C/ Circuit del Llac, 1, Playa de Muro, Muro, Mallorca, 7480
What's nearby
Playa de Muro - 7 min walk - 0.6 km
Albufera Natural Park - 3 min drive - 1.8 km
Alcúdia Beach - 6 min drive - 2.2 km
Hidropark - 6 min drive - 5.0 km
Alcúdia Port - 7 min drive - 4.8 km
Getting around
Palma de Mallorca (PMI) - 48 min drive
Sa Pobla Station - 11 min drive
Inca Enllac Station - 25 min drive
Inca Station - 25 min drive
Airport shuttle (surcharge)
Restaurants
Bellevue - 4 min drive
L’Épicerie Alcudia - 15 min walk
S'àmfora - 4 min drive
El Loro Verde - 4 min drive
Playero - 4 min drive
About this property
Universal Aparthotel Elisa
Universal Aparthotel Elisa puts you within a 10-minute drive of Playa de Muro and Alcúdia Beach. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. A poolside bar and a children's pool are other highlights, and apartments offer nice touches such as rainfall showerheads and designer toiletries.
Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free off-site parking nearby
Transfers
Airport shuttle on request (available 24 hours a day)*
Property amenities
Beach
Near the beach
Pool/Spa
Outdoor pool
Sunloungers
Internet
Free WiFi
Parking and transport
Free self-parking on site
Free off-site parking
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Family friendly
Free cot/infant bed
Children's pool
Playground
Kitchenette
Fridge
Stovetop
Microwave
Cookware/dishes/utensils
Water dispenser
Coffee/tea maker
Dining
Buffet breakfast available for a fee daily 8:00 AM–10:00 AM: EUR 17 per person
1 restaurant
1 poolside bar and 1 bar
Snack bar/deli
Room service available
Bedrooms
Bed sheets provided
Bathrooms
Shower
Rainfall shower head
Free toiletries
Hairdryer
Towels provided
Entertainment
22-inch LCD TV with satellite service
Pool or billiards table
Games room
TV in a common area
Outdoor areas
Balcony
Terrace
Garden
Laundry
Dry cleaning/laundry service
Work spaces
1 meeting room
Desk
Comfort
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible (with limits)
Wheelchair-accessible registration desk
Services and conveniences
Concierge services
Tour/ticket assistance
Safe
Phone
Luggage storage
Safe at front desk
24-hour front desk
No housekeeping
Vending machine
Location highlights
On the lake
Things to do
Bike hire on site
Bike rentals nearby
Hiking/biking trails nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
71 rooms
Double-glazed windows
No plastic water bottles
Special features
Dining
On-site venue – Overlooking the garden, this restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night, up to 9 nights and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 17 per person
Airport shuttle service is offered for an extra charge of EUR 18.40 per person (return)
Renovations and closures
The property is closed between 23 October and 5 April.
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Universal Aparthotel Elisa Muro
Universal Aparthotel Elisa
Universal Elisa Muro
Universal Elisa
Universal Aparthotel Elisa Playa De Muro Majorca
Aparthotel Elisa Playa De Muro
Aparthotel Elisa Hotel Playa De Muro
Universal Elisa Muro
Universal Aparthotel Elisa Muro
Universal Aparthotel Elisa Aparthotel
Universal Aparthotel Elisa Aparthotel Muro
Frequently asked questions
Is Universal Aparthotel Elisa currently open?
The property is closed between 23 October and 5 April.
Does Universal Aparthotel Elisa offer free cancellation for a full refund?
Yes, Universal Aparthotel Elisa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Universal Aparthotel Elisa?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Universal Aparthotel Elisa?
Sorry, pets aren't allowed.
Is parking offered on site at Universal Aparthotel Elisa?
Yes, there's free self parking.
Is an airport shuttle service offered by Universal Aparthotel Elisa?
Yes, an airport shuttle is available. The charge is EUR 18.40 per person return.
What are the check-in and check-out times at Universal Aparthotel Elisa?
Check-in start time: 2 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing is available.
What is there to do at Universal Aparthotel Elisa and nearby?
Have fun with nearby activities such as cycling and hiking. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include an arcade and a garden.
