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Melia Zanzibar

5.0 star property
Kiwengwa beachfront hotel with 6 restaurants, spa

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Photo gallery for Melia Zanzibar

On the beach, white sand, beach cabanas, sun-loungers
6 restaurants, breakfast served
3 outdoor pools, pool umbrellas, pool loungers
Fishing
On the beach, white sand, beach cabanas, sun-loungers
On the shores of Zanzibar, Melia Zanzibar offers an eco-friendly haven with a poolside bar and shopping on site. Guests rave about beachfront dining, ocean views at the 6 restaurants, and rejuvenating treatments at the spa. With in-room WiFi, kayaking opportunities on-site outdoor tennis court for active pursuits.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar
  • Pool
  • Non-smoking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 6 restaurants and 3 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • Outdoor tennis court
  • Fitness centre
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach cabanas

For families (6)

  • Babysitting (surcharge)
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
The current price is HK$2,975
HK$3,647 total
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Grand Suite (Zanzibar The Level)

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Suite (Zanzibar The Level)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 117 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for The Level, Villa, 1 Bedroom

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

The Level, Villa, 1 Bedroom

Highlights

Furnished patio
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 160 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Grand Zanzibar The Level (3AD))

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Suite (Grand Zanzibar The Level (3AD))

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 117 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Villa, 1 Bedroom (The Level (2+1))

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Villa, 1 Bedroom (The Level (2+1))

Highlights

Furnished patio
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 160 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom (The Level (3AD))

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Villa, 1 Bedroom (The Level (3AD))

Highlights

Furnished patio
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 160 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for The Level Ocean View 2 Bedroom Villa

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

The Level Ocean View 2 Bedroom Villa

Highlights

Furnished patio
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 244 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Villa, 1 Bedroom (The Level (2+2))

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Villa, 1 Bedroom (The Level (2+2))

Highlights

Furnished patio
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 160 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room (3 Adults)

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Family Room (3 Adults)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 117 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for The Level 2 Bedroom Beach Pavilion

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

The Level 2 Bedroom Beach Pavilion

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 150 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Room (Melia with Garden (2+1))

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Room (Melia with Garden (2+1))

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Room (The Level Beach Pavillion)

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Room (The Level Beach Pavillion)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 80 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Melia Terrace Room Partial Ocean View

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Melia Terrace Room Partial Ocean View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
  • 50 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Melia Garden Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Melia Garden Room

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
  • 50 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for The Level Ocean View 3 Bedroom Villa

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

The Level Ocean View 3 Bedroom Villa

Highlights

Furnished balcony
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 284 sq m
  • Ocean view
  • Sleeps 6
  • 3 King Beds

View all photos for Room, Terrace (Melia Interconnected)

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Room, Terrace (Melia Interconnected)

Highlights

Terrace
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Romantic Room, Oceanfront (Pavilion Romance The Level)

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Romantic Room, Oceanfront (Pavilion Romance The Level)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 65 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow, Ocean View

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Bungalow, Ocean View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 65 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Garden Room (2+1)

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Premium Garden Room (2+1)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Sea View (The Level)

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Room, Sea View (The Level)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Ceiling fan
Blackout curtains
Bathrobes
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room with Terrace

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Premium Room with Terrace

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room with Terrace (2+1)

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Premium Room with Terrace (2+1)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Garden Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Premium Garden Room

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

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The price is HK$2,674
HK$3,153 total
includes taxes & fees
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About the area

Map
Kiwengwa, Kiwengwa

What's nearby

  • Kiwengwa Beach - 8 min walk
  • Pwani Mchangani Beach - 6 min drive
  • Mapenzi Beach - 9 min drive
  • Muyuni Beach - 13 min drive
  • Pongwe Beach - 20 min drive

Getting around

  • Zanzibar (ZNZ-Zanzibar Intl.) - 50 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Spice Restaurant - ‬7 min walk
  • ‪Restaurant - ‬5 min drive
  • ‪Andiamo - ‬4 min drive
  • ‪Snack Restaurant Ngalawa - ‬5 min drive
  • ‪The Green & Grill - ‬4 min drive

About this property

Melia Zanzibar

At Melia Zanzibar, you can spend time at the beach enjoying cabanas, beach umbrellas and volleyball, plus you'll be within a 10-minute walk of Kiwengwa Beach. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in Thai massages, body treatments and aromatherapy. Spices Restaurant, one of 6 restaurants, offers garden views and serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a free kid's club and a poolside bar.

