200 Meters NW of the dam of Arenal Lake, Fortuna de San Carlos, La Fortuna, Alajuela, 21007
What's nearby
Wellness Park Costa Rica - 5 min drive
Mistico Arenal Hanging Bridges Park - 5 min drive
Tabacon Hot Springs - 8 min drive
Arenal Volcano - 11 min drive
Los Lagos Hot Springs - 13 min drive
Getting around
La Fortuna (FON-Arenal) - 23 min drive
San José (SJO-Juan Santamaría Intl.) - 143 min drive
Airport shuttle (surcharge)
Restaurants
Virgita Ristorante - 15 min drive
Ginger Sushi - 19 min drive
La Saca Restaurant - 17 min drive
Agua Ardiente Pool Bar - 7 min drive
Restaurante Ti-Cain - 15 min drive
About this property
Hotel Arenal Lodge
When you stay at Hotel Arenal Lodge, you'll be within a 15-minute walk of Lake Arenal and Arenal Volcano National Park. Guests can visit the spa to indulge in massages, facials or body scrubs, and international cuisine is served at La Fortuna, which is open for breakfast, lunch and dinner. Other highlights include 2 hot tubs, an outdoor pool and a bar/lounge. Fellow travellers say good things about the helpful staff and overall property condition.
Languages
English, Spanish
At a glance
Hotel size
50 rooms
Arranged over 1 level
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Minimum check-in age – 18
Check-out time is 11:30 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 10 PM
Front desk staffed during limited hours
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 3 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Supervised childcare*
Pets
Pets allowed (dogs and cats only, 2 total, up to 20 kg per pet)*
Specific rooms only*
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free off-site parking nearby
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Free local cuisine breakfast each morning 6:30 AM–10 AM
Restaurant
Bar/lounge
Room service
Water dispenser
Travelling with children
Children stay for free (see details)
Playground
Supervised childcare (surcharge)
Children's menu
What to do
Ecotours
Hiking/biking trails
Pool table
Horse riding nearby
Boat tours nearby
Hot springs nearby
Working away
Computer station
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Pool loungers
Pool umbrellas
Facilities
3 buildings/towers
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fireplace in reception
Fitness centre
An outdoor pool
Arcade/games room
Full-service spa
2 hot tubs
Massage/treatment rooms
Steam room
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
100% renewable energy
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Water dispenser
Reusable cups only
Reusable tableware only
Accessibility
Wheelchair-accessible
Room amenities
Be entertained
24-inch TV
Satellite TV channels
Home comfort
Ceiling fan
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Free local calls
More
Daily housekeeping
In-room safe (laptop compatible)
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Special features
Spa
The on-site spa has massage/treatment rooms. Services include facials, body scrubs and body treatments.
Dining
La Fortuna – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 180 per vehicle (one way)
Children & extra beds
Supervised childcare is available for an extra charge
Pets
Pets are allowed for an extra charge of USD 25 per pet, per day
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Arenal Lodge
Hotel Arenal Lodge Hotel
Hotel Arenal Lodge La Fortuna
Hotel Arenal Lodge Hotel La Fortuna
Frequently asked questions
Does Hotel Arenal Lodge offer free cancellation for a full refund?
Yes, Hotel Arenal Lodge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Arenal Lodge?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Arenal Lodge?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 20 kg per pet. There's a charge of USD 25 per pet, per day.
Is parking offered on site at Hotel Arenal Lodge?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel Arenal Lodge?
Yes, an airport shuttle is available. The charge is USD 180 per vehicle one way.
What are the check-in and check-out times at Hotel Arenal Lodge?
Check-in start time: 2:00 PM; check-in end time: 8:00 PM. Check-out time is 11:30 AM.
What is there to do at Hotel Arenal Lodge and nearby?
Have fun during the warmer months with activities such as hiking. Additional recreation on-site includes ecotours. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Hotel Arenal Lodge also has an outdoor pool, a steam room and spa services, as well as an arcade, a picnic area and a garden.
Are there restaurants at or near Hotel Arenal Lodge?
Yes, La Fortuna offers international cuisine and garden views.
What's the area around Hotel Arenal Lodge like?
Hotel Arenal Lodge is a short 13-minute walk from Arenal Volcano National Park and 5 minutes' walk from Lake Arenal.
Hotel Arenal Lodge Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.0/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
8 September 2024
EXTREMELY UNDERRATED SPOT!!! soooo beautiful! the only thing is specific rooms are farther away from the main lounge area or pool/hot tub spots. apart from that, hidden gem!
Hammad
Hammad, 4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
21 August 2024
Perfect
Perfect location, amazing room, amazing staff
eyal
eyal, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 August 2024
This hotel was definitely one of the highlights of our trip to Costa Rica. The staff were incredibly nice and would check up with us whenever we ran into them. They were extremely accommodating to our needs and also helped us plan different activities. Overall amazing stay but just keep in mind that walking up the road to the hotel is intense and you should probably have some sort of transportation going up!
