139 Williams Esplanade, outside Cairns, Palm Cove, QLD, 4879
What's nearby
Palm Cove Beach - 5 min walk - 0.5 km
Clifton Beach - 6 min drive - 5.4 km
Kewarra Beach - 9 min drive - 5.9 km
Trinity Beach - 10 min drive - 10.4 km
Smithfield Shopping Centre - 12 min drive - 12.7 km
Getting around
Cairns, QLD (CNS-Cairns Intl.) - 23 min drive
Redlynch Station - 17 min drive
Freshwater Station - 22 min drive
Cairns Station - 25 min drive
Airport shuttle (surcharge)
Restaurants
Numi - 11 min walk
Trinity Beach Tavern - 10 min drive
Underground Palm Cove - 6 min walk
Nu Nu Restaurant - 3 min walk
Kewarra Village Take Away - 7 min drive
About this property
Alassio Palm Cove
Situated by the ocean, Alassio Palm Cove is a great choice for a stay in Cairns. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe. A hot tub, a children's pool and a terrace are other highlights.
Languages
English
At a glance
Hotel size
20 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in time starts at 2 PM
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 10 AM
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
On-site parking is limited
Height restrictions apply for on-site parking
Transfers
Airport shuttle (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Coffee shop
Barbecue grills
Private dining
Private picnics
Room service (limited hours)
Travelling with children
Children's pool
Childcare in room (surcharge)
Pool gate
What to do
On the beach
Helicopter/aeroplane tours
Private winery tours
Ecotours nearby
Hiking/biking trails nearby
Mountain biking nearby
Horse riding nearby
Scooter/moped hire nearby
Skydiving nearby
Services
Front desk (limited hours)
Tour/ticket assistance
On-site car hire
Laundry facilities
Luggage storage
Bike cleaning
Bike storage
Pool loungers
Pool umbrellas
Facilities
Garden
Terrace
An outdoor pool
Art gallery on-site
Designer shops on-site
Hot tub
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Handrails in stairwells
Upper floors accessible by stairs only
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
40-inch LCD TV
Premium digital channels
Home comfort
Air conditioning
Ceiling fan
Minibar
Electric kettle
Iron/ironing board
Sleep well
Soundproofed rooms
Cot/infant bed (surcharge)
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
In-room massage
Balcony or patio
Freshen up
Shower only
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Phone
Food and drink
Champagne service
Fridge
Free tea bags/instant coffee
More
Housekeeping (on request)
Access via exterior corridors
Local maps
Cleaning supplies
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of AUD 30.00 per person (one-way)
Housekeeping is offered for an extra charge of AUD 80 per day
Children & extra beds
In-room babysitting is available for an extra charge
Cots/infant beds are available for AUD 30.0 per night
Rollaway beds are available for AUD 30.0 per night
Airport shuttle service for children up to age 12 costs AUD 30.00 (one-way)
Parking
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards and debit cards. Cash is not accepted.
This property is professionally cleaned.
Also known as
Alassio Palm Cove Apartment
Alassio Palm Cove
Alassio Palm Cove Hotel Palm Cove
Alassio Palm Cove Hotel
Alassio Palm Cove Palm Cove
Alassio Palm Cove Hotel Palm Cove
Frequently asked questions
Does Alassio Palm Cove offer free cancellation for a full refund?
Yes, Alassio Palm Cove does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Alassio Palm Cove?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Alassio Palm Cove?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Alassio Palm Cove?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Alassio Palm Cove?
Yes, an airport shuttle is available. The charge is AUD 30.00 per person one-way.
What are the check-in and check-out times at Alassio Palm Cove?
You can check in starting at 2 PM. Check-out time is 10 AM. Contactless social distancing and check-out are available.
What is there to do at Alassio Palm Cove and nearby?
Have fun with nearby activities such as hiking, horse riding and mountain biking. Additional recreation on-site includes helicopter/aeroplane tours. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Alassio Palm Cove also has a garden.
Are there restaurants at or near Alassio Palm Cove?
Yes, there's an on-site restaurant.
Does Alassio Palm Cove have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Alassio Palm Cove like?
Alassio Palm Cove is in Palm Cove, a short 5-minute walk from Palm Cove Beach.
Alassio Palm Cove Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Very good
21 October 2023
Good mid tier hotel - only negative... we had to PAY to get two towels for the POOL!!
Maree
Maree, 1-night trip
Verified Wotif guest review
8/10 Very good
8 July 2023
Paul
Paul, 10-night trip
Verified Wotif guest review
6/10 Good
20 May 2023
Was a very basic room even though refurbished! Toilet non stop noisy! Manager very nice and helpful regarding restaurants and when no teaspoons etc in room was up very promptly.
Colin
Colin, 2-night romance trip
Verified Wotif guest review
4/10 Fair
22 April 2023
No elevator for three flights of stairs. Dirty pool. Refrigerator in room didn't work properly. Nobody at front desk most of the time. Hot tub was cold. Was not given the oceanfront room we booked.
