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The Ritz-Carlton, Grand Cayman

5.0 star property
Seven Mile Beach beachfront resort with 5 restaurants, golf course

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Ritz-Carlton, Grand Cayman

Outdoor wedding area
Premium bedding, minibar, in-room safe, desk
2 outdoor pools, pool umbrellas, pool loungers
Smart TV, Netflix, DVD player, pay films
Premium bedding, minibar, in-room safe, desk

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Air conditioning
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Golf course
  • On the beach
  • 5 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Free water park
  • Breakfast available
  • 6 outdoor tennis courts
  • Fitness centre
  • Beach umbrellas
  • Beach cabanas

Feel at home (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Playground on-site
  • Private bathroom
  • Separate bath and shower
The price is HK$11,257
HK$27,691 total
includes taxes & fees
3 Jan - 4 January 2025

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Suite, 2 Bedrooms, Non Smoking, Ocean View (Tower)

Smart TV, Netflix, DVD player, pay films

Suite, 2 Bedrooms, Non Smoking, Ocean View (Tower)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Sofa bed - queen
Blackout curtains
Ceiling fan
  • 134 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

Premium bedding, minibar, in-room safe, desk

Suite, 2 Bedrooms, Non Smoking

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
2 bedrooms
  • Ocean view
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, Resort View (Tower)

Premium bedding, minibar, in-room safe, desk

Suite, 2 Bedrooms, Non Smoking, Resort View (Tower)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Sofa bed - queen
Blackout curtains
Ceiling fan
  • 134 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for Grand Suite, 3 Bedrooms, Non Smoking, Balcony

Premium bedding, minibar, in-room safe, desk

Grand Suite, 3 Bedrooms, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Blackout curtains
  • Ocean view
  • Sleeps 7
  • 3 Double Beds

View all photos for Suite, 2 Bedrooms, Non Smoking, Balcony (Oceanfront)

Premium bedding, minibar, in-room safe, desk

Suite, 2 Bedrooms, Non Smoking, Balcony (Oceanfront)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Blackout curtains
  • 223 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Garden View (Tower)

View from room

Room, 1 King Bed with Sofa bed, Non Smoking, Garden View (Tower)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Sofa bed
  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

Smart TV, Netflix, DVD player, pay films

Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Blackout curtains
  • 89 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Resort View

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Non Smoking, Resort View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Sofa bed - queen
Blackout curtains
Ceiling fan
  • 89 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Oceanfront)

Smart TV, Netflix, DVD player, pay films

Suite, 1 Bedroom, Non Smoking (Oceanfront)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Sofa bed - queen
Blackout curtains
Ceiling fan
  • 89 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 3 Bedrooms, Non Smoking, Resort View (Tower)

Premium bedding, minibar, in-room safe, desk

Suite, 3 Bedrooms, Non Smoking, Resort View (Tower)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
3 bedrooms
  • 178 sq m
  • Resort view
  • Sleeps 8
  • 3 Double Beds

View all photos for Presidential Suite, 2 Bedrooms, Non Smoking (Oceanfront)

Premium bedding, minibar, in-room safe, desk

Presidential Suite, 2 Bedrooms, Non Smoking (Oceanfront)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
2 bedrooms
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 3 Bedrooms, Non Smoking, Ocean View (Tower)

Smart TV, Netflix, DVD player, pay films

Suite, 3 Bedrooms, Non Smoking, Ocean View (Tower)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
3 bedrooms
  • 178 sq m
  • Ocean view
  • Sleeps 8
  • 3 Double Beds

View all photos for Suite, 3 Bedrooms, Non Smoking (Oceanfront)

Smart TV, Netflix, DVD player, pay films

Suite, 3 Bedrooms, Non Smoking (Oceanfront)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Sofa bed - queen
Blackout curtains
Ceiling fan
  • Ocean view
  • Sleeps 8
  • 3 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Resort View (Tower, Balcony)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Resort View (Tower, Balcony)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Blackout curtains
  • 45 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony (Oceanfront)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Balcony (Oceanfront)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Blackout curtains
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 Double Bed, Non Smoking, Resort View

