The pictures were nothing like the room i had booked- basment room, no light from outside, couldnt close any windows to block out the noise, no sleep due to the noise from the streets..
There was water all over the floor due to a toilet in the room next to me, i was told to just clean it up myself, instead of someone coming to fix the problem..
I had asked for a transfer for 11am the next morning, was asked to contact them in the morning about it, so i contacted them at 8am, and my response was, Sorry its too late to organise a transfer..
Horrible place to stay, horrible person i dealt with..