Tommy
Tommy, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
14 February 2023
Great space, location and friendly staff. Happy to stay here again
Justin
Justin, 3-night trip
Verified Expedia guest review
8/10 Very good
21 November 2022
Kate
Kate, 2-night trip
Verified Wotif guest review
8/10 Very good
27 October 2022
As a family we we were very happy with our stay the room was amazing and very central to everything.Great value for money
Allison
Allison, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 October 2022
Jodie
Jodie, 6-night trip
Verified Wotif guest review
4/10 Fair
2 October 2022
Darcy
Darcy, 1-night trip
Verified Wotif guest review
10/10 Exceptional
26 September 2022
Must stay at
Room was lovely, spacious and clean, pool was great, absolutely perfect location and wonderful staff
Jacinta
Jacinta, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
26 September 2022
It as hard to find the rubbish bins outside Our frying pan had a loose handle The vertices blind kept falling apart when opened or closed. Water was not very hot in the shower. Too many stairs to haul luggage up and down.
Wes
Wes, 5-night family trip
Verified Wotif guest review
6/10 Good
24 September 2022
Great location , friendly staff
Unfortunately shower not ideal over a big spa bath which you had to step into
Sliding door to wardrobe off runners, blind to windows broken …
Karen
Karen, 1-night family trip
Verified Wotif guest review
8/10 Very good
25 August 2022
Jo was friendly and very approachable , lovely and quiet place to stay at and close to the beach, and walkable to a lot of places to eat at and shop at.
Fully recommend people to go and stay there.
Cheers Craig from New Zealand
Craig
Craig, 8-night romance trip
Verified Wotif guest review
10/10 Exceptional
5 August 2022
Clayton
Clayton, 5-night trip
Verified Wotif guest review
8/10 Very good
19 July 2022
Alassio is in a great position, close to restaurants and shops. Our bed was comfy and the room clean, quiet and safe. Be aware when booking. There is no lift. Ok for us but perhaps some might find it difficult to carry bags to the third floor. Also the one bedroom studios have showers over a spa bath. Again ok for us but not for the elderly or someone with mobility issues.
Robert
Robert, 3-night romance trip
Verified Expedia guest review
6/10 Good
10 July 2022
Disappointing to say the least. Resort changed our booking with very little notice to 1 room apartment that couldn’t cater for number of guests staying. Reception closed at time of check in even though we were instructed we couldn’t check in earlier. Apartment had a hole in the middle of lounge room and had water leaking in. Best management could offer was a bucket. Bathroom disgusting with dirty shower base, mould growing in shower and in basins. Toilet seat was loose/ broken and wouldn’t stay up, Remote for tv had flat batteries, wifi password not provided with our check in paperwork, strong fish odour around the pool area, we believe it was coming from the drains, outdoor spa was cold, no toilet paper provided in shared amenities near pool. All in all a very average resort. Position on beachfront the only positive meaning it was handy to everything.
Grayson
Grayson, 8-night family trip
Verified Wotif guest review
4/10 Fair
17 January 2022
Make sure you know the full cost
The hotel is in a great location. Our only issue that ruined it for us is that we booked for fivr people and were given a room for 4. When we asked for a towel (not even a bed) for the 5th person..as only four had been provided we were told we would have to pay extra. I argued that we had booked for five people and that we should not have to incur extra costs to accommodate that unless told prior to making the booking. Instead of seeing the validity of our request the woman in reception proceeded to argue that that was the way all hotels do it. And we would have to pay $3 for a towel.
Never have we booked for 5 people and only received enough towels for four in any hotel ever.
Unfortunately we would not go back nor would i recommend this place to any one based on this experience.
They also have a price list in the room for extra toilet roll or washing up liquid should you need more during your stay!
Nick
Nick, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 January 2022
Nice pool. Lovely staff. Spacious and very clean units
Richard
Richard, 4-night family trip
Verified Wotif guest review
10/10 Exceptional
9 January 2022
Awesome hotel
Awesome hotel across the road from the beach. Nice helpful owner. Great service!
Timothy P
Timothy P, 4-night trip
Verified Hotels.com guest review
8/10 Very good
4 August 2021
Overall we had a good stay with friendly and responsive staff. It would have been good to know the room was motel style with no internal seating, toaster or microwave.
Verified traveller
9-night romance trip
Verified Lastminute guest review
8/10 Very good
30 April 2021
Kathryn
Kathryn, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 April 2021
Friendly staff and great location
Verified traveller
3-night family trip
Verified Expedia guest review
8/10 Very good
10 April 2021
Very good value for money. The pool and facilities are dated and could do with a freshen up. The room was very comfortable and clean but also dated. Would visit again.
Verified traveller
2-night family trip
Verified Lastminute guest review
10/10 Exceptional
26 March 2021
Ian
Ian, 4-night trip with friends
Verified Hotels.com guest review
8/10 Very good
19 January 2021
Pleasant and helpful staff. Very well located and central to everything.