Premium bedding, minibar, in-room safe, desk

Club Room, 1 Double Bed, Non Smoking, Resort View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Blackout curtains
  • 45 sq m
  • Resort view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 1 Double Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Club Room, 1 Double Bed, Non Smoking

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Blackout curtains
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View

Smart TV, Netflix, DVD player, pay films

Suite, 1 Bedroom, Non Smoking, Ocean View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Sofa bed - queen
Blackout curtains
Ceiling fan
  • 89 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Resort View (Tower)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking, Resort View (Tower)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Blackout curtains
  • 45 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Oceanfront

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking, Oceanfront

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Blackout curtains
  • 45 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 Double Bed, Non Smoking, Resort View

Premium bedding, minibar, in-room safe, desk

Club Room, 1 Double Bed, Non Smoking, Resort View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Blackout curtains
  • 45 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room, 1 Double Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Club Room, 1 Double Bed, Non Smoking

Highlights

Balcony
Air conditioning
Club Lounge
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • 45 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Garden View (Tower, Balcony)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Garden View (Tower, Balcony)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
Blackout curtains
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Kimpton Seafire Resort + Spa, an IHG Hotel

Pool
Spa
Pet-friendly
Free parking
9.8 out of 10, Exceptional, (772)
The price is HK$5,426
HK$7,443 total
includes taxes & fees
5 Jan - 6 January 2025
Kimpton Seafire Resort + Spa, an IHG Hotel
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About the area

Map
West Bay Road, PO Box 32348 KY1-1209, Seven Mile Beach, Grand Cayman, 00000

What's nearby

  • Seven Mile Beach - 2 min walk
  • Governor's Beach - 3 min walk
  • Governors Square - 8 min walk
  • Cayman Crazy Golfing Mini Golf - 14 min walk
  • Camana Bay - 3 min drive

Getting around

  • George Town (GCM-Owen Roberts Intl.) - 12 min drive

Restaurants

  • ‪Sunshine Bar & Grill - ‬6 min walk
  • ‪Casa 43: Mexican Kitchen and Tequila Bar - ‬7 min walk
  • ‪Legendz - ‬5 min walk
  • ‪North Sound Golf Club - ‬4 min drive
  • ‪Lone Star - Bar & Grill - ‬14 min walk

About this property

The Ritz-Carlton, Grand Cayman

At The Ritz-Carlton, Grand Cayman, you can spend time at the beach enjoying cabanas, beach umbrellas and sunloungers, plus you'll only be within a 10-minute drive of Port of Georgetown. There's plenty of fun with the 2 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy and Ayurvedic treatments. Serving Italian cuisine, Andiamo Circolo Sportivo is one of 5 restaurants and 2 bars/lounges. Other features of this luxurious resort include a golf course, a poolside bar and a fitness centre. Fellow travellers say great things about the helpful staff.

Languages

Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Indonesian, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish

At a glance

Hotel size

  • 375 units
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; check-in end time: anytime
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*
  • Children's club*

Pets

  • Pets allowed*

Internet

  • Free wired internet access in rooms

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge)
  • 5 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee/tea in a common area
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Children's club (surcharge)
  • Free water park access
  • Playground
  • Supervised childcare (surcharge)

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Golfing
  • Scuba diving
  • Snorkelling
  • Surfing/body boarding
  • Shopping
  • Hiking/biking trails nearby
  • Sailing nearby
  • Waterskiing nearby

Working away

  • Business centre
  • 9 meeting rooms
  • Conference space (22035 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2007
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Fitness centre
  • Golf course on-site
  • Golf driving range on-site
  • 2 outdoor pools
  • Free water park
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • 6 outdoor tennis courts
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairwells
  • Closed-captioned TV
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Lever door handles
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • DVD player
  • Smart television
  • Premium TV channels
  • Netflix
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free wired Internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

The on-site spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Dining

Andiamo Circolo Sportivo – This restaurant specialises in Italian cuisine. Guests can enjoy al fresco dining (weather permitting).
Seven – This steakhouse only serves dinner. Open daily.
Taikun – This sushi bar specialises in Japanese cuisine and only serves dinner. Open daily.
Sain June – This beachfront restaurant only serves light fare. Open daily.
Blue – This seafood restaurant only serves dinner. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 50 to 100 per person

