Nestled near Utilita Arena Birmingham, Mercure Birmingham West Hotel offers a haven of relaxation with an onsite spa and indoor pool. Indulge in international cuisine at Restaurant 1896 or unwind on the garden-facing terrace. The helpful staff has left a lasting impression on previous guests.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Gym
Pool
Bar
Parking available
Spa
Connecting rooms available
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Full-service spa
Indoor pool
Breakfast available
Health club
Sauna
Steam room
Self parking
24-hour room service
Coffee shop/cafe
Massage/treatment rooms
Feel at home (6)
Children stay free
Connecting/adjoining rooms available
Private bathroom
Separate sitting area
Television
Garden
The current price is HK$526
HK$526
HK$631 total
includes taxes & fees
7 Sept - 8 Sept
Room options
Available filters for rooms
Showing 9 of 9 rooms
View all photos for Classic Room, 1 Double Bed
Classic Room, 1 Double Bed
8.08.0 out of 10
Very good
31 reviews
(31 reviews)
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Private bathroom
18 sq m
Sleeps 2
1 Double Bed
View all photos for Standard Room, 3 Single Beds
Standard Room, 3 Single Beds
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Private bathroom
18 sq m
Sleeps 3
3 Twin Beds
View all photos for Privilege, Room, 1 King Bed
Privilege, Room, 1 King Bed
8.88.8 out of 10
Excellent
6 reviews
(6 reviews)
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Eco-friendly toiletries
18 sq m
Sleeps 2
1 King Bed
View all photos for Superior Room, 1 King Bed
Superior Room, 1 King Bed
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Private bathroom
18 sq m
Sleeps 2
1 King Bed
View all photos for Standard Room, 2 Single Beds
Standard Room, 2 Single Beds
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Private bathroom
18 sq m
20 bedrooms
Sleeps 2
2 Twin Beds
View all photos for Classic Room, 2 Single Beds
Classic Room, 2 Single Beds
8.08.0 out of 10
Very good
15 reviews
(15 reviews)
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Private bathroom
18 sq m
Sleeps 2
2 Twin Beds
View all photos for Standard Room, 1 Double Bed
Standard Room, 1 Double Bed
8.08.0 out of 10
Very good
5 reviews
(5 reviews)
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Private bathroom
18 sq m
20 bedrooms
Sleeps 2
1 Double Bed
View all photos for Standard Room, 1 Double Bed (Compact)
Birmingham Road M5 Jct 1, West Bromwich, England, B70 6TU
What's nearby
Utilita Arena Birmingham - 8 min drive - 7.1 km
Victoria Square - 8 min drive - 7.8 km
Black Country Living Museum - 9 min drive - 8.9 km
Bullring & Grand Central - 9 min drive - 9.4 km
Cadbury World - 13 min drive - 11.2 km
Getting around
Birmingham Airport (BHX) - 38 min drive
Coventry (CVT) - 53 min drive
Smethwick Rolfe Street Station - 4 min drive
Smethwick Galton Bridge Station - 22 min walk
The Hawthorns Station - 25 min walk
Kenrick Park Tram Stop - 15 min walk
Trinity Way Tram Stop - 15 min walk
West Bromwich Central Tram Stop - 21 min walk
Restaurants
The Interceptor - 19 min walk
Starbucks - 11 min walk
McDonald's - 14 min walk
The Conference Suite - 14 min walk
Pizza Hut - 17 min walk
About this property
Mercure Birmingham West Hotel
At Mercure Birmingham West Hotel, you'll be within a 10-minute drive of Utilita Arena Birmingham and Broad Street. Guests can visit the spa to indulge in massages, body wraps or facials, and international cuisine is served at Restaurant 1896, which is open for breakfast, lunch and dinner. An indoor pool, a bar/lounge and a health club are other highlights. The helpful staff and overall comfort get good marks from fellow travellers. The property is only a short walk to public transportation: Kenrick Park Tram Stop is 15 minutes and Trinity Way Tram Stop is 15 minutes.