Are there restaurants at or near Universal Aparthotel Elisa?
Yes, there's an on-site restaurant that offers al fresco dining and garden views.
Does Universal Aparthotel Elisa have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, a fridge and a microwave.
Does Universal Aparthotel Elisa have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around Universal Aparthotel Elisa like?
Universal Aparthotel Elisa is a short 7-minute walk from Playa de Muro and 10 minutes' walk from Platja dels Francesos.
Universal Aparthotel Elisa Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
8.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
24 April 2024
Anke the property manager allowed us to switch our room to one with a poolside view. The apartment was setup fine for a short stay and appears to have renovated lately.
James
James, 5-night romance trip
Verified Expedia guest review
8/10 Very good
6 September 2023
Veronica
Veronica, 9-night trip
Verified Expedia guest review
8/10 Very good
20 August 2023
Benjamin Daniel
Benjamin Daniel, 7-night trip
Verified Expedia guest review
10/10 Exceptional
17 April 2023
Great all around.
Vinit
Vinit, 9-night family trip
Verified Expedia guest review
10/10 Exceptional
16 October 2022
Highly recommend!
Keiron
Keiron, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
22 September 2019
Excellent accommodation staff are polite and helpful excellent value for accommodation and surroundings are beautiful make it a relaxing holiday
Verified traveller
7-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 August 2019
Clean apartments, excellent pool with pool bar and very friendly bar staff, quiet area within 5 minutes of shops and beach.
Verified traveller
9-night family trip
Verified Expedia guest review
8/10 Very good
11 August 2019
Robert
Robert, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
27 October 2018
Verified traveller
6-night trip
Verified Expedia guest review
8/10 Very good
30 September 2018
Good size apartment with everything we needed, basic but comfortable. Reception staff were very helpful and contacted them a couple of times before staying. Lovely size pool and supermarket very close. Genuine 5 minute walk to the beach and restaurants. We had the buffet breakfast one morning which was a bit disappointing so catered for ourselves for the rest of the week. All in all would recommend and stay again.
F
F, 7-night trip
Verified Ebookers guest review
10/10 Exceptional
28 August 2018
very clean and close to the beach
absolutely fantastic , clean excellent staff and the food was great.
paul
paul, 7-night trip
Verified Expedia guest review
8/10 Very good
15 July 2018
Close to the beach and shops
Excellent stay the pool was lovely not too busy and the beach is 2 mins walk,
Their is supermarket across the road which we used. They only have basic kitchin.
We love our stay here.
sanjeev
sanjeev, 4-night trip
Verified Expedia guest review
10/10 Exceptional
24 June 2018
We spent a week in a 1 bedroom apartment, with balcony overlooking the pool , half board, it was lovely.
Plenty of chairs and umbrellas round the pool. Small kiddies pool, more suitable for under 5 rather than older kids, not much for older children to do. Although there was a free table tennis table and a pool table 1 euro a game.
Evening meals were large portions and excellent. Breakfasts were buffet. The only problem I had was the waitress who took exception to me taking 2 oranges, cutting and squeezing them to make my own Orange Juice. She wanted me to use the machine drinks. It was annoying.
The hotel was in a quiet area and had a Spar supermarket just a few steps away.
A short walk further on were more shops and a Burger King if you wanted a quick burger. The beach was also a short walk further past Burger King.
Staff were super friendly at this hotel and we had a very relaxing holiday which we really enjoyed.
Maria and Mike June 2018
Newtons
Newtons, 5-night trip
Verified Expedia guest review
10/10 Exceptional
12 June 2018
I enjoyed my stay but my kids had the best time ever. Staff and food was great along with the price for food. Everything was walking distance and opened late. There's a restaurant opposite the compound that is a must try. Over all im very pleased and loved my apartment, it was perfect.
Verified traveller
3-night trip
Verified Expedia guest review
10/10 Exceptional
27 October 2017
Great!
We stayed a couple of nights in the half term
Staff were all very helpful
Room and facilities were spotless, only comment would be that the bed was a little hard for me
Peaceful street just moments from the beach
My son loved it!
