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Hotel Palacio Del Retiro, Autograph Collection

5.0 star property
Luxury hotel with spa, near Gran Via

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Palacio Del Retiro, Autograph Collection

Property amenity
View from property
Property amenity
Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Breakfast, lunch, dinner served; international cuisine

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Non-smoking
  • Spa
  • Air conditioning
  • Gym
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • 24-hour fitness centre
  • 24-hour room service
  • Babysitting
  • Conference centre
  • Business centre
  • Meeting rooms
  • 24-hour front desk
  • Computer station
Feel at home
  • Babysitting (surcharge)
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The price is HK$2,757
HK$3,033 total
includes taxes & fees
2 Jan - 3 January 2025

Room options

View all photos for Premium Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Individually decorated
Air conditioning
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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Lobby

Hotel Fenix Gran Meliá - The Leading Hotels of the World

Spa
Airport transfer
Parking available
Free WiFi
9.4 out of 10, Exceptional, (1003)
The price is HK$2,433
HK$2,676 total
includes taxes & fees
13 Jan - 14 January 2025
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About the area

Map
Calle de Alfonso XII, 14, Madrid, Madrid, 28014

What's nearby

  • Prado Museum - 9 min walk - 0.8 km
  • Gran Via - 10 min walk - 0.9 km
  • Puerta del Sol - 16 min walk - 1.4 km
  • El Retiro Park - 17 min walk - 1.5 km
  • Plaza Mayor - 4 min drive - 2.8 km

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 16 min drive
  • Madrid Recoletos Station - 9 min walk
  • Madrid Atocha Station - 17 min walk
  • Atocha Cercanías Station - 17 min walk
  • Retiro Station - 6 min walk
  • Banco de Espana Station - 7 min walk
  • Serrano Station - 12 min walk

Restaurants

  • ‪Cappuccino Madrid - ‬4 min walk
  • ‪Aarde - ‬3 min walk
  • ‪Patio de Leones - ‬4 min walk
  • ‪Ramses Natsuki - ‬4 min walk
  • ‪James Joyce Irish Pub - ‬5 min walk

About this property

Hotel Palacio Del Retiro, Autograph Collection

When you stay at Hotel Palacio Del Retiro, Autograph Collection, you'll be in a great location, within a short 10-minute walk of Puerta de Alcalá and Prado Museum. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights at this luxurious hotel include a bar/lounge, a 24-hour fitness centre and a fitness centre. Public transportation is only a short walk: Retiro Station is 6 minutes and Banco de Espana Station is 7 minutes.

Languages

English, French, Spanish

At a glance

Hotel size

  • 50 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Off-site parking nearby (EUR 38.72 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Babysitting (surcharge)

What to do

  • Bike rentals nearby
  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre (452 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire

Facilities

  • 1 building/tower
  • Built in 1908
  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • Full-service spa
  • Vegan dining options
  • Vegetarian dining options
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Closed-captioned TV
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in bath
  • Lever door handles

Room amenities

Be entertained

  • IPod docking station
  • Plasma television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Bath only
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Recycling

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

The Suite Bar – This tapas bar specialises in international cuisine and serves breakfast, lunch, dinner and light fare.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 33 per person

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 100.00 per night

Parking

  • Parking is available nearby and costs EUR 38.72 per day

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing that there's a deadlock on-site.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

AC Palacio Retiro Autograph Collection Hotel
AC Palacio Autograph Collection Hotel
AC Palacio Retiro Autograph Collection
AC Palacio Autograph Collection
Ac Palacio Del Retiro, Autograph Collection Hotel Madrid
Hotel Palacio Retiro Autograph Collection
Hotel Palacio Autograph Collection
Palacio Retiro Autograph Collection
Palacio Autograph Collection
AC Palacio Del Retiro Autograph Collection
Hotel Palacio Del Retiro, Autograph Collection Hotel
Hotel Palacio Del Retiro, Autograph Collection Madrid
Hotel Palacio Del Retiro, Autograph Collection Hotel Madrid

Frequently asked questions

Does Hotel Palacio Del Retiro, Autograph Collection offer free cancellation for a full refund?
Yes, Hotel Palacio Del Retiro, Autograph Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Palacio Del Retiro, Autograph Collection?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Hotel Palacio Del Retiro, Autograph Collection?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Hotel Palacio Del Retiro, Autograph Collection?
No, this hotel doesn't have a casino, but Casino de Madrid (13-min walk) and Casino Gran Via (14-min walk) are both nearby.
What is there to do at Hotel Palacio Del Retiro, Autograph Collection and nearby?
Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and make the most of other amenities such as a 24-hour fitness centre.
Are there restaurants at or near Hotel Palacio Del Retiro, Autograph Collection?
Yes, The Suite Bar offers international cuisine.
What's the area around Hotel Palacio Del Retiro, Autograph Collection like?
Hotel Palacio Del Retiro, Autograph Collection is in Retiro, a short 6-minute walk from Retiro Station and 10 minutes' walk from Gran Via.

Hotel Palacio Del Retiro, Autograph Collection Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Fair

Zimu, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Nadia, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Necesita ya un poco más de mantenimiento y mejoras
Patricio, 1-night romance trip
Verified Orbitz guest review

10/10 Exceptional

very good located attentive staff
carlos, 5-night family trip
Verified Orbitz guest review

8/10 Very good

Anne, 1-night trip
Verified Expedia guest review

8/10 Very good

Luis, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Jonathan, 2-night trip
Verified Expedia guest review

8/10 Very good

Beautiful property but was under construction while we were there and got woken up early to banging every morning . Tough to handle with the jet leg. Otherwise it was fantastic. Amazing staff.
Carly, 2-night trip with friends
Verified Expedia guest review

8/10 Very good

Perfect on everything, there could be a better customer service between tour guides and clients.
Al, 6-night family trip
Verified Expedia guest review

2/10 Poor

jonathan, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Andres, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

weiwei, 1-night trip
Verified Hotels.com guest review

6/10 Good

Liliana, 13-night trip
Verified Expedia guest review

6/10 Good

Carla, 3-night trip
Verified Expedia guest review

6/10 Good

Overall pretty over priced - get an Airbnb over this. The high points: the staff was super friendly and helpful at all times, the hotel itself is beautifully restored and the location is great. Low points: the bed was not comfortable, the room was almost hard to walk in it was so small, our tub was broken and the 24-hour room service mentioned was technically available, but there were only 5ish things on the menu. We left and stayed at an Airbnb that was 3x the size, at an even better location, with a balcony a view, jacuzzi tub and same sized bed for less than half the price.
Margaret, 3-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Fantastic staff so kind and helpful and huge beautiful rooms in the best location one could ask for. I will certainly return!
Maureen S, 9-night trip
Verified Expedia guest review

8/10 Very good

very good location, right across street from Retiro Park. front desk was very friendly and welcoming. the room was clean and spacious. but it's a bit older, need some updating.
2-night trip
Verified Hotels.com guest review

8/10 Very good

The staff was very nice and helpfull but very understaffed like many properties in europe
2-night family trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marty, 3-night trip
Verified Hotels.com guest review

8/10 Very good

3-night trip
Verified Expedia guest review

10/10 Exceptional

Great Hotel, Very Friendly staff, got an Amazing Suite they upgraded us!!!! Very Happy with our stay.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

location and staff
1-night trip
Verified Expedia guest review

8/10 Very good

todo muy bien quizás un poco mas de mantenimiento en pisos e iluminación ceden ayudar
2-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Fantastic property. Location and service were extraordinary.
David, 3-night family trip
Verified Hotels.com guest review