All-inclusive

All-inclusive room rates at Melia Zanzibar are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

Arabic, English, French, German, Portuguese, Spanish, Swahili

At a glance

DONE

Hotel size

    • 159 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • For any questions, please contact the property using the information on the booking confirmation
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
    • The hotel has 3 swimming pools: an outdoor pool for all guests, a pool in the spa for guests age 16 and older, and a pool in The Level area for guests age 16 and older booked in the The Level guestrooms.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Supervised childcare
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 6 restaurants
  • 3 bars/lounges
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Supervised childcare

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Beach volleyball
  • Kayaking
  • Canoeing
  • Scuba diving
  • Snorkelling
  • Shopping
  • Ecotours nearby
  • Parasailing nearby
  • Waterskiing nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness centre
  • 3 outdoor pools
  • Bike parking
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 6 treatment rooms. Services include Thai massages, body treatments and manicures and pedicures. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Spices Restaurant – Overlooking the pool and garden, this buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Tamu Restaurant – On-site restaurant. Open daily.
Gabi Beach – This beach restaurant only serves lunch. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Jetty Lounge – This beachfront restaurant only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Pool Bar – This poolside restaurant only serves lunch. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 5.00 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 78 per person (one-way)

Renovations and closures

The property will be renovating from 1 April 2025 to 31 May 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Bar/lounge
  • Dining venue
  • Exterior
  • Hallway
  • Lobby
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards. Cash is not accepted.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Melia Zanzibar Hotel Kiwengwa
Melia Zanzibar Hotel
Melia Zanzibar Kiwengwa
Melia Zanzibar
Melia Zanzibar Zanzibar Island/Kiwengwa
Zamani Zanzibar Kempinski Kiwengwa
Melia Zanzibar Hotel
Melia Zanzibar Kiwengwa
Melia Zanzibar Hotel Kiwengwa

Frequently asked questions

Does Melia Zanzibar offer free cancellation for a full refund?

Yes, Melia Zanzibar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Melia Zanzibar?

Yes, there are 3 outdoor pools.

Are pets allowed at Melia Zanzibar?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Melia Zanzibar?

Yes, there's free self parking.

Is an airport shuttle service offered by Melia Zanzibar?

Yes, an airport shuttle is available. The charge is USD 78 per person one-way.

What are the check-in and check-out times at Melia Zanzibar?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless check-out is available.

What is there to do at Melia Zanzibar and nearby?

Have fun with on-site activities such as kayaking, rowing and snorkelling and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Melia Zanzibar also has 3 bars, a sauna and a steam room, as well as beach cabanas and a garden.

Are there restaurants at or near Melia Zanzibar?

Yes, there are 6 on-site restaurants, featuring al fresco dining and garden views.

What's the area around Melia Zanzibar like?

Melia Zanzibar is located on the waterfront, a short 5-minute walk from Kiwengwa Pongwe Forest and 8 minutes' walk from Kiwengwa Beach.

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Melia Zanzibar Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Everything about this hotel was so great !!!!
Judeline, 4-night trip

10/10 Exceptional

Perfect stay
Otis, 7-night trip

8/10 Very good

Beautiful hotel
The property is beautiful and spacious. Unfortunately, our shower never heated properly despite multiple requests to the front desk. Maintenance came several times to address the water heater, but it wasn’t fully resolved until our last day, which was the fourth day of our stay.
John, 3-night trip

8/10 Very good

Good resort except for mosquitoes Had to see Zanzibar, so great. for ocean views.
Jeanne, 8-night trip

