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H10 Costa Adeje Palace

4.0 star property
Beachfront resort with free water park, near Fañabé Beach

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Photo gallery for H10 Costa Adeje Palace

Exterior
1 bedroom, desk, free rollaway beds, free WiFi
Exterior
Lobby
On the beach, black sand, beach towels
On the sun-kissed coast of Tenerife, H10 Costa Adeje Palace is an upscale eco-certified resort that offers a refreshing getaway. Relax by one of the 5 outdoor pools, indulge in rejuvenating spa treatments, or unwind with yoga classes at the health club. With shopping on site and a poolside bar nearby, this resort has something for everyone; previous guests praised its overall condition.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Spa
  • Non-smoking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 4 restaurants and 5 bars/lounges
  • Full-service spa
  • 8 outdoor pools and indoor pool
  • 2 hot tubs
  • Free water park
  • Rooftop terrace
  • Breakfast available
  • Health club
  • Sauna
  • Steam room

Feel at home (6)

  • Rollaway/extra beds available (surcharge)
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is HK$1,782
HK$1,907 total
includes taxes & fees
27 Aug - 28 Aug

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Superior Double Room (3 Adults)

View from room

Superior Double Room (3 Adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Rainfall showerhead
  • 34 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room (2 Adults)

View from room

Superior Double Room (2 Adults)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Rainfall showerhead
  • 34 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite (2 Adults and 1 Child)

1 bedroom, desk, free rollaway beds, free WiFi

Junior Suite (2 Adults and 1 Child)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Bathrobes
  • 50 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room (2 Adults + 1 Child)

View from room

Superior Double Room (2 Adults + 1 Child)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Rainfall showerhead
  • 34 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room Single Use

View from room

Superior Double Room Single Use

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Rainfall showerhead
  • 34 sq m
  • Partial sea view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room (2 Adults)

1 bedroom, desk, free rollaway beds, free WiFi

Family Room (2 Adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Rainfall showerhead
  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room (3 Adults)

View from room

Standard Double Room (3 Adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
  • 34 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room (2 Adults and 1 Child)

View from room

Standard Double Room (2 Adults and 1 Child)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
  • 34 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Privilege (3 Adults)

View from room

Privilege (3 Adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Separate bedroom
Bathrobes
Rainfall showerhead
Hairdryer
  • 34 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room Single Use

View from room

Standard Double Room Single Use

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
  • 34 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Privilege (2 Adults and 1 Kid)

View from room

Privilege (2 Adults and 1 Kid)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Separate bedroom
Bathrobes
Rainfall showerhead
Hairdryer
  • 34 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Privilege (2 Adults)

View from room

Privilege (2 Adults)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Separate bedroom
Bathrobes
Rainfall showerhead
Hairdryer
  • 34 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite (3 Adults)

1 bedroom, desk, free rollaway beds, free WiFi

Junior Suite (3 Adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Bathrobes
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite (2 Adults and 2 Kids)

1 bedroom, desk, free rollaway beds, free WiFi

Junior Suite (2 Adults and 2 Kids)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Bathrobes
  • 50 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room (2 Adults)

View from room

Standard Double Room (2 Adults)

7.2 out of 10
Good
(5 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
  • 34 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room, Partial Sea View (2 Adults and 1 Children)

View from room

Standard Double Room, Partial Sea View (2 Adults and 1 Children)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
  • 34 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite (2 Adults)

1 bedroom, desk, free rollaway beds, free WiFi

Junior Suite (2 Adults)

7.0 out of 10
Good
(2 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Bathrobes
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room (3 Adults)

1 bedroom, desk, free rollaway beds, free WiFi

Family Room (3 Adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Rainfall showerhead
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room, Partial Sea View (2 Adults)

View from room

Standard Double Room, Partial Sea View (2 Adults)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
  • 34 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room (2 Adults and 2 Kids)

1 bedroom, desk, free rollaway beds, free WiFi

Family Room (2 Adults and 2 Kids)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Rainfall showerhead
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room (2 Adults and 1 Children)

1 bedroom, desk, free rollaway beds, free WiFi

Family Room (2 Adults and 1 Children)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Rainfall showerhead
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room, Partial Sea View (3 Adults)

View from room

Standard Double Room, Partial Sea View (3 Adults)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
  • 234 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room Single Use, Partial Sea View

View from room

Standard Double Room Single Use, Partial Sea View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
  • 34 sq m
  • Partial sea view
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

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About the area

Map
Playa La Enramada, La Caleta, Adeje, Tenerife, 38679

What's nearby

  • El Duque Beach - 5 min walk - 0.5 km
  • Plaza del Duque Shopping Center - 15 min walk - 1.3 km
  • Fañabé Beach - 17 min walk - 1.5 km
  • Siam Park - 7 min drive - 5.3 km
  • Puerto Colon Marina - 7 min drive - 4.5 km

Getting around

  • Tenerife (TFS-Tenerife South) - 22 min drive
  • La Gomera (GMZ) - 120 min drive