Languages
English, French, Latvian, Polish, Russian
At a glance
DONE
Hotel size
168 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
DONE
Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls and off-lead area available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
On-site self-parking (GBP 7.00 per day)
Wheelchair-accessible parking and van parking on site
DONE
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Full breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
What to do
Bike rentals nearby
Golf lessons nearby
Hiking/biking trails nearby
Horse riding nearby
Working away
15 meeting rooms
Computer station
Co-working spaces
Conference space (1916 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Built in 1975
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Television in common areas
Health club
An indoor pool
Full-service spa
Sauna
Massage/treatment rooms
Steam room
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Traditional architecture
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairwells
Well-lit path to entrance
Hardwood flooring in public areas
Room amenities
Be entertained
21-inch flat-screen TV
Satellite TV channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout curtains
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi
Desk chair
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments.
Dining
Restaurant 1896 – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Lounge Bar – This bar specialises in British cuisine and serves lunch and light fare. Open daily.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 16 for adults and GBP 8 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-in between noon and 2:00 PM can be arranged for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 20.00 per accommodation, per day
Parking
Self-parking costs GBP 7.00 per day
Pool, spa, & gym (if applicable)
Guests under 16 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and health club with adult supervision
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Barclaycard
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Park Inn Radisson Birmingham West M5 J1 Hotel West Bromwich
Park Inn Radisson Birmingham West M5 J1 Hotel
Park Inn Radisson Birmingham West M5 J1 West Bromwich
Park Inn Radisson Birmingham West M5 J1
Mercure Birmingham West
Mercure Birmingham West Hotel Hotel
The Birmingham West Hotel by AccorHotels
Mercure Birmingham West Hotel West Bromwich
Mercure Birmingham West Hotel Hotel West Bromwich
Frequently asked questions
Does Mercure Birmingham West Hotel offer free cancellation for a full refund?
Yes, Mercure Birmingham West Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Birmingham West Hotel?
Yes, there's an indoor pool.
Are pets allowed at Mercure Birmingham West Hotel?
Yes, dogs are welcome. There's a charge of GBP 20.00 per accommodation, per day. Service animals are exempt from fees. Dog exercise areas and food and water bowls are available.
Is parking offered on site at Mercure Birmingham West Hotel?
Yes. Self-parking costs GBP 7.00 per day.
What are the check-in and check-out times at Mercure Birmingham West Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Mercure Birmingham West Hotel and nearby?
Have fun with activities such as cycling, hiking and horse riding, and practise your swing at the nearby golf course. Additional recreation nearby includes casino gaming. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Mercure Birmingham West Hotel also has a sauna and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Mercure Birmingham West Hotel?
Yes, Restaurant 1896 offers international cuisine and garden views.
What's the area around Mercure Birmingham West Hotel like?
Mercure Birmingham West Hotel is in the heart of West Bromwich, a short 7-minute walk from Sandwell Valley Country Park and 13 minutes' walk from The Hawthorns.
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Mercure Birmingham West Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Lobby
Bed
Bathroom
Shower
Parking
Food
Restaurant
What guests liked
Breakfast was of high standard, good quality, and offered a variety of options. (24 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
10 Aug 2025
Lovely and accomodating staff.
David
David, 1-night trip
8/10 Good
2 Jul 2025
Great affordable hotel.
Harry
Harry, 1-night trip
8/10 Good
21 Jul 2025
Friendly helpful staff. Rooms were comfortable and clean.
Karen
Karen, 2-night trip
8/10 Good
15 Aug 2025
The room was average size beds were comfy shower was good but kept getting really hot
Michelle
Michelle, 2-night trip
10/10 Excellent
3 Aug 2025
The staff were great and friendly, ready to help and always with a smile. Well done to you all. The health club facilities were great too.
Dominic
Dominic, 2-night trip
8/10 Good
13 Jul 2025
The staff was very helpful and nice
ginie
ginie, 2-night trip
10/10 Excellent
6 Jul 2025
Nice and clean hotel. Check in was easy. Just need to pay for parking.
