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Matala Bay Hotel

3.0 star property
Bayfront hotel in Faistos with 2 bars/lounges and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Matala Bay Hotel

Seasonal outdoor pool, open 6:00 AM to 11:30 PM, pool umbrellas
Seasonal outdoor pool, open 6:00 AM to 11:30 PM, pool umbrellas
Children’s area
Buffet
Buffet

Reviews

7.8 out of 10

Good

Popular amenities

  • Connecting rooms available
  • 24/7 front desk
  • Bar
  • Laundry facilities
  • Free parking
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and 2 bars/lounges
  • Outdoor pool access
  • Breakfast available
  • Beach umbrellas
  • Beach sunloungers
  • Seasonal outdoor pool
  • Children's pool
  • Pool bar
  • 2 coffee shops/cafes
  • Terrace
For families
  • Free cots/infant beds
  • Children's pool
  • Playground on-site
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Quadruple Room (Family-Open Plan)

In-room safe, individually decorated, individually furnished, desk

Deluxe Quadruple Room (Family-Open Plan)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds

View all photos for Deluxe Triple Room

In-room safe, individually decorated, individually furnished, desk

Deluxe Triple Room

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Double Room Single Use

In-room safe, individually decorated, individually furnished, desk

Standard Double Room Single Use

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Sleeps 1
  • 2 Single Beds OR 1 Double Bed

View all photos for Superior Suite, 2 Bedrooms

In-room safe, individually decorated, individually furnished, desk

Superior Suite, 2 Bedrooms

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Double Room

In-room safe, individually decorated, individually furnished, desk

Standard Double Room

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

Similar properties

Exterior

Matala Bay Apartments

Pool
Kitchen
Laundry facilities
Free parking
8.6 out of 10, Excellent, (22)
Matala Bay Apartments
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About the area

Map
Matala, Faistos, Crete Island, 70200

What's nearby

  • Beach of Matala - 5 min walk
  • Red Beach - 18 min walk
  • Caves of Matala - 1 min drive
  • Komos Beach - 5 min drive
  • Matala Caves - 12 min drive

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 63 min drive

Restaurants

  • ‪Scala - ‬9 min walk
  • ‪King's Coffee - ‬5 min drive
  • ‪Plaka Seafood Restaurant - ‬9 min walk
  • ‪365 ALL DAY Restaurant - ‬4 min walk
  • ‪Zafiria Cafe - ‬5 min walk

About this property

Matala Bay Hotel

Situated on the bay, Matala Bay Hotel is a great choice for a stay in Faistos. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights at this Mediterranean hotel include 2 bars/lounges, a poolside bar and a seasonal outdoor pool.

Languages

English, French, German, Greek

At a glance

DONE

Hotel size

    • 75 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 1:00 PM; check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered on-site self-parking
    • Free secured, uncovered on-site extended parking
    • Free on-site motorhome/coach/lorry parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Hosted evening meals daily for a surcharge
  • 2 bars/lounges
  • 2 coffee shops
  • Restaurant
  • Poolside bar
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Playground

What to do

  • Shopping
  • Beach nearby
  • Access to nearby outdoor pool
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Services

  • 24-hour front desk
  • Concierge services
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Beach sunloungers
  • Beach umbrellas
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • Communal living room
  • Seasonal outdoor pool
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Walkway to water
  • Mediterranean architecture

Room amenities

Be entertained

  • 25-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Furnished balcony
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free international calls

Food and drink

  • Fridge
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 29 February, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 March to 31 October, EUR 3.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 10 for adults and EUR 5 for children
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Hosted evening meal costs EUR 15

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:30 PM
  • The seasonal pool is open from April to October

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards, mobile payments and cash.
Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Property Registration Number 1289344

Also known as

Matala Bay Hotel
Matala Bay Hotel Hotel
Matala Bay Hotel Faistos
Matala Bay Hotel Hotel Faistos

Frequently asked questions

Does Matala Bay Hotel offer free cancellation for a full refund?
Yes, Matala Bay Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Matala Bay Hotel?
Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 11:30 PM.
Are pets allowed at Matala Bay Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Matala Bay Hotel?
Yes, there's free self and extended parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Matala Bay Hotel?
Check-in start time: 1:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Matala Bay Hotel and nearby?
Have fun with nearby activities such as fishing, hiking and horse riding. Additional recreation nearby includes cave exploring and ecotours. Enjoy amenities such as 2 bars, a seasonal outdoor pool and a picnic area. Matala Bay Hotel also has a garden and access to a nearby outdoor pool.
Are there restaurants at or near Matala Bay Hotel?
Yes, there's an on-site restaurant.
Does Matala Bay Hotel have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Matala Bay Hotel like?
Matala Bay Hotel is a short 5-minute walk from Beach of Matala and 18 minutes' walk from Red Beach.