Restaurants

  • ‪Yum Yum - ‬4 min drive
  • ‪Restaurante Celso - ‬11 min walk
  • ‪Boulevard - ‬4 min drive
  • ‪Coqueluche beach bar - ‬4 min walk
  • ‪Hall Bar Iberostar Selection Anthelia - ‬5 min drive

About this property

H10 Costa Adeje Palace

H10 Costa Adeje Palace is a great choice for your beach stay in Adeje, putting you near activities such as scuba-diving, snorkelling and surfing/body boarding. There's plenty of fun with the 8 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in massages, body wraps and facials. El Jable, one of 4 restaurants, serves breakfast, lunch and dinner. Other highlights at this eco-friendly resort include 5 bars/lounges, an indoor pool and a rooftop terrace. Fellow travellers say good things about the overall property condition.

All-inclusive

All-inclusive room rates at H10 Costa Adeje Palace are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Languages

Dutch, English, French, German, Italian, Polish, Russian, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 467 units
    • Arranged over 7 floors

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (9 years old and younger) are not allowed
    • No cots (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Covered on-site self-parking (EUR 5 per night)
    • Free off-site parking within 328 ft
    • Street parking available

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

What to do

  • On the beach
  • Fitness classes
  • Yoga classes
  • Shopping
  • Pool table
  • Bike tour information
  • Beach access
  • Golfing nearby
  • Parasailing nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • 5 meeting rooms
  • Conference space (5834 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Bike shop
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Health club
  • 8 outdoor pools
  • An indoor pool
  • Free water park
  • Arcade/games room
  • Full-service spa
  • 2 hot tubs
  • Sauna
  • Steam room
  • At least 80% of food locally sourced
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 79
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 120
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Magnifying mirror
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site
ROOM

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning

Sleep well

  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (surcharge)
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials, body wraps and body treatments. The spa is equipped with Turkish bath/hammam.

Dining

El Jable – This buffet restaurant serves breakfast, lunch and dinner.
La Choza – This bar is located by the pool. Open daily.
La Tosca (Pago extra) – This theme restaurant only serves dinner. Reservations are required. Open daily.
Adeje Piano Bar – On-site piano bar. Open daily.
Sakura Teppanyaki – On-site theme restaurant. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 5 per person
  • Safes in guest rooms can be used for EUR 3.50 per day

Parking

  • Covered self-parking costs EUR 5 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property uses solar energy, plus a grey water recycling system.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Property Registration Number H-38-4-0000325

Also known as

H10 Costa Adeje Palace Hotel
H10 Costa Palace Hotel
H10 Costa Adeje Palace
H10 Costa Palace
H10 Costa Adeje Palace Tenerife
h10 Costa Adeje Palace Hotel Costa Adeje
H10 Costa Adeje Palace Resort
H10 Costa Palace Resort
H10 Costa Adeje Palace Tenerife
H10 Costa Adeje Palace Adeje
H10 Costa Adeje Palace Resort
H10 Costa Adeje Palace Resort Adeje
HELP_OUTLINE

Frequently asked questions

Does H10 Costa Adeje Palace offer free cancellation for a full refund?

Yes, H10 Costa Adeje Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at H10 Costa Adeje Palace?

Yes, there are 8 outdoor pools and an indoor pool.

Are pets allowed at H10 Costa Adeje Palace?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at H10 Costa Adeje Palace?

Yes. Self-parking costs EUR 5 per night.

What are the check-in and check-out times at H10 Costa Adeje Palace?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing is available.

What is there to do at H10 Costa Adeje Palace and nearby?

Have fun with activities such as parasailing, scuba-diving and body boarding, and practise your swing at the nearby golf course. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. H10 Costa Adeje Palace also has 8 outdoor pools, 5 bars and a sauna, as well as a steam room, an arcade and a garden.

Are there restaurants at or near H10 Costa Adeje Palace?

Yes, there are 4 on-site restaurants, featuring poolside dining.

Does H10 Costa Adeje Palace have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around H10 Costa Adeje Palace like?

H10 Costa Adeje Palace is on Playa de la Enramada in Costa Adeje, a short 17-minute walk from Tenerife Top Training and 6 minutes' walk from El Duque Beach.

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H10 Costa Adeje Palace Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Food
Service staff
Room
Balcony
Pool
Bed
Breakfast
View

What guests liked

  • The property features multiple pools, including ones suitable for toddlers and deeper pools for relaxation, with plenty of sun beds available. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

The hotel, was very spacious, welcoming and clean. Staff were very pleasant and helpful. Pool area was spacious and clean, couldn't fault the place. Great for families. My kids a older now and found plenty to do while on site and in the surrounding areas.
Lindsey Jane, 7-night trip

8/10 Good

Room was pleasant but not spotless. Grounds are lovely and food and drink reasonably priced. Good quality large and varied buffet breakfast.
Pearl, 4-night trip

8/10 Good

Privilege is a must. Sky bar is exceptional and overall additional amenities are worth additional cost.
Colin, 7-night trip

