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Hotel Eden

3.0 star property
Hotel with bar/lounge, near Port of Naples

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Eden

Terrace/patio
In-room safe, desk, soundproofing, free WiFi
Exterior
Lounge
Interior

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Non-smoking
    Non-smoking
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Bar/lounge
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Snack bar/deli
  • Concierge services
  • Luggage storage
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Lift
The price is HK$369
HK$464 total
includes taxes & fees
2 Dec - 3 Dec

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Double or Twin Room

In-room safe, desk, soundproofing, free WiFi

Double or Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Bidet
Private bathroom
Digital channels
In-room safe
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Triple Room

In-room safe, desk, soundproofing, free WiFi

Triple Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Bidet
Private bathroom
Digital channels
In-room safe
  • 20.0 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Similar properties

Reception
Hotel Ginevra
Parking available
Free WiFi
Air conditioning
7.4 out of 10, Good, (369)
The price is HK$295
HK$358 total
includes taxes & fees
2 Dec - 3 Dec
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About the area

Map
Corso Novara, 9, Naples, Napoli, 80142

What's nearby

  • Piazza Giuseppe Garibaldi - 8 min walk - 0.7 km
  • Spaccanapoli - 12 min walk - 1.0 km
  • Via Toledo - 3 min drive - 3.5 km
  • Molo Beverello Port - 4 min drive - 4.3 km
  • Port of Naples - 5 min drive - 5.2 km

Getting around

  • Naples International Airport (NAP) - 32 min drive
  • Naples (INP-Naples Central Rail Station) - 2 min walk
  • Naples Central Station - 4 min walk
  • Montesanto Station - 5 min drive
  • Piazza Garibaldi Station - 4 min walk
  • Ponte Casanova Novara Tram Stop - 4 min walk
  • Principe Umberto Tram Stop - 6 min walk

Restaurants

  • ‪Caffè Mexico - ‬3 min walk
  • ‪Gran Caffè Novara SRL - ‬2 min walk
  • ‪I Sapori di Parthenope - ‬3 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Europa Grand Hotel & Restaurant - Sea Hotels - ‬2 min walk

About this property

Hotel Eden

At Hotel Eden, you'll be a short five-minute drive from Spaccanapoli and Naples National Archaeological Museum. Other features include a bar/lounge, a snack bar/deli and a terrace. Fellow travellers say good things about the helpful staff and sightseeing. Public transportation is only a short walk: Piazza Garibaldi Station is 4 minutes and Ponte Casanova Novara Tram Stop is 4 minutes.

Languages

English, French, Italian, Spanish

At a glance

Hotel size

  • 40 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking
  • Off-site parking nearby (EUR 20 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Bar/lounge
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Parking is available nearby and costs EUR 20 per day

Policies

Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT063049A1YFJGTBQ5

Also known as

Hotel Eden Naples
Eden Naples
Hotel Eden Hotel
Hotel Eden Naples
Hotel Eden Hotel Naples

Frequently asked questions

Does Hotel Eden offer free cancellation for a full refund?
Yes, Hotel Eden does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Eden?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Eden?
Sorry, there's no on-site parking at Hotel Eden.
What are the check-in and check-out times at Hotel Eden?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What's the area around Hotel Eden like?
Hotel Eden is a short 4-minute walk from Piazza Garibaldi Station and 12 minutes' walk from Spaccanapoli.

Hotel Eden Reviews

Reviews

7.0

Good

7.4/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Good

Good location, gloomy room
Good location, close to the Metro and central Station. Nice lobby Big room, however bare and very poor lighting, gloomy.
Yacob, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clairement destiné à la voie ferroviaire
L'ensemble du séjour a été plus que parfait. Je recommande à tous. Par contre, sachez que l'hébergement se situe au centre-ville de Nantes tout près de la voie ferroviaire, mais le quartier en soit est incroyablement sale de la nuit tombée. La vue verte la montagne a été plus que jolie mais par contre le trafic et les klaxons se font entendre bien souvent Nous sommes littéralement à quelques minutes voir moins de 4 minutes de la voie ferroviaire et de la gare. Ce qui a été pour nous un élément formidable pour la location
charles, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