10/10 Exceptional

Beautiful place with a very friendly staff
Jason, 5-night trip

10/10 Exceptional

This property is amazing. The basic room is fantastic, spacious and comfortable. I will definitely recommend this place to family and friends.
Gloria, 6-night trip

10/10 Exceptional

Awesome!!!!
Natalie, 6-night trip

10/10 Exceptional

Great hotel with excellent service, good food and nice athmosphere. Can highly recommend.
3-night trip

10/10 Exceptional

Beautiful Ocean Views
Robert, 3-night trip

2/10 Poor

Staff is beyond terrible and untrained. Needs massive improvements across the board or not worth the cheapest or most expensive room.
Tumaini, 2-night trip

10/10 Exceptional

Incredible stay. We stayed in a romance pavilion room-if it’s in your budget, do it! Incredible views and beaches. Food was excellent-lunch at at this resort. The Jetty is a must. Wish we could have spent more time!
Melanie, 2-night trip

8/10 Very good

Big property Breakfast was boring
Dinor, 7-night trip

10/10 Exceptional

We had a wonderful time. Property has gorgeous views of the ocean and beautiful gardens. Staff always read to help with a smile on their face. Highly recommended.
Bona, 4-night trip

8/10 Very good

Excellent stay. Staff was wonderful. The food was excellent. The property was clean. My husband and I stayed 10 days. We upgraded to the Level it was a good deal. Better food options, beach access, it was well worth it. BTW to enter Zanzabar you must have a Visa if you are from the USA . Overall the stay was wonderful.

10/10 Exceptional

We had our honeymoon at Meliá Zanzibar and had the best time. What we thought that really made the hotel exceptional was the service, staff, amenities (pools, beach), food and the grounds were all fantastic. We were made to feel very much at home. The staff were all friendly, attentive, and welcoming. They really made our stay very special. We have nothing but fantastic memories of Melia Zanzibar.
Anthony, 7-night trip

10/10 Exceptional

Beautiful property! We really enjoyed our stay. We were in a bungalow that was at the complete opposite end of the beach which at first seemed like it would be too far away but actually didn’t end up being a problem. Super easy to get around the resort by golf carts and the staff was all so friendly and helpful.
cassandra Elaine, 5-night trip

8/10 Very good

some of the staff service is a bit slow, need to be improved
jianhong, 2-night trip

6/10 Good

This property markets false advertisement, this establishment is not an all inclusive, everything has an extra charge which they don’t tell you until you have already checked in. They need to do a better job of spraying for mosquitos and other insects. The beds were hard as rocks. Be prepared for an abundance of flies everywhere including in the restaurants whether indoors or out.
Caridad, 3-night trip

10/10 Exceptional

Beautiful property, excellent food, staff was friendly, room was in great shape with excellent amenities (had one villa and one regular hotel room), pools very good (we were in "Level" area), food service, internet good (not great, but most video streaming worked sufficiently), only drawback was no on-site water sports: beware of the guys on the beach as they were not very reliable on jet skiing and others. Referral for Kibwana Divers (office 20 minutes away) was excellent.
Michael, 5-night trip

8/10 Very good

Be aware that there are tiers to the "all inclusive", and you pay extra for anything outside of your tier. Food options are not that great at all restaurants, especially buffet. Customer service is great around hotel, albeit some servers seeming overworked and over it. Rooms are nice layout but the mattress was extremely hard/stiff, bathroom had repairs that are noticably bad work (paint different color from rest of wall over a patched area, corners with discolored caulking) - which are strange for 5 star hotels. Nothing really in surrounding area, but property is large and has a lot of walking areas.
Jodi, 2-night trip

8/10 Very good

I had a pleasant stay at the Melia but I expected a little bit better of a 5 star resort. There were definitely pros and cons PROS: The grounds and the resort are really well maintained and very beautiful. The beach is really spectacular and so is the bar there. The live music during the dinner was really nice and the staff was overall really friendly. CONS: There wasn't a lot offered in the sense of activities. The water is very shallow so you can't really swim there, no water activities, didn't see any excursions. There didn't appeared to be a dedicated non-smoking policy so I ended up multiple times next to smokers in the restaurant and the pool. The buffet in the morning is rather small and not so many choices but everything I ate was really good. The rooms are nice but shades were old and didn't close, no hangers in the bathroom and it just seemed to be missing the touches to make it 5*. You have to be ready to walk a bit from A to B and to the beautiful beach e.g. take a shuttle which runs about every 15-20mins.
Daniela, 5-night trip

