Ace Hotel Sydney offers a stylish retreat near Oxford Street, with an on-site art gallery and coffee shop. Savor breakfast at one of the two restaurants or explore nearby Star Casino; stay connected with in-room WiFi and enjoy amenities like a 24-hour gym, bar, local meal delivery service, concierge services and helpful staff.
Ace Hotel Sydney offers a fantastic location, putting you a short five-minute walk from Capitol Theatre and World Square Shopping Centre. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Loam, which is one of 2 restaurants and serves breakfast, lunch and dinner. This luxurious hotel is also within a 15-minute walk of Hyde Park and Sydney Town Hall. Fellow travellers say great things about the helpful staff and location. Public transportation is only a short walk: Museum Station is 5 minutes and Capitol Square Light Rail Station is 5 minutes.
Languages
English
More about this property
VISIBILITY
At a glance
Hotel size
255 rooms
Arranged over 18 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Food and water bowls and litter boxes available
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
Off-site parking within 656 ft (AUD 50 per day); discounts available
Other information
Smoke-free property
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Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–1:00 PM
2 restaurants
Bar/lounge
Coffee shop
Room service (limited hours)
Travelling with children
Children's menu
Working away
3 meeting rooms
Conference space (1615 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
24-hour fitness centre
Art gallery on-site
Vegan dining options
Vegetarian dining options
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in stairwells
Closed-captioned TV
Well-lit path to entrance
Step-free path to entrance
Smooth flooring in public areas
ROOM
Room amenities
Be entertained
IPod docking station
47-inch LED TV
Premium cable channels
Home comfort
Climate-controlled air conditioning and heating
Minibar
Bathrobes
Iron/ironing board
Sleep well
Pillow menu
Down duvet
Blackout curtains
Soundproofed rooms
Premium bedding
Memory-foam mattress
Free cot/infant bed
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Complimentary wireless Internet access (speed of 25+ Mbps)
Phone
Electrical adapters/chargers
Food and drink
Meal delivery service
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Guidebooks/recommendations
Local maps
Restaurant dining guide
STAR_OUTLINE
Special features
Dining
Loam – This restaurant serves breakfast, lunch, dinner and light fare. A children's menu is available.
Kiln – This restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Lobby Bar – This lobby lounge only serves light fare. Open daily.
Good Chemistry – This café serves breakfast, lunch and light fare. Open daily.
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Fees & policies
Refundable deposits
Deposit: AUD 100 per accommodation, per night
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately AUD 15 to 26 per person
Credit card charges are subject to an extra charge of 1.5 per cent
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of AUD 120 per accommodation, per stay
Parking
Parking is available nearby and costs AUD 50 per day (656 ft away)
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
Ace Hotel Sydney Hotel
Ace Hotel Sydney Sydney
Ace Hotel Sydney Hotel Sydney
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Frequently asked questions
Does Ace Hotel Sydney offer free cancellation for a full refund?
Yes, Ace Hotel Sydney does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Ace Hotel Sydney?
Yes, cats and dogs are welcome. There's a charge of AUD 120 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls and litter trays are available.
Is parking offered on site at Ace Hotel Sydney?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Ace Hotel Sydney?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Ace Hotel Sydney?
No, this hotel doesn't have a casino, but Star Casino (4-min drive) is nearby.
What is there to do at Ace Hotel Sydney and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Ace Hotel Sydney?
Yes, there are 2 on-site restaurants.
What's the area around Ace Hotel Sydney like?
Ace Hotel Sydney is in Sydney Central Business District, a short 5-minute walk from Museum Station and 4 minutes' walk from Capitol Theatre. Travellers love the hotel's prime location.
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Ace Hotel Sydney Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Ambience
Bar
Breakfast
Bed
Cities
Food
Restaurant
What guests liked
Breakfast options were excellent with great food and service at Loam cafe. (14 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
3 Aug 2025
Very nice hotel, friendly staff, nice food
Jiri
Jiri, 4-night trip
10/10 Excellent
5 Aug 2025
Always great to stay at The Ace.
Madeline
Madeline, 1-night trip
10/10 Excellent
28 Jul 2025
Very nice, great restaurant & cafe on-site too
David M
David M, 2-night trip
10/10 Excellent
14 Aug 2025
Hip little hotel, centrally located to everything you’d want to do in sydney. Also close to the train which helps in getting to and from the airport
Melvin
Melvin, 7-night trip
10/10 Excellent
19 Jul 2025
Will stay here again ♥️
Pulomaja
Pulomaja, 2-night trip
10/10 Excellent
17 Aug 2025
Everything was great
Fahad
Fahad, 6-night trip
10/10 Excellent
7 Jul 2025
Wonderful place!!!
Bethany Alece
Bethany Alece, 4-night trip
10/10 Excellent
19 Jul 2025
The lobby area is great to hang out in
Oliver
Oliver, 1-night trip
10/10 Excellent
27 May 2025
Excellent stay - great service, great bar and restaurants, wonderful shower pressure and comfy beds.
Sonia
Sonia, 5-night trip
10/10 Excellent
12 Jun 2025
Great boutique hotel with bars and restaurant on site.
Easy walking distance to lots of dining options in Surrey hills and an easy walk to George street.
Will stay again.
Kate
Kate, 1-night trip
10/10 Excellent
21 May 2025
Really pleasant stay, nice clean comfy rooms everything you need
Laurence
Laurence, 1-night trip
10/10 Excellent
21 Jun 2025
Great restaurants and bar. Rooms comfortable
John
John, 3-night trip
10/10 Excellent
27 Apr 2025
Great place to stay and easy to get around
Marino
Marino, 4-night trip
10/10 Excellent
18 May 2025
Great central location.
Paul
Paul, 3-night trip
10/10 Excellent
27 May 2025
Excellent hotel - staff members were friendly, high quality toiletries provided in hotel bathrooms. Bed was comfortable and hotel is in a great location. Would stay here again in the future.
Ching Ching Claudia
Ching Ching Claudia, 2-night trip
10/10 Excellent
23 Jun 2025
Only place I ever stay in Sydney. Home away from home. Love it.
Madeline
Madeline, 2-night trip
8/10 Good
7 Jul 2025
Ace is an excellent brand
Amanda
Amanda, 1-night trip
10/10 Excellent
11 Jun 2025
Clean and tidy. Well organised. Friendly and very nice staffs. Thanks, it was very nice to stay there!
Maaya
Maaya, 2-night trip
10/10 Excellent
28 Apr 2025
Very nice rooms
Friendly and easy to work with staff
Lovely facilites
Armen
Armen, 12-night trip
10/10 Excellent
9 May 2025
Sydney trip
Had a great stay close to the city centre
Antonio
Antonio, 5-night trip
10/10 Excellent
9 Mar 2025
Amazing hotel, would definitely recommend!
Donna
Donna, 2-night trip
10/10 Excellent
21 May 2025
Modern, clean and comfortable rooms, bed was very comfortable. Great selection of items stocked in the bar fridge and snacks for purchase. Easy to walk to Central train station and the light rail. Plenty of dining options, pubs and bars within walking distance. Would stay again!
Cassandra
Cassandra, 1-night trip
10/10 Excellent
5 May 2025
I love the Ace, stay here every time. This time they had the most delicious nuts, they were awesome.
Madeline
Madeline, 1-night trip
10/10 Excellent
2 Apr 2025
Had an absolutely wonderful stay. Everything about this hotel was perfect, and it made my trip to Sydney even that much better.