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Children's club access is available for an extra charge

Pets

  • Pets are allowed for an extra charge of USD 150 per accommodation, per stay

Policies

This property uses solar energy.
Guests can rest easy knowing that there's a fire extinguisher and a deadlock on-site.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Ritz-Carlton Grand Cayman Hotel
Ritz-Carlton Grand Cayman Resort Seven Mile Beach
Ritz-Carlton Grand Cayman Resort
Ritz-Carlton Grand Cayman Seven Mile Beach
The Ritz Carlton Grand Cayman
The Ritz Carlton, Grand Cayman
The Ritz-Carlton, Grand Cayman Resort
The Ritz-Carlton, Grand Cayman Seven Mile Beach
The Ritz-Carlton, Grand Cayman Resort Seven Mile Beach

Frequently asked questions

Does The Ritz-Carlton, Grand Cayman offer free cancellation for a full refund?
Yes, The Ritz-Carlton, Grand Cayman does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Ritz-Carlton, Grand Cayman?
Yes, there are 2 outdoor pools.
Are pets allowed at The Ritz-Carlton, Grand Cayman?
Yes, pets are welcome. There's a charge of USD 150 per accommodation, per stay.
What are the check-in and check-out times at The Ritz-Carlton, Grand Cayman?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at The Ritz-Carlton, Grand Cayman and nearby?
Have fun with on-site activities such as snorkelling, surfing and scuba-diving, and practise your swing at the golf course. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 2 outdoor swimming pools. The Ritz-Carlton, Grand Cayman also has 2 bars, a fitness centre and beach cabanas, as well as an arcade and a garden.
Are there restaurants at or near The Ritz-Carlton, Grand Cayman?
Yes, there are 5 on-site restaurants, featuring al fresco dining and Italian cuisine.
Does The Ritz-Carlton, Grand Cayman have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around The Ritz-Carlton, Grand Cayman like?
The Ritz-Carlton, Grand Cayman is a short 2-minute walk from Seven Mile Beach and 3 minutes' walk from Governor's Beach.

The Ritz-Carlton, Grand Cayman Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Kevin, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Manuel, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Kendra, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Can’t wait to go back
Adam, 13-night romance trip
Verified Expedia guest review

6/10 Good

Rayvonia, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

LILY, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Great property, excellent service, nice restaurants.
Antonio, 4-night trip
Verified Expedia guest review

10/10 Exceptional

victor, 8-night trip
Verified Expedia guest review

10/10 Exceptional

A very pleasant experience with a top notch service. The staff was excellent, food was amazing, the beach very comfortable, room spacious and beautiful. Especially would like to mention Lina, the front manager who treated us like kings.. really appreciate. Thanks a lot
Sophiko, 4-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Paul, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Liudmila, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Nice
Marilda, 5-night trip
Verified Orbitz guest review

10/10 Exceptional

Loved everything about this hotel and location.
Todd, 7-night romance trip
Verified Expedia guest review

8/10 Very good

Victor, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Outstanding service and experience!
Jenna, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Third year staying at the Ritz and the quality and friendliness of the staff is the reason I keep going back. Already planning next years trip
Joseph, 7-night trip with friends
Verified Expedia guest review

10/10 Exceptional

John, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Beds suck
Jeffrey, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carmen, 8-night family trip
Verified Hotels.com guest review

6/10 Good

It's an average Ritz, nothing exceptional. Too many hidden fees when I received my email bill.
gurpreet, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

The property was amazing, rooms were beautiful and service was stellar.
Gabriella, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

I love the services in general from Ritz Carlton I will return again
Sarah, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

We love it and we will definitely be back.
milena, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Timothy Ray, 4-night trip
Verified Expedia guest review

2/10 Poor

Everything is perfect and beautiful at this facility except the fact that at checkout they were trying to over charge us some unheard of resort fee. Although we had paid fully via Expedia they still forcibly tried to push that on us. After 1 hour of discussion, many phone calls and almost missing our flight finally a nice gentleman by the name Jordan waved this strange fee. This made our beautiful stay into a bitter experience. We hope they don’t do it to other travelers.
Melody Tara, 5-night family trip
Verified Expedia guest review