Illot Suites

Family-friendly hotel in Capdepera with outdoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Illot Suites

Outdoor pool, pool umbrellas, pool loungers
Bar (on property)
Bar (on property)
Lobby
Bar (on property)

Reviews

6.8 out of 10

Good

Popular amenities

  • Free breakfast
  • Bar
  • Gym
  • Spa
  • Pool
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Free children's club
  • Fitness centre
  • Sauna
  • Steam room
  • Room service
  • Spa services
  • Children's club
  • Terrace
For families
  • Children's club (free)
  • Playground on-site
  • Kitchenette
  • Private bathroom
  • Separate bedroom
  • Living room

Room options

Available filters for rooms
Showing 6 of 6 rooms

Suite, Balcony, Pool View

Highlights

Balcony
Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
Hairdryer
  • Sleeps 2
  • 2 Large Single Beds

Suite, Balcony (3 pax)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
  • 42 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Suite, Balcony

Highlights

Balcony
Air conditioning
Heating
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
Hairdryer
  • 42 sq m
  • Sleeps 2
  • 2 Large Single Beds

Suite, Balcony (2 adults + 2 children)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
  • 42 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Large Single Sofa Beds

Suite, Balcony (3 adults + 1 child)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
  • 42 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Suite, Balcony (2 adults + 1 child))

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
  • 42 sq m
  • Sleeps 3
  • 2 Large Single Beds and 2 Large Single Sofa Beds

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About the area

Map
Hernan Cortes, 41, Capdepera, IB, 07590

What's nearby

  • Cala Ratjada Port - 6 min walk - 0.5 km
  • Cala Agulla Beach - 12 min walk - 1.1 km
  • Cala Gat Beach - 15 min walk - 1.3 km
  • Son Moll Beach - 17 min walk - 1.4 km
  • Cala Mesquida Beach - 10 min drive - 8.1 km

Getting around

  • Palma de Mallorca (PMI) - 67 min drive
  • Manacor Station - 28 min drive

Restaurants

  • ‪Bierbrunnen - ‬6 min walk
  • ‪Gelateria Des Port - ‬6 min walk
  • ‪Isla Chocolate - ‬9 min walk
  • ‪Cafeteria Cala Ratjada - ‬4 min walk
  • ‪Mamma Mia - ‬7 min walk

About this property

Illot Suites

Bring the kids when you stay at Illot Suites in Capdepera and they can enjoy the free kids' club. Guests can indulge in massages, and Restaurante serves breakfast, lunch, and dinner. There's an outdoor pool and a bar/lounge, and in-room conveniences include fridges and microwaves.

All-inclusive

All-inclusive room rates at Illot Suites are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Languages

English, German, Spanish

At a glance

DONE

Hotel size

    • 102 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
    • Street parking available
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Mini golf
  • Playground
  • Lifeguard on-site

What to do

  • Tennis
  • Fitness classes
  • Beach volleyball
  • Mini golf
  • Mountain biking
  • Horse riding/hire
  • Canoeing
  • Motor boating
  • Scuba diving
  • Pool table
  • Beach nearby
  • Bike rentals nearby
  • Golfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Spa services
  • Sauna
  • Steam room

Accessibility

  • Lift

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate living room

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Full-sized fridge/freezer
  • Microwave
  • Kitchenette

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages. The spa is equipped with Turkish bath/hammam.

Dining

Restaurante – This restaurant serves breakfast, lunch and dinner.
Bar – On-site bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.28 per person, per night, up to 9 nights and EUR 0.14 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 1.10 per person, per night, up to 9 nights and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Safes in guest rooms can be used for EUR 3 per day

Renovations and closures

This property is closed from 1 January 2024 to 1 January 2025 (dates subject to change).
The property is closed between 1 October and 31 March.

