking

  • Sleeps 2

Deluxe King Room Park View Single Spa with free self-parking

  • Sleeps 2

Premium Deluxe King Room Water Views Single Spa with free self-parking

  • Sleeps 2

Junior Two Double Suite with Spa Bath with free self-parking

  • Sleeps 2

Junior King Suite With Spa Bath With Free Self-Parking

  • Sleeps 2

Executive King Suite with Plunge Bath with free self-parking

  • Sleeps 2

Premium Deluxe Twin Room Water Views Single Spa with free self-parking

  • Sleeps 2

Superior Room with Spa Bath and City View with free self-parking

  • Sleeps 2

Superior Twin Room with Spa Bath and City View with free self-parking

  • Sleeps 2

Premium Deluxe King Room Water Views Accessible Bathroom with free self-parking

  • Sleeps 2

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About the area

Map
35-41 Wharf Street, Cairns, QLD, 4870

What's nearby

  • Cairns Esplanade - 2 min walk - 0.2 km
  • Reef Fleet Terminal - 3 min walk - 0.3 km
  • Esplanade Lagoon - 6 min walk - 0.6 km
  • Cairns Marlin Marina - 6 min walk - 0.6 km
  • Cairns Central Shopping Centre - 11 min walk - 1.0 km

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 14 min drive
  • Cairns Station - 16 min walk
  • Freshwater Station - 18 min drive
  • Redlynch Station - 20 min drive

Restaurants

  • Dundees on the Waterfront
  • Hilton Executive Lounge
  • ‪Bar 36 - ‬3 min walk
  • ‪The Chambers - ‬7 min walk
  • ‪Wharf One - ‬5 min walk

About this property

Pullman Reef Hotel Casino

Placing you only steps from Cairns Esplanade, Pullman Reef Hotel Casino features a casino and a rooftop terrace. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Tamarind, one of 4 restaurants, which serves Fusion cuisine and is open for dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a fitness centre and a sauna. Fellow travellers say great things about the helpful staff.

Languages

Chinese (Mandarin), English, Hindi, Japanese, Thai

More about this property

VISIBILITY

At a glance

Hotel size

    • 128 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Express check-in/out available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out

Special check-in instructions

    • The property charges 1.4 per cent for credit card payments
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Babysitting*

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • On-site self-parking (AUD 12.00 per night)
    • On-site valet parking (AUD 20.00 per night; includes in/out privileges)
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking

Other information

    • Designated smoking area (fines apply)
LOB_HOTELS

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–11:30 AM on weekdays and 6:30 AM–11:30 AM on weekends
  • 4 restaurants
  • 3 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Childcare in room (surcharge)

What to do

  • Evening entertainment
  • Pool table
  • Bike rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Rafting nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby
  • Skydiving nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre (4080 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1996
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Casino
  • 38 casino gaming tables
  • 455 casino slot machines
  • Casino VIP room
  • Sauna
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

ROOM

Room amenities

Be entertained

  • IPod docking station
  • 42-inch LCD TV
  • Premium digital channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Pillow menu
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Private bathroom
  • Jetted
  • Separate bath and shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

STAR_OUTLINE

Special features

Dining

Tamarind – This fine-dining restaurant specialises in Fusion cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.
Flinders Bar and Grill – This bistro specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Soy Kitchen Street Food – This restaurant specialises in Asian cuisine and serves lunch and dinner. Open daily.
Merchant Cafe – This coffee shop serves breakfast and light fare. Open daily.

MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: AUD 150 per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately AUD 39 per person
  • Credit card charges are subject to an extra charge of 1.4 per cent

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for AUD 80 per night

Parking

  • Self-parking costs AUD 12.00 per night
  • Valet parking costs AUD 20.00 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 10:00 PM

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Also known as

Pullman Reef Hotel Casino Cairns
Pullman Reef Hotel Casino
Pullman Reef Casino Cairns
Pullman Reef Casino
Pullman Reef Hotel Cairns
Sofitel Cairns
Accor Reef Hotel
Cairns Sofitel
Pullman Reef Casino Cairns
Pullman Reef Hotel Casino Hotel
Pullman Reef Hotel Casino Cairns
Pullman Reef Hotel Casino Hotel Cairns

HELP_OUTLINE

Frequently asked questions

Does Pullman Reef Hotel Casino offer free cancellation for a full refund?

Yes, Pullman Reef Hotel Casino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Pullman Reef Hotel Casino?

Yes, there's an outdoor pool. Guests have pool access from 6:30 AM to 10:00 PM.

Are pets allowed at Pullman Reef Hotel Casino?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Pullman Reef Hotel Casino?

Yes. Self-parking costs AUD 12.00 per night. Valet parking costs AUD 20.00 per night. Electric car charging is available.

What are the check-in and check-out times at Pullman Reef Hotel Casino?

Check-in start time: 2 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.

Is there an on-site casino at Pullman Reef Hotel Casino?

Yes, the 26566 square-foot casino features 455 slot machines and 38 gaming tables.

