We really liked the friendliness of the staff. For example: When we arrived, we immediately realized that there is no fan(s) nor air-conditioning in the hotel. So, I asked if there is a store nearby to purchase a mini fan. Five minutes later, we had a standing fan in our room. Although, they provide only one mini bottle of water per day per person, you can ask for an extra bottle, they will bring it without delay. The shower-toilet-sink area is really nice. There is only one towel per person, but if you ask for a second one, you'll get it. There are little gardens between corridors; too bad, there are no chairs or benches to sit and enjoy the gorgeous plants and flowers. Guests from not Hispanic countries should be aware that only one person in the whole hotel speaks a little English, nobody else. You better speak some Spanish in order to convey your wishes to the staff. My poor Spanish was good enough to express what we needed. We didn't like one thing. Sometimes there are guests who party and play very loud music through the night and it's up to the other guests to stop them, because the people at the entrance don't hear what's happening in the “guest quarters” upstairs. One night I went down after 2:00AM to ask the staff to do something about the noise. In the end, my husband had to yell upward from the first floor to the third until they stopped the party. That was at 3:30AM. There were amenities I missed, but going to this very cheap hotel was our choice.