Policies

Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Property Registration Number H/3005

Also known as

Hotel Illot Suites Cala Ratjada
Hotel Illot Suites
Illot Suites Cala Ratjada
Illot Suites
Hotel Illot Suites Spa
Illot Suites Hotel
HOTEL ILLOT SUITES
Illot Suites Capdepera
Hotel Illot Suites Spa
Illot Suites Hotel Capdepera

Frequently asked questions

Is Illot Suites currently open?
This property is closed from 1 January 2024 to 1 January 2025 (dates subject to change).
Does Illot Suites offer free cancellation for a full refund?
Yes, Illot Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Illot Suites?
Yes, there's an outdoor pool.
Are pets allowed at Illot Suites?
Sorry, pets aren't allowed.
Is parking offered on site at Illot Suites?
No, unfortunately. However, there's street parking available.
What are the check-in and check-out times at Illot Suites?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Illot Suites and nearby?
Have fun with on-site activities such as horse riding, mountain biking and rowing and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes and volleyball. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a sauna and a steam room. Illot Suites also has a garden.
Are there restaurants at or near Illot Suites?
Yes, there's an on-site restaurant, Restaurante.
Does Illot Suites have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a fridge and a microwave.
Does Illot Suites have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Illot Suites like?
Illot Suites is a short 6-minute walk from Cala Ratjada Port and 12 minutes' walk from Cala Agulla Beach.

Illot Suites Reviews

Reviews

6.8

Good

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Very good

There are better choices
The hotel is conveniently located with a friendly staff. The beds are cots with spring mattresses. No in-room coffee, shower floods every time you use it. Nice balconies.
Lewis P, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

5-night trip
Verified Expedia guest review

10/10 Exceptional

It was enjoyable can't fault it Staff were cheerful and always willing to help no complaints from me
2-night trip
Verified Expedia guest review

8/10 Very good

Nice place, very relaxed, lovely staff
Nice place, very relaxed, lovely staff, very central position
rob, 3-night trip
Verified Expedia guest review

4/10 Fair

Very disappointed it was supposed to be a 4* the hotel was very run down j would like to make a formal complaint as there was quite a few issues
Beverley, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Sara, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Pleasant hotel close to nice beach
Hotel clean and tidy with pleasant & friendly staff. Not sure I'd rate the hotel 4* but the food was varied and enjoyable. Great facilities and only a short walk to the beach which was gorgeous. Our only compliant being the coach. Journey. When booking it stated 1.5 hours but in reality just short of 3. Not a pleasant experience especially with small children and no toilet on the coach. Pay the extra and book a cab direct. Overall a great family holiday destination.
Darren, 7-night trip
Verified Expedia guest review

2/10 Poor

Close to Beech but horrible place to stay.
This hotel is not a 4 star hotel. Food was horrible ( very poor quality). Very bad hotel with limited facilities. They even charge for indoor pool ( unbelievable)
sunny, 7-night trip
Verified Expedia guest review

4/10 Fair

Disappointing for the amount paid
Overall the experience was good, however certain aspects of the stay were disappointing. Upon arrival to check in I asked to check in and had my itinerary which I was informed to bring from Expedia. The staff member however at first did not accept this and stated do I have the hotel confirmation, to which I replied I didn't book through the hotel. He asked for this several times and I stated I booked through Expedia and was told to bring the itinerary, which I had on me. The staff member continued to state that I needed the hotel confirmation and even got there website up on my phone, to which I stated what do you want me to do now. This went on for about 10 minutes. After travelling for 8 hours and not being checked in, I stated several times I should be on the system and that I had paid for this, so can I have my room please. I also asked to see a manager, where the staff member said there was none. After complaining I eventually was given my room key and given little information on the hotel, regarding where everything was. The service was poor. I also experienced difficulties with staff when trying to confirm my transfer time back to the hotel. The room I had was very good with lots of space (although would not class as 4*, more like 3), due to tears in the pillow and run down furniture/bathroom. The pool and spa were nice, with a bar. The food was good for breakfast, although a bit plain for dinner. The location was very good 5/10 minutes walk away from the beach/port.
3-night trip
Verified Expedia guest review

8/10 Very good

Good weather and good conditions in the room!
Verified Hotels.com guest review

2/10 Poor

None of the advertised amenities.
The outdoor pool was freezing - it was an unusually mild may though. They'd turned off the heating on the indoor pool - also freezing. No entertainer so no kids club. The microwave in our room was wired into the light switch for the kitchen. The balcony had a climbable rail, there was also a 20cm gap between two rails which our 1 year old could have easily crawled through straight onto the concrete below. The cleaner only made the beds, so the room got progressively dirtier with 2 kids and 2 adults in it. I also found the attitude of certain staff members irritating, we would often get told off for taking food out of the dining room to feed the kids, who weren't used to the commotion of a busy dining room. Then we all got Gastro, we were all inclusive so no doubt there. Sort in out, Illot. This could have been a relaxing holiday with plenty to do. From the start, it simply wasn't.
Verified Expedia guest review

