Service and location were good, but hotel is very rundown and in desperate need of refurbishment. Leaky taps, doors and safe which don’t lock (admittedly they were repaired straight away), carpeting needs stripping and replacing, awful stuffy smell every time we came back into the room. Access to the larger pool area was all too hard, as it’s not part of Swissotel so we had to provide personal details and own towels, plus no wifi in that part. Disappointing but served it’s purpose by being close to Dubai Mall.
Nicole
Nicole (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月22日
Fantastic Stay
The location was ideal for everything we wanted to do, and the hotel was amazing.
DILANTHA
DILANTHA (7 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月19日
A lovely hotel
A lovely hotel well situated. The hotel staff were very helpful and friendly. The rooms are large and functional. We had an apartment which was beginning to look a little tired and needed redecorating but it was still in good condition. We would stay there again.
Nigel
Nigel (15 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月17日
Almost everything was good, except the currency exchange rate at the front desk, It was very bad. So if you want to pay them , the best way is to pay the local currency, even if use the credit card, the rate is still better than them.
Jenny
Jenny (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年12月16日
En goed gelegen groot hotel/appartementen complex. Het ligt tegenover de Dubai mall. Het complex is wel verouderd en dat zie je overal terug. In de kamers maar ook de zwembaden. Renovatie is noodzakelijk. Personeel zeer vriendelijk en behulpzaam en ontbijt uitgebreid en goed.
Johan
Johan (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年12月15日
Alberto
Alberto (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月15日
Mariko
Mariko (4 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年12月13日
Bad Experience
We stayed at two different apartments and its is old and needs care.. cold shower, the air con temp controal didn't work, cold showers and the list goes on...
Andre
Andre (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月13日
Dubai stopover 8-13th Dec
Loved staying here. We took 2 bedroom apartment and it was very spacious. Bathrooms and toilets were spotless. Located right next to Dubai mall it was just 10 mins walk. The staff were very friendly and helpful. The property has 2 big swimming pools that my kids enjoyed a lot.