10/10 Excellent

The staff offered an excellent customer services
Rodrigo Lima, 3-night trip

10/10 Excellent

.
Jean-Christophe, 8-night trip

10/10 Excellent

Lovely maintained gardens around the hotel and scenery next to the beach in general - great sea views from the Privilege room. Nice dining (buffet) area outdoor and indoors (El Jable restaurant). The pools were great. Very happy with our stay (1 week).
Christophe, 6-night trip

10/10 Excellent

Very nice, definitely recommend!
Shannon, 3-night trip

8/10 Good

Amazing hotel everything was perfect apart from the food options, wouldn’t recommend if you hate fish, aswell as breakfast isn’t the best variety it’s the same thing every day.
10-night trip

10/10 Excellent

Great hotel and would recommend

Hotel is really nice, the beds extremely comfortable. Plenty of options for breakfast, lunch a bit repetitive but still nice. Only negatives are the aircon in the room was not good at all and the sun loungers are uncomfortable as they are just metal with no cushion (unless you have upgraded to the privilege package) Overall a great hotel for a great price.
Lisette, 3-night trip

10/10 Excellent

From the time we arrived the staff was amazing the hotel absolutely beautiful spotless clean so much to do amazing swimming pools enough sunbeds for all staying there restaurants and food beautiful just so happy with it and we definitely be back there again.
Patricia, 8-night trip

8/10 Good

Nice hotel

When we arrived we were really impressed with Lobby and pool area - it’s a beautiful hotel. Check in had quite a big Q - not sure why they haven’t introduced on line check in as that would have made the process quicker. Rooms are a little dated but very clean with plenty of storage. No water in the room and we didn’t see any water filling stations - which is disappointing for what we paid. There’s loads of sun loungers and a lovely heated pool - we had to pay a deposit of 40 euro for pool towels which I think is a bit much I’m sure guests staying in this hotel are not looking to steal the towels - haven’t experienced this in similar hotels elsewhere. We were half board - food was ok - breakfast was best but we never tried dinner. Overall the location is great - the staff are lovely and the pool areas are really nice!
Aoife, 3-night trip

10/10 Excellent

We treated ourselves to a night here while visiting my mum who lives more inland. I remembered how kind and friendly the staff were the previous year when we had a day pass, and they were kind again this year. Our standard room was gorgeous with a huge balcony that the older kids loved. Beautiful grounds, but only one warmer pool..nice chilled out vibe. Felt classy and no queuing for anything, food and drinks of good standard.
Nicola, 1-night trip

6/10 Okay

The hotel and grounds are beautiful. My first room was exceedingly average - aging decor, smell of ?old cigarettes lingering, some mould in shower. I reported in the morning that there was an issue with the shower water going hot and cold, reception staff were really helpful in upgrading my room which was much better. However, there were ongoing issues with shower also in new room not being very hot - I must have made seven phone calls in total to reception.
Rebecca, 3-night trip

8/10 Good

A fast and good check in and out. The quality of dinner is somewhat deficient and needs improvement.
Vladimir, 2-night trip

8/10 Good

H10 Stay

Stay was good overall. Had some small issues at check in but they were sorted. Great hotel for family and chill out holidays. Room cleaned every day, great staff. Interior updating going on presently.
Pat, 14-night trip

6/10 Okay

keep fit or die

far too many steps, hardly any convenient lifts not good for disabled food varied and very good not good value for money
Linda, 1-night trip

4/10 Poor

The rooms are incredibly dated, poor standard of finish, carpets worn etc - very different to the nice lounge. For the money, very poor value.
Anthony, 1-night trip

6/10 Okay

Disappointing

My friend and I went to Tenerife for his birthday. I booked a 'family room' and requested in advance that there should be 2 beds. We were disappointed to find only one double bed and a sofabed. We paid around 850 euros for 3 nights, which had to be paid at check-in before we saw the room. We requested that the hotel add a second bed on the first day, but nothing happened. We asked again on the second day and were told something would be done. We were under the impression a single bed would be added. We were disappointed again to find they had only made up the sofabed. For what we paid, this was a very poor level of service. The room we were allocated was not very nice. It had zero view, blocked by overgrown vegetation. The room was in need of modernisation. For example, electric sockets were old and loose and there were no USB points. The food was very average and not up to the standards of other H10s I've visited in the past. I would not recommend this hotel, there are others that are far better and that take customer service seriously.
Colin, 3-night trip

10/10 Excellent

Jaspreet Singh, 3-night trip

8/10 Good

Daniel Markus, 8-night trip

8/10 Good

Adelheid, 7-night trip

4/10 Poor

Mediocre/ no se corresponde con el precio pagado

Hotel mediocre, mala calidad de la comida, mas tipica de un hotelucho de tres estrellas
JUAN ANTONIO, 2-night trip

10/10 Excellent

Nigel, 4-night trip

8/10 Good

Diana, 19-night trip

10/10 Excellent

Bîen mais parle peu en Francais
Bernadette, 14-night trip