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Hotel Imperial Laguna Faranda

3.0 star property
Lakefront hotel with outdoor pool, near Cancun Convention Center

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Photo gallery for Hotel Imperial Laguna Faranda

Outdoor pool, open 8:00 AM to 8:30 PM, pool loungers
Exterior
Front of property
In-room safe, individually furnished, desk, blackout curtains
Lake
Escape to Hotel Imperial Laguna Faranda, where the vibrant spirit of Cancun meets French flair. Tee off on the 9-hole golf course, unwind at the outdoor pool with sun loungers, or indulge in fine dining at La Palapa Belga restaurant. With car rentals and free WiFi available on site.

Reviews

6.2 out of 10
Good

Popular amenities

  • Airport transfer
  • Pool
  • Free breakfast
  • 24/7 front desk
  • Air conditioning
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants
  • Outdoor pool
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Car hire on-site
  • Front desk safe
  • Multilingual staff

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds available (surcharge)
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

In-room safe, individually furnished, desk, blackout curtains

Standard Room

Highlights

Balcony
Individually furnished
Air conditioning
Free rollaway/extra beds
TV
Blackout curtains
Private bathroom
Hairdryer
  • 37 sq m
  • Golf view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Classic Room, Balcony, Lagoon View

In-room safe, individually furnished, desk, blackout curtains

Classic Room, Balcony, Lagoon View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Kitchenette
Fridge
TV
  • 40 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Quadruple Room Standard

In-room safe, individually furnished, desk, blackout curtains

Quadruple Room Standard

  • 20 sq m
  • Sleeps 4

View all photos for Quadruple Room Superior

In-room safe, individually furnished, desk, blackout curtains

Quadruple Room Superior

  • 45 sq m
  • Sleeps 4

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About the area

Map
Calle Quetzal No.11, Km 7.5, Cancun, QROO, 77500

What's nearby

  • Cancun Convention Center - 17 min walk - 1.5 km
  • Tortuga Beach - 19 min walk - 1.6 km
  • Playa Tortugas - 6 min drive - 4.9 km
  • La Isla Shopping Mall - 8 min drive - 5.0 km
  • Cancun Interactive Aquarium - 8 min drive - 5.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 25 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Club InterContinental - ‬6 min walk
  • Taqueria Los Chachalacos
  • ‪The Surfin Burrito - ‬5 min drive
  • ‪Los de Pescado - ‬3 min walk
  • ‪La Palapa - ‬14 min walk

About this property

Hotel Imperial Laguna Faranda

At Hotel Imperial Laguna Faranda, you'll be a short five-minute drive from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Cancun Convention Center. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at La Palapa Belga, which serves French cuisine and is open for dinner. Other highlights include a terrace and a garden.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 62 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Street parking available
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–11:00 AM
  • Restaurant

Travelling with children

  • Children stay for free (see details)

What to do

  • Beach nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Skydiving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • 4 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • Adjacent to a golf course
  • An outdoor pool
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Handrails in stairwells
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

La Palapa Belga – This poolside fine-dining restaurant specialises in French cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 4.27 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:30 PM

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Celuisma Imperial Laguna Hotel Cancun
Beach House Imperial Laguna Faranda Hotels Hotel Cancun
Celuisma Imperial Laguna Cancun
Celuisma Imperial Laguna
Celuisma Imperial Laguna Cancun Hotel Cancun
Imperial Laguna Cancun
Hotel Imperial Laguna
Beach House Imperial Laguna Faranda Hotels Hotel
Beach House Imperial Laguna Faranda Hotels Cancun
Beach House Imperial Laguna Faranda Hotels
Imperial Laguna Faranda Cancun
Hotel Imperial Laguna by Faranda
Hotel Imperial Laguna Faranda Hotel
Hotel Imperial Laguna Faranda Cancun
Hotel Imperial Laguna Faranda Hotel Cancun

Frequently asked questions

Does Hotel Imperial Laguna Faranda offer free cancellation for a full refund?

Yes, Hotel Imperial Laguna Faranda does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Imperial Laguna Faranda?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:30 PM.

Are pets allowed at Hotel Imperial Laguna Faranda?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Imperial Laguna Faranda?

Yes, there's free self parking. Parking spaces may be limited.

Is an airport shuttle service offered by Hotel Imperial Laguna Faranda?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hotel Imperial Laguna Faranda?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon.

Is there an on-site casino at Hotel Imperial Laguna Faranda?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (10-min drive) and Dubai Palace Casino (12-min drive) are both nearby.

What is there to do at Hotel Imperial Laguna Faranda and nearby?

Have fun with activities such as kayaking, parasailing and scuba-diving, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.