Matala Bay Hotel Reviews

Reviews

7.8

Good

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very good

Overall our stay was good, the rooms were average size, bathroom could be a little bit bigger, pool was clean and nice , breakfast was very nice, except for the coffee which was very light, otherwise a good variety for breakfast,would stay here again
Timothy, 1-night trip
Verified Hotels.com guest review

6/10 Good

Location of the hotel was good and it had a pool which was useful on windy days and unusual for the area. The food at breakfast was very repetitive, however it was nice to have fresh yogurt and honey. At dinner, no soft drinks or water were provided which is the first time we’ve ever encountered this on a half board package. If we wanted water, we had to buy a 500 ml bottled water for 1€ which was 25 cents in local stores. The room was a nice and beds were made everyday, although linen and towels could have been changed more often. Not all staff were friendly and made us feel uncomfortable at times.
Liliana, 11-night family trip
Verified Expedia guest review

8/10 Very good

Great stay in Matala
The room was basic and a little dated, although the bathroom had been upgraded and was very nice. I was disappointed there was no tea/coffee making facilities in the room. Pool and restaurant were both lovely. Breakfast choices were excellent and varied. All in all a great stay.
Nicola, 2-night trip
Verified Hotels.com guest review

6/10 Good

Pool is good, rooms are clean, it's a bit dated and showing it's age, some repairs are needed, shower tap fell off, airco rattles, bannisters are badly fixed, broken tiles. Some staff are sometimes very rude.
Elizabeth, 8-night romance trip
Verified Expedia guest review

8/10 Very good

Nice pool, good position. Good breakfast. However, the room is very small and the airconditioning was stinking. All in all good value.
Alessia, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent hotel close to the beach.
The hotel is close to the beach. The hotel has own parking area. There is an elevator in the hotel. The rooms were clean, the staff was very nice. The breakfast and the dinner was tasty. This hotel was good choice for us. I recommend it for visiting Matala.
Orsolya, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice bright & very handy hotel
Very clean & bright hotel only 7 minutes walk away from Matala beach. Helpful staff, nice pool & great Cretan entertainment on the Saturday night made this a very pleasant 2 night stay. Breakfast was provided too
Tim, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel and staff. Nice pool. Good breakfast buffet. Walkable to the beach and everything. I would stay here again.
2-night trip
Verified Expedia guest review

10/10 Exceptional

Richard, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Yannick, 2-night trip
Verified Hotels.com guest review

6/10 Good

Was charged on my card even before I checked in, resulting in me incurring unnecessary charges. Very Simple room, without water provided. For a short walk to matala Bay as the only benefit.
Eileen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stephen, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Very good Great breakfast Nice pool with bar
Alan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Matala
Nice enough hotel. A bit worn down but served its purpose gallantly. Nice and friendly staff and a really good breakfast buffet. I can recommend a stay.
Karl, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Does anyone work here?
Didn't see anyone at the front counter our whole stay. Only saw one person in the night but he said he was a friend of the owner. They left the keys to the room on the counter. Hotel felt unattended but overall the rooms were nice and everything worked out. Washroom smelt like seweage from the drain had to cover it with the garbage can.
1-night romance trip
Verified Hotels.com guest review

6/10 Good

Easy walk to beach
They let us book in early 10.30 am,it is out of season! Got to our room and could hear other people talking in the rooms both sides !,toilet flushing etc. The hotel is a German holiday company destination,not as we have any problems with that. The shower is very small with a curtain that sticks to you !. I always like to book breakfast with my stay and I noticed I could not see this on my booking with Expedia . As this is my first booking with Expedia and I constantly kept pressing ( breakfast) it wasn't registered on my booking. So in the morning I went to reception and the manager says yes you have breakfast,proceed downstairs,excellent we thought,and a reasonable breakfast was had ! We even paid for a extra night and on leaving the manager informs us we owe the hotel a cheap price for the breakfasts. Not so cheap.
kevin, 2-night trip
Verified Expedia guest review

8/10 Very good

Good location, away from the noise at night
Overall the hotel was good value for money. Staff are friendly. Did feel the the pool maintenace could be a bit better. Broken steps on the way to the pool. We enjoyed our stay there but it does fall a bit short of a recommendation from us.
Paul, 14-night trip
Verified Expedia guest review

8/10 Very good

Good value hotel 2 minutes from Matala Beach.
Great value hotel very close to Matala Beach. Good breakfast and very helpful staff.
Verified Expedia guest review

8/10 Very good

Good Hotel But.......
It was clear from previous reviews that the majority of the clientele were European. Unfortunately this meant that a number of the, surprisingly, younger staff appeared to have difficulty when it came to either speaking or understanding English. Whilst this in no way detracted from our overall holiday it was irritating when trying to order drinks or snacks from the bar, especially as they appeared to be fluent in German, French and Polish. Beautiful town with wonderful sunsets.
Verified Expedia guest review

8/10 Very good

2 nights in matala in this hotel. Nice swimming pool. Large balcony on family room on top floor.
Maryse, 2-night family trip
Verified Expedia guest review

2/10 Poor

Ça
Jerome, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Très bon séjour
Guillaume, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Uwe, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Parfait pour nous
2 nuits en transit sur notre circuit de 10 jours, excellent accueil, parking facile, piscine agréable et des buffets variés et excellents. On recommande
Jean-marc, 2-night trip
Verified Hotels.com guest review