Karen
Karen, 2-night trip
Verified Expedia guest review
10/10 Exceptional
4 August 2017
Great location
Great little hotel close to beach bars and restaurants only problem was sitcom not very cold
David
David, 7-night trip
Verified Expedia guest review
10/10 Exceptional
22 July 2017
Just lovely overall
Lovely staff, very helpful and accommodating and the pool was decent sized and not too busy. The little bar there made good food and cocktails and was reasonably priced. 5 minute walk to the beach and 10 to the strip of restaurants, however even the restaurant right outside the apartments was amazing. My apartment was facing the back and had a small garden to sit and drink/eat/smoke, very private too. Would recommend this to everyone, whether families or young adults and suits all.
Gno
Gno, 4-night trip
Verified Expedia guest review
8/10 Very good
26 October 2016
Great basic digs
This is a very nice little hotel one street back from the Main Street - so still within five minutes walk of the beach, but just a little bit quieter. Nice pool area with lots of flowers, restaurants and a shop just across the street. Easy to park the car in October, don't know what it would be like in August - Expedia lists it as having parking but it doesn't have a car park, it's on the road. Pleasant staff, well equipped studio apartment with fridge, microwave and hotplate.
Verified traveller
Verified Expedia guest review
10/10 Exceptional
24 October 2015
Quality hotel
As described everything perfect. Well equipped kitchen and decorated apartment. Very good location 50 yards from main road and therefore not noisy. Excellent value for money.
Nikolaos
Verified Expedia guest review
8/10 Very good
19 October 2015
OK if thats what you want.
We were put in one of the older Apartments outside the main complex and very much left to our own devices. The Kitchen was sparsely equipped, it was a good job I brought my own sharp knife for slicing. As it was an older apartment it was showing some age and the Free WiFi was sporadic at best, but on the plus side it was more spacious than the main complex apartments and we were away from the hustle and bustle of the pool, which suited us fortunately. Overall we enjoyed our stay and would use this Aparthotel again, but only because it is cheap and happens to suit our purposes.
Richard
Verified Hotels.com guest review
6/10 Good
15 October 2015
Hotel met needs on a basic budget
Very clean and tidy apartment - not a comfortable bed - quiet apartment at rear of hotel except if your neighbours were noisy - not a lot of soundproofing. Pleasant pool although small. Situated very near restaurants and shops. Sampled breakfast one morning but not very appetising!
Verified traveller
Verified Expedia guest review
8/10 Very good
15 October 2015
Peaceful week away
Pleasant aparthotel in quieter part of resort, well placed for short walk to strip. Good facilities in apartments, hot water on demand and lovely large balconies. Well maintained. Stayed end of season so pool bar/restaurant not always open. Good spar across the road. Overall good value.
cathy
Verified Expedia guest review
10/10 Exceptional
7 October 2015
Excellent, good value Hotel
We arrived early on monday morning and had a good value meal while we waited for the room to be completed.
Our room was pleasant and well set out with a kitchenette and good bathroom.
This hotel is well placed to visit the local area and is set in a pleasant area. Locally there is a selection of restaurants and bars but the hotel offers a good value restaurant with good food and reasonable prices.
The bar prices are also extremely good value.
The shops are 3 min walk and the beach 5 minutes.
The beach is clean and has a lifeguard.
All the staff were hard working and attentive, they also put up with my appalling attempts at spanish!
overall a very enjoyable stay and we have recommended this hotel to family and friends.
Michael
Verified Expedia guest review
4/10 Fair
26 August 2015
Not what I hoped for
Booked 7 nights at the hotel based on reviews. Called ahead to discuss the room and gentlemen on the room was unhelpful and uncompromising (paid months ahead for a family of four). Given two single beds joint together to sleep, which was not even with three inches higher/lower than the other. On the third day the air-condition broke down and was still broken after check-out! Very uncomfortable and restless nights. Watch out for mosquitoes!
Shane
Verified Expedia guest review
10/10 Exceptional
11 August 2015
Great apartment complex
This apartment block had all we wanted and the restaurant on site served a wide range of good food at reasonable prices. The only slight downside and this was slight was that the sofa bed was really just two sofas pushed together and thus wasn't the mist comfortable to sleep on. Good location close to beach and many local restaurants.