Are there restaurants at or near Hotel Imperial Laguna Faranda?

Yes, La Palapa Belga offers al fresco dining and French cuisine.

Does Hotel Imperial Laguna Faranda have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Imperial Laguna Faranda like?

Hotel Imperial Laguna Faranda is located on the waterfront in Zona Hotelera, a short 7-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 18 minutes' walk from Cancun Convention Center.

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Hotel Imperial Laguna Faranda Reviews

Reviews

6.2

Good

6.2/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Shower
View
Value
Bed

Reviews

10/10 Excellent

.
Gabriela Itzel, 4-night trip

10/10 Excellent

Close to the beach
Alexander Anthony, 8-night trip

10/10 Excellent

I enjoyed my stay would stay there again .
Rommane, 7-night trip

8/10 Good

FULL

2/10 Terrible

Not even a soap, you easily hear people talking, from other rooms super messy, beds are small, I could smell someone was smoking, not a shampoo, the washrrom was dirty, I would never stay here even for free.
Shahram, 1-night trip

6/10 Okay

It’s cheap but you pay for what you get. In the bathroom there was a leak underneath the faucet. There were cracks on the walls. I had also paid for a balcony thinking I was going to have a great view and I got a first floor room to view to nothing. You also have to pay taxes when you check in. The cleaning is not that good either. It could’ve been better.
Raul, 4-night trip

10/10 Excellent

Older but well kept property with a nice pool, dock, and nice views. The staff is 1st class. I got the service you would expect in expensive hotels.
gary, 4-night trip

4/10 Poor

The plumbing on the property was terrible. We were told not to put toliet tissue in toliet because it would get clogged. The mattress was soiled with some nasty unknown substance. The staff was nice and very helpful with information about activities to do in Cancun. No phones in the rooms for the guests to use. The bed didn't have fitted sheets put on the mattresses just regular sheets and no spreads to keep you warm. The breakfast wasn't real breakfast just cereal, milk and orange juice.
Wanda, 8-night trip

4/10 Poor

No hot water, no cup or glass to drink water in the room. Other breakfast is a scam. Bath condition very poor..
Jorge Enrique, 1-night trip

6/10 Okay

ROOM W AS NOT CLEAN
Inja, 2-night trip

10/10 Excellent

I like the zone is very accessible to the center of Cancun very quiet & safe I like the fact they provide bottle waters & refills water
Rosa, 6-night trip

6/10 Okay

Ok
iran, 2-night trip

2/10 Terrible

A small step above a hostel

The location was not as described . Beds were twins, not king size as stated. There there 4 of us in a room and we only had 2 towels. To get more it was a fight with the front desk it was a fight.
ST, 2-night trip

8/10 Good

Good for the money!
2-night trip

2/10 Terrible

Property needs urgently refurbishment/renovarion and our room had a leak above one of the beds, the bathroom light did not go on. It has potential good neighborhood and nice staff. They made our emotional support dog feel very welcomed.
LILIANA LEON, 1-night trip

8/10 Good

Great location, no expensive. No hot water, but not needed. Use the bus not need rental car
Jose M, 4-night trip

4/10 Poor

I only stayed there because it was close to the nightclubs. It’s in terrible condition sink was broken, bedsheets stained, hard beds, horrible smell.
Deborah A, 5-night trip

8/10 Good

As we had gotten there a few hours early for our check in the friendly staff let us park our car so we could walk and get something to eat before checking in. Place was clean enough and in a nice enough location to get to food and other things to do. Wish we had time to go use the pool as it looked nice and refreshing.
Martin, 2-night trip

8/10 Good

Ndnf
Maria Isela, 1-night trip

2/10 Terrible

How’s my refund???
Kam Yee, 3-night trip

2/10 Terrible

The staff is very rude. They wanted to charge me to let a friend in my room 55 dollars just to hang out. Even though the room was for 4 people.. they said it had to be added on the reservation. If you meet someone and you want to brig then to your room better forget it. The stuff were super rude. I will never stay there again

2/10 Terrible

We were given the wrong rooms and the rooms had toilets that were not functioning & air conditioning was broken. The staff member at the time denied that he gave us the wrong room & refused any refund.
Arshvir, 4-night trip

2/10 Terrible

Do not get room 101, it is the worst, first the lights were not working, then when I got to shower the shower wasn’t working, the bed has bed bugs, so slept on the lobby couch
Candy, 1-night trip

8/10 Good

some rooms are newly renovated, some are not. My rating is for the renovated only.
Hannah, 14-night trip

2/10 Terrible

No hot water room was leaking and fungus
luis, 2-night trip