What is there to do at Pullman Reef Hotel Casino and nearby?

Have fun with activities such as cycling, hiking and rafting, and practise your swing at the nearby golf course. Additional recreation nearby includes casino gaming and ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 3 bars and a casino. Pullman Reef Hotel Casino also has a sauna and a fitness centre, as well as a garden.

Are there restaurants at or near Pullman Reef Hotel Casino?

Yes, there are 4 on-site restaurants, featuring Fusion cuisine.

Does Pullman Reef Hotel Casino have rooms with private hot tubs?

Yes, each room has a jetted bath.

Does Pullman Reef Hotel Casino have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Pullman Reef Hotel Casino like?

Pullman Reef Hotel Casino is located on the waterfront in Cairns Central Business District, a short 2-minute walk from Cairns Esplanade and 4 minutes' walk from Reef Fleet Terminal.

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Pullman Reef Hotel Casino Reviews

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Bed
Breakfast
Food
Restaurant
Bathroom
View
Marina

What guests liked

  • Breakfast was a highlight with many guests praising its quality and value. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Great stay. Staff were great!
Jeffrey, 1-night trip

8/10 Good

Great location. Had problems trying to cast to the tv but other then that it was a great stay.
Jimmy, 7-night trip

10/10 Excellent

The room is really nice
Ran, 2-night trip

10/10 Excellent

The view from our room was great and all the staff were very friendly!! Would definitely recommend staying here.
Jordan, 5-night trip

6/10 Okay

Nice location
Mark, 2-night trip

10/10 Excellent

I was very happy with this hotel. The room was spacious with a nice view. The hotel breakfast was excellent. I had it every morning. The staff was very polite and helpful when I made requests. For example, I asked for a late checkout and they added an hour. The hotel was fully booked that day, so it was a very fair concession. The convenience of the hotel cannot be overstated. It’s close to shopping and numerous attractions in downtown Cairns. I had a helicopter ride one morning and it was only a 10 minute walk to the helipad. Next time I’m in Cairns, I will be staying here.
John, 4-night trip

10/10 Excellent

Would definitely stay here again, the room was clean and the staff were friendly.
Rocio, 2-night trip

10/10 Excellent

We loved it's proximity to the waterfront and wonderful restaurants nearby.....all very walkable. Also easy access to downtown Cairns and all the shops it offers. It was a great combination of quiet but access to a fun casino for a change of pace!
Frank, 5-night trip

10/10 Excellent

The staff was very attentive and made our visit quite comfortable. The amenities they offer including breakfast, a casino, bands, exercise room/pool, refrigerator, etc. made us happy with our choice. If I return to Cairns, I would stay at this hotel again.
Daniel, 4-night trip

10/10 Excellent

Lovely property. Some age but will maintained and upgraded. Staff was phenomenal!
Bradford, 2-night trip

10/10 Excellent

Very convenient and friendly staff
Lisa, 5-night trip

10/10 Excellent

One of the best hotels I’ve ever stayed in, the staff were amazing. The view from our room was breathtaking over the Trinity Inlet and the spa bath was a real treat. We received gaming credits for the casino every day which we enjoyed using and even came out ahead with. Will definitely stay again.
Melanie, 1-night trip

10/10 Excellent

It's quiet and clean place, easy to dining, shopping and good location. The staffs are very nice.
Ming, 4-night trip

10/10 Excellent

The property location was great. The room was big, clean with the view to the bay. Loved the stay there
gulru, 3-night trip

10/10 Excellent

The staff are always exceptionally polite !
Kylie, 1-night trip

10/10 Excellent

This was my second time staying at the Pullman Reef Hotel Casino and it didn’t disappoint. Very lovely and welcoming staff. The room was spacious and very clean and well maintained. It’s walkable to the main part of Cairns City and the lagoon. The casino is down the other end of the building so if it’s not your cup of tea, then you wouldn’t even know it’s there. I’ll be staying here again!
Lachlan, 4-night trip

8/10 Good

In the Tropics

Great location close to all your need
Rowan, 1-night trip

10/10 Excellent

The staff was very efficient, helpful and pleasant. The room was spacious, clean and comfortable. Will stay here again if in the area.
Crystal, 1-night trip

10/10 Excellent

Thank you for a wonderful stay! I could see the cruise ship I came on from my room, and the jacuzzi was amazing!
Emi, 2-night trip

10/10 Excellent

spacious well appointed room with view of inlet , very pleasant efficient staff
glen, 1-night trip

10/10 Excellent

Fantastic place to stay. In the best spot in cairns for dining to activities at your fingertips. Highly recommend
Michael Thomas, 7-night trip

10/10 Excellent

Good location, larger room, beautiful ocean, nice staff, Thank you so much!
Hiroko, 5-night trip

10/10 Excellent

Great room, staff, location. Everything was great!
Richard, 3-night trip

10/10 Excellent

Lovely large clean rooms. Close to towns and wharfs.
Lilian, 3-night trip

10/10 Excellent

Still a good property after all these years.
Jeremy, 1-night trip