10/10 Exceptional

Magical Melia! We just returned from a wonderful 10 day trip to Melia Zanzibar. This is a gorgeous property. We booked a garden room (#1106) which was perfect: room was beautiful, renovated, view of palm trees and flowers from our bed, quiet, sunny, private and just steps away from the cliff path- we could hear the wind and waves at night. The walk to the main pool took only a few minutes and the pathy were strewn with flowers. The staff went out of their way to help and was friendly without being over bearing- What charming people. We loved the food- especially Dinner and lunch at the Jetty, we loved the lobster party at the beach, Spices had wonderful breakfast and dinner buffets (with fantastic live music at night), and Aqua gave me a birthday night to remember (complete with a table decorated with flowers, singing, a cake). Ali from guest experience had our room specially decorated for my birthday- many thanks! The tours organized from Melia were stunning: the safario to Selous, snorkeling and swimming with dolphins at Mnembo Island, the tour pr the spice farm and Stone town, the reef walk- we loved it all. Especially swimming in the waves in the afternoon and walking doen beautiful Kiwengwa beach- this trip has given us memories for a lifetime! Hakuna Metata- Asante Sana Melia! We will be back!
Kristen Laura, 9-night trip

10/10 Exceptional

WoW, definitely an amazing resort to stay while you're visiting beautiful Zanzibar. As the oldest resort on the island/in the area, definitely couldn't tell. The grounds are very well kept, rooms are cozy and absolutely beautiful. We stayed in the Romantic Villa, The Level and it was definitely worth it. Separate from the other rooms providing privacy, but just a short walk from everything. Carts are available for transport around the property considering its massive size. Would have enjoyed a little more variety on the dining options. After the third day, the menus/buffets became repetitive. The staff is amazing! Everyone was so accommodating and eager to help in any way. I love the mantra "Hakuna Matata". For them it's more than just a line from a movie, but really a way of life. Everyone is so peaceful and live in harmony. A bit of anxiety at night with the large water bugs outside and geckos, but honestly we only saw a few during our 6 day stay. Our room came with personal can of bug/insect spray. Beware of the giant snails if you're out walking at night! LoL, they are completely harmless, but definitely a sight to see if you're not used to it. Guest Services at the main property and The Level are the best! They set up dinner reservations for you and check on you via WhatsApp. Really nice touch to have a special cake prepared for our wedding anniversary. A bit far from city center Stone Town - (1 hr). Travel and taxi can get expensive.This will be the only place we stay!
Raisa, 6-night trip

4/10 Fair

Poor service, overall not worth it
We arrived to our garden view room and it had a strong smell of mildew. We also could hear every word of the couple staying in the room across from ours as they were having a a highly emotional argument. We also found out that our all inclusive was not really all-inclusive, there were several restrictions such as room service is not included. We quickly realized this entire place was overrated and over priced. With all of that we decided we wanted to upgrade since we were already there and all the other resorts were booked. Khalfa, the hotel manager at the time, gave us a very hard time getting an upgrade. Hotels.com was no help either. We were willing to pay the difference between what we paid for our room and the new room which was around $250/night. Khalfa instead charged us more than double that and said it was hotel policy to add an upgrade fee of an extra $300/night regardless of the difference in price...with no consideration of our initial experience. Our new room was better... Did not have the mildew problem but we also didn't have the sea view as advertised and it was really hot in the room... We could never cool the room down sufficiently. Food was ok, drinks were ok, beach was nice but several steps to climb to get there. Don't come here if you're looking to have any fun... This resort is strictly for relaxation. The transportation cost from hotel to other areas like Stone Town was more expensive than we expected($50 each way for a 40min ride).
Eric, 3-night trip

10/10 Exceptional

5-night trip