Noyal
Noyal, 7-night trip with friends
Verified Expedia guest review
10/10 Exceptional
10 August 2024
Cathy
Cathy, 3-night trip
Verified Expedia guest review
10/10 Exceptional
7 August 2024
Sheikh
Sheikh, 2-night trip
Verified Expedia guest review
8/10 Very good
4 August 2024
Beautiful property with Lake and Volcano views (weather permitting ;) and restaurant (many selections), pool, hot tubs and trails, gym, lobby (with garden and games). Up/down a winding road, we rarely drove after dark. Helpful front desk, especially the gentleman with (grey?) glasses, who connected our young family with a lovely zipline and hot springs experience. Would stay again! Possibly closer to amenities in rainy season.
Elizabeth
Elizabeth, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
1 August 2024
"Aerenal Lodge is a true gem! Surrounded by breathtaking natural beauty, it's a paradise on earth. The lush greenery, serene atmosphere, and warm hospitality make it a standout destination. So far, it's been my best stay among all my vacations - a perfect blend of relaxation and rejuvenation. The attention to detail, comfort, and amenities are top-notch. I feel grateful to have experienced this little slice of heaven. If you're looking for a tranquil retreat, look no further than Aerenal Lodge - it's a nature lover's dream come true!
Sdeepthi
Sdeepthi, 3-night family trip
Verified Expedia guest review
8/10 Very good
27 July 2024
Property sits in a very quiet area. Away from the city. I enjoyed the stay even though we had a few hiccups with the AC leaking. It caused the floor to have lots of water I almost slipped. Told front desk and response was “make sure the doors and windows are closed while AC is on and don’t put at a low temperature.” Okay.
Claudia
Claudia, 2-night romance trip
Verified CheapTickets guest review
8/10 Very good
24 July 2024
The staff was amazing and the property was beautiful, albeit aged. Be aware of a long (1 mile) twisty ascent on a mostly paved road to the lodge.
John
John, 3-night family trip
Verified Expedia guest review
8/10 Very good
23 July 2024
Property was safe, relaxing and quiet and had a new view to the volcano.
Ashlery
Ashlery, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
21 July 2024
Yurena
Yurena, 5-night trip
Verified Expedia guest review
10/10 Exceptional
17 July 2024
This lodge is a resort. Beautiful views of Arenal Volcano. Restaurant available all day. The food is delicious and the prices are very reasonable.
Cheryl
Cheryl, 2-night trip
Verified Expedia guest review
10/10 Exceptional
11 July 2024
View was amazing
Denae
Denae, 3-night family trip
Verified Expedia guest review
2/10 Poor
4 July 2024
faran
faran, 2-night trip
Verified Hotels.com guest review
6/10 Good
4 July 2024
The room door did not close from the inside, you had to use the key to close the door; the bathroom door did not close. The view was amazing!!
MARINO
MARINO, 2-night family trip
Verified Expedia guest review
8/10 Very good
26 June 2024
Nice area , beautiful views, restaurant five stars, stuff was very helpful, our room, had bugs and little dirty, there was a leaking in the room
alex
alex, 1-night trip
Verified Expedia guest review
10/10 Exceptional
17 June 2024
A must see!
The hotel was amazing along with the staff. The grounds and views were beautiful! An authentic beautiful place. The view from our junior suite was the best I’ve seen in Costa Rica. And the massages in the spa were fantastic.
Amy
Amy, 2-night family trip
Verified Hotels.com guest review
6/10 Good
17 June 2024
Vert eco friendly.
Kristy
Kristy, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
16 June 2024
Great stay.
We loved the trails, restaurant and most definitely the chalet. The window view of the volcano was incredible.
No one told us we needed a ticket fir check-out. The gentleman at the gate, only do his job, refused to let us leave. It was 545 in the morning. No one was available to tell him to let us out. I ended up getting mad and he let us go. It was sad that our goodbye was like that. The front desk should have told us. Poor guy was just doing his job.
Samantha
Samantha, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
9 June 2024
beautiful properties
David
David, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
26 May 2024
Beautiful property and very nice staff.
Norman
Norman, 5-night family trip
Verified Expedia guest review
8/10 Very good
25 May 2024
Hilary
Hilary, 2-night trip
Verified Hotels.com guest review
6/10 Good
16 May 2024
The thing that is unique about this property is it's view of Volcan Arenal. I first visited Arenal Lodge approx 16 years ago. My last visit prior to yesterday was 14 years ago. Upon my arrival at the front gate yesterday yesterday, I was looked at and then "ignored" by the gate guard as he turned his back to me for couple minutes without saying anything. I didn't know if I was supposed to get out of my car or not. He finally turned around and asked me to verify my name. I then began my trip up the winding road to the lodge and after 15 min or so I realized that I did not remember how long the drive into the lodge was. And the road was incredibly poor with holes and dislodged cobble stones. I was thinking how easy it would be for my rental car to become damaged in some manner because of the condition of the road. I honestly felt like I should have been in a jeep or a truck. There was only one other patron there on the day of my stay and they were put in the "same" chalet as I was which eliminated the privacy that I could have experienced. The rest of the staff was polite and helpful for the most part. Breakfast in the morning was marginal but suitable. For what I was charged for a night's stay after the issues that I experienced really diminished the wonderful memories that I have thought about in the past 14 years since my previous visits.
Wallace
Wallace, 1-night trip with friends
Verified Expedia guest review
8/10 Very good
14 May 2024
The view to this hotel is amazing Volcano view for pic beautiful but is located in a very uncomfortable hill need to be in a 4x4 to get here. Very peaceful hotel ecofriendly environment.