4/10 Fair

Extra fees
Extra fees for squash courts for drinks with meals and to use swimming pool and sauna. Not being Spanish or German is a real disadvantage going to this hotel!
Verified Expedia guest review

8/10 Very good

Illot Suite and Spa
Overall very good but the hotel and surronding area do not provide well for English tourists. It was difficult to get leaflets in English. Food was excellent. TV in spainish and german only. Wi Fi access expensive
Verified Hotels.com guest review

8/10 Very good

Francisco, 6-night trip
Verified Hotels.com guest review

4/10 Fair

Se podría mejorar la limpieza en las habitaciones y tener más cuidado con los surtidores de bebida, puesto que en los zumos y refrescos estaba lleno de mosquitos por el azúcar. La calidad de la comida no es muy buena y tampoco hay variedad. Para un hotel de cuatro estrellas tal y como indica su placa, deja mucho que desear.
Aina, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Fanny, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Lisa Kim Ly, 6-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Lotte, 5-night trip
Verified Hotels.com guest review

6/10 Good

Anne-Louise, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Alojamiento un poco anticuado, bien ubicado. La Comida poca variedad, pero buena. Calidad precio muy caro. El personal comedor y limpieza habitaciones muy amable.
Maria, 2-night family trip
Verified Expedia guest review

6/10 Good

Discreto
L'Hotel è un 4 stelle e i servizi di un 4 stelle ci sono, ma è un 4 stelle rimasto nel 1990 probabilmente, oggi non merita più di 3 stelle secondo me, è un hotel che avrebbe bisogno di un gran rinnovamento, la camera è molto ampia e con 2 stanze, zona salotto con divano e tv e zona letti, ci sono diversi mobili e un Bell armadio, ma a parte il mobilio, divano e il frigo che sono recenti, la tv è vecchia e mal funzionante, i materassi sfondati, climatizzatore limitato, non scende sotto i 27/28 gradi, Wi-Fi in camera non funziona, tutto il bagno andrebbe ristrutturato, piatto doccia e bidet rovinati, la cassaforte non funzionante. Zone comuni senza aria condizionata tranne nella sala colazione al minimo, nella Zona Piscina, le docce hanno i soffioni tappati dal calcare, esce poca acqua, il ponte sorapra è fuori uso, le griglie di plastica a bordo piscina obsolete e si rompono facilmente, ci sono pochi ombrelloni, nella hall la grande vasca con le tartarughe è vuota, senza tartarughe e senza acqua. La sala colazione è ampia ma super affollata e con cibo industriale (brioche, succhi, pane, pancake, sono chiaramente di provenienza industriale economica e non locale) É un hotel che va bene per i nord europei che usano la formula All inclusive senza badare troppo alla qualità, non per noi italiani che amiamo il buon cibo e la qualità dei servizi. E io sono una persona che si adatta molto. Peccato perché le potenzialità per un servizio migliore ci sarebbero tutte.
SILVIA, 7-night trip
Verified Hotels.com guest review

6/10 Good

Drei kakerlaken auf 318. Nur auf der Toilette mittel gute bis schlechtes wlan
David-Paul, 4-night trip with friends
Verified Expedia guest review

6/10 Good

Lydia, 4-night trip
Verified Expedia guest review

8/10 Very good

Fácil aparcamiento sin pagar, cerca de muchos restaurantes y tiendas. Fácil Acesso a pie para dar paseos
Natalia, 5-night trip
Verified Expedia guest review

2/10 Poor

Las fotos no coinciden con lo que es en realidad, la comida pobre no hay mucho para elegir, la climatización no funciona ni en habitaciónes ni en todo el hotel, al comedor comiamos, cenábamos y almorzamos sudando que nos caían las gotas. Un horror..
tofol, 1-night family trip
Verified Expedia guest review