A Nice place
It's a small hotel, but with excellent location and confortable Rooms.
Guillermo, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Vishal, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

great value
travelling on a budget i was looking for reasonably priced accommadation close to the centre, hotel eden met my needs, a large comfortable double bed, a bathtub, clean- right next to termini station and walking distance to the old town. i am happy to recommend this hotel
peter, 3-night trip
Verified Hotels.com guest review

6/10 Good

Even though not too pleasant because it’s dirty, the area in which Eden Hotel is located is very convenient if your aim is to explore the surroundings of Naples - Pompeii, Capri or the Amalfi coast, because for these destinations the trains are essential. Other than that the hotel is decent, although not exactly perfect, so I actually felt quite well there, especially considering that I spent only the nights there and all the other time I was having day trips around.
Stefan, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Penelope, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Hotels Eden in Naples - A Complete Disappointment
My stay at Hotel Eden was a disaster from start to finish. The lights in the entrance of my room did not work, casting a dim, unwelcoming gloom over the entire space. Despite complaining at reception, I was met with false promises that the issue would be fixed within an hour. Nobody ever showed up, and the light remained broken for the entirety of my stay. The room reeked of old fabric, making the stay uncomfortable and unpleasant. The surrounding area was equally appalling, filled with homeless people and giving off a very shady vibe. It did not feel safe to walk around, especially after dark. The pictures on the hotel's website are incredibly misleading. They set a standard that the hotel completely fails to live up to. The actual condition of the hotel is far worse than what is portrayed online. Staying on the first floor was a nightmare due to the constant noise from the roads. It was nearly impossible to get a good night's sleep with the incessant traffic noise. The bathrooms were the worst part of the stay. They were filled with limescale and looked like they hadn't been renovated in half a century. The lack of maintenance was evident and completely unacceptable. Overall, this hotel offers absolutely no value for money. It would have been an absolute horror to have booked more than one night. I strongly advise against staying at Hotel Eden. Save your money and find a place that actually cares about its guests.
Mayur, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Shan, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Will never go back.
Mayrena, 2-night trip
Verified Expedia guest review

2/10 Poor

Please take this off your site. I walked in and walked straight out. Didn’t even spend 5 mins in the room. What’s worse is the hotel aren’t answering so Expedia won’t give me a refund. Absolute rubbish!
Tanya, 2-night trip
Verified Expedia guest review

10/10 Exceptional

I found the staff to be incredible. Couldn’t help me enough. Right across from a Napoli central train station, easy to get metro to other parts of Naples.
Elizabeth, 5-night romance trip
Verified Expedia guest review

2/10 Poor

The hotel is stated as soundproofed rooms, i dont know what everyone calls soundproof but if it is you can hear the rooms next door doing everything from going to the toilet to what couples do in bed, along with the cars flying by bins being lifted workmen in the hotel then it will be ok for you; but if you want to sleep then steer clear. I plugged a phone charger into the wall and the lights started flickering so i pulled it out and the socket came out of the wall with the plug; uninsulated wires hanging from the fan in the ceiling in the bathroom also, i reported both of these to reception as soon as i got into the room i was told this would be fixed 4 days later we checked out not one thing was looked at; lied to by the staff on top of the hotel being an absolute dump if i could give it zero stars i would. DO NOT STAY HERE!
Michael, 4-night romance trip
Verified Expedia guest review

4/10 Fair

Can’t charge my phone in my room. Outlets are too old and broken. Should have outlets replaced.
Yasmin, 1-night trip
Verified Expedia guest review

4/10 Fair

Property was clean, but missing things such as light covers, flies around the front door, beds were hard. The property itself was clean however outside and surrounding area is filled with homeless, needles on the ground and continuous sirens. Limited dinning unless you walk a bit. The property has potential if the city cleans up the area surrounding it
Jason, 4-night family trip
Verified Expedia guest review