Nicole
Nicole, 1-night trip
8/10 Good
24 Jun 2025
Reasonably priced and comfortable
Sunanda
Sunanda, 1-night trip
10/10 Excellent
14 Jun 2025
Staff were friendly and welcoming
Laura
Laura, 1-night trip
8/10 Good
25 Jul 2025
Everything was good,& the staff was help full
The only problem i had coming there your Hotel Board should be in Bigger size & well displayed
on left side too,i missed the site twice,this is my
Optionen
Tarlok
Tarlok, 1-night trip
6/10 Okay
31 Jul 2025
The bed was comfy, and the room was okay, but a little dated. The spa was seriously gross, but the gym was fine. The front desk people need some training, it's supposed to be a 4-star hotel. It's really more like a 3-star.
Inosh De
Inosh De, 3-night trip
10/10 Excellent
22 Jul 2025
I have to pay for the car park £7
I choose this hotel because if the car park and location but that turn me off completely.
Noel
Noel, 1-night trip
4/10 Poor
4 Aug 2025
.
Philip
Philip, 5-night trip
10/10 Excellent
12 Jul 2025
The staff is wonderful. They went above and beyond with their service. The restaurant and bar are very good with great service. Very comfortable setting. The rooms are nice and clean.The decor is pleasant and rooms are bright. I found this hotel to be quiet. They have magnets on the hall doors that shut at night. It stops the noise. I would recommend this hotel and would definitely stay again.
Wendy
Wendy, 2-night trip
8/10 Good
28 Apr 2025
Lovely rooms, well priced food, nice spa. The shower facilities at the leisure centre were a bit poor, but still worth the trip overall!
Amy
Amy, 1-night trip
4/10 Poor
12 Jul 2025
Everything about this property screams "old".
Old carpet. Chairs that are old and faded. Poor lighting. Drab common areas.
Kent
Kent, 2-night trip
6/10 Okay
20 Jul 2025
Staff was friendly, room was lovely, but the spa was a disappointment, hardly any sun loungers, pool too small. Partner said men’s changing rooms was dirty and unhygienic.
Jacuzzi wasn’t working.
Spa area also seemed dirty, so we didn’t get any use of the facilities there.
Personal opinion- only allow certain amount of people in the spa so it doesn’t get too crowded.
Zoe
Zoe, 1-night trip
10/10 Excellent
18 May 2025
Breakfast was very good. They had real tomatoes rather than the tinned version and there was a good range and choice. Bed and pillows all very comfortable and all the facilities worked including the air conditioner. Check in was quick and easy but I was surprised that they charged guests for parking.
Mohan
Mohan, 1-night trip
10/10 Excellent
4 Jul 2025
I had an issue with my antidepressants being on my luggage which ended up being left behind. I went through severe withdrawal symptoms and was in acute distress. Mauritania, Stephan, and Rad went above and beyond the call of duty to make sure I was well cared for the entire time. The hotel industry really needs more people like them. They truly exemplify what customer service is all about.
william
william, 7-night trip
8/10 Good
5 Jul 2025
Carpark large potholes, not fit.
Damaged my car
Ekene
Ekene, 1-night trip
10/10 Excellent
24 Feb 2025
Friendly helpful staff, clean, not too busy. Perfect for what I needed (overnight business stay)
Angela
Angela, 1-night trip
10/10 Excellent
28 Mar 2025
Nice clean for someone on a budget no shops near by if your someone who doesn’t drive 15 mins walk to West Bromwich town
Come prepared nice hotel it’s my go to now when visiting West Bromwich
bianca
bianca, 1-night trip
10/10 Excellent
29 Nov 2024
Great Hotel
Great stay and friendly staff
Anoop
Anoop, 1-night trip
4/10 Poor
1 May 2025
Not a great location / leisure not great
Was disappointed with location but I should have checked. Not in a nice area.
Staff friendly and service breakfast was good.
The pool was very tired and budget in appearance.