The hotel was being remodeled, which had I known, I would have stayed elsewhere. There was no disclaimer when I booked the room, and no sign outside the hotel saying it was being remodeled. Just bare drywall and carpet tiles peeling up in the hallways once I got upstairs. If the room had been refundable, I would’ve moved on and stayed elsewhere. Construction noise, unloading trucks, etc started early, which was fine for me as I was up early for work, but maybe less appealing to those who were trying to sleep in. I appreciate trying to improve the property and understand this is not an easy thing to do without being disruptive to guests, but people should be made aware of the fact that major renovations are underway before booking a non-refundable room.