8/10 Very good

Great location.
Mauro S, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Good
Budget accommodation good value clean comfortable quiet and centrall
peter, 3-night trip
Verified Hotels.com guest review

6/10 Good

Whilst the staff were polite, I did not get any hotel info when I signed in (like the wifi password) and there was nothing in the room about local amenities. I reported a lot of water on my bedroom floor after the first night...not caused by me....which they cleared up but it reappeared the following day, so obviously an ongoing issue! The TV did not display any channels. No drink facilities, not even water, in the room, nor a glass to drink from. There was also no external cover on the duvet which looked stained and slightly unpleasant. I know it is a budget hotel but I felt should have been a bit better.
Linda, 4-night trip
Verified Expedia guest review

2/10 Poor

Hamidreza, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Brice, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very near central train station, lots of food nearby
sue, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Better to sleep under the bridge! I checked in late at night and upon entering the room I smelled mold. I opened the window, but the smell did not go away. Since it was December, I caught a little cold overnight and in the morning, even with a runny nose, I still felt a persistent smell. Mold is extremely dangerous for the lungs and I went downstairs to ask to change my room. Leaving the room, I noticed that in the two neighboring rooms the doors were open and an employee was doing something in the ceiling in the corridor. I came closer and there was a terrible smell coming from the ventilation. At the reception, a man named Carmine said that there were no rooms available for replacement and refused to refund the money for the next 2 nights, also saying that he knew nothing about the problem despite old signs of mold near my vent and bathroom baseboard. I had to call Expedia support and tell them about the situation. Expedia offered me another hotel. Giving the key from room 318, I told Carmine that mold has a very negative impact on health and can lead to lung cancer, but what he told me verbatim: “For the money you paid, you want a suite.” I was disappointed by the behavior of the administrator, who does not understand the essence of what is happening and hid the problem with mold before check-in.
Verified Expedia guest review

4/10 Fair

Great location, one block from train station. Looks like dodgy area but we didn’t feel unsafe. Large rooms. Property in poor condition though. Roof imploded one night at 4am and our 4th floor room was quickly flooded. Told services had been called. Had to self evacuate and demand another room. Pillows in rooms are hideous. Beds foam. If not for the disaster it would have been low end tolerable.
Theresa, 7-night romance trip
Verified Expedia guest review

2/10 Poor

TERRIBLE HOTEL! Scary, Migrants everywhere!
Terrible stay. On the first day I walk inside the hotel and the guy behind the counter was rude. He told me that I have to pay the tax, I just wanted him to confirm what the tax was all about. However, he just screamed at me and said pay the tax. I felt intimidated, so I paid and left. The room very dated, It had an old smell, everything felt sticky, including the light switches. The bed cover looked old and yes it had a smell too, so I put the covers on the floor. The soap in the washroom was one of those small soaps, you can use once. If you take a shower it's all gone. The next day when I returned, the room was cleaned, but no little soap. I went downstairs and the man behind the counter was kind, turns his chair, opens the drawer, takes a little soap and gives it to me. The third day, same thing, I returned to the room, no soap and I went to the front desk. This time it was the rude guy who checked me in. I asked for the soap, and he tells me to go to the second floor and ask the maid. I stood my ground, and said NO, so he turns and gives me the soap. To the management, this guy is 2 meters high very fat bald with glasses, FIRE HIM. Sadly I also got poisoned, probably because I touched something in the room and didn't wash my hands. It costed one week of pain. Also, Migrants are outside the building and everywhere. It's really a scary area especially at night, and I'm a strong guy. Don't make my mistake, Don't Go! Especially if your a woman. You've been WARNED!!!
Demetrios, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Booked on line, given a reference to pay at the property, then i arrive at 8pm on the Friday night, only for hotel eden to say my order was cancelled without any information or forwarding email to say why.. I was then told by the staff to pay 181 euros to rebook my stay without breakfast, that's an extra 60 euros more than what I booked..he was rude and unpleasant
Kathleen, 2-night family trip
Verified Expedia guest review