El Dorado Royale, Catamarán, Cenote & More Inclusive

5.0 star property
Soak up sunsets by any of our six bars or lounge by a pool after your rejuvenating spa treatment.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for El Dorado Royale, Catamarán, Cenote & More Inclusive

Exterior
Interior
Balcony view
Free minibar, desk, laptop workspace, blackout curtains
Exterior
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Free parking
Main amenities
  • 476 apartments
  • Daily housekeeping
  • On a private beach
  • 12 restaurants and 2 beach bars
  • 2 poolside bars and 9 bars/lounges
  • Full-service spa
  • 6 outdoor pools
  • Free airport shuttle
  • Free theme park shuttle
  • Fitness centre
  • Swim-up bar
  • Room service
Feel at home
  • Separate bath and shower
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
The price is HK$3,569
HK$3,569 total
includes taxes & fees
21 Jan - 22 Jan

Room options

Available filters for rooms
Showing 8 of 8 rooms

BEACH FRONT SWIM UP JUNIOR SUITE

Highlights

Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Jetted bath
Hydromassage showerhead
  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

PREMIER SWIM UP JUNIOR SUITE

Highlights

Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Jetted bath
Hydromassage showerhead
  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

PREMIER LUXURY JUNIOR SUITE

Highlights

Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Jetted bath
Hydromassage showerhead
  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

BEACH FRONT JUNIOR SUITE

Highlights

Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Jetted bath
Hydromassage showerhead
  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

SWIM UP JUNIOR SUITE

Highlights

Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Jetted bath
Hydromassage showerhead
  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Bay view
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

PREMIER BEACHFRONT SWIM UP JUNIOR SUITE

Highlights

Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Jetted bath
Hydromassage showerhead
  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

LUXURY JUNIOR SUITE

Highlights

Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Jetted bath
Hydromassage showerhead
  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Park view
  • Sleeps 3
  • 1 King Bed

PREMIER BEACHFRONT JUNIOR SUITE

Highlights

Air conditioning
Free minibar items
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Jetted bath
Hydromassage showerhead
  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Km 45 Carretera Cancun, Tulum Kantenah, Maroma, Playa del Carmen, QROO, 77710

What's nearby

  • Playa Paraiso Golf Course - 6 min drive
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 7 min drive
  • Paradise Beach - 9 min drive
  • Maroma Beach - 14 min drive
  • Puerto Morelos Beach - 17 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 31 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 19.1 miles/30.7 km
  • Free airport shuttle
  • Free theme park shuttle

Restaurants

  • ‪Cena Trattoria By el Faro - ‬9 min drive
  • ‪Huama - ‬10 min drive
  • ‪El Mar y Tierra - ‬7 min drive
  • ‪Limon y Sal - ‬10 min drive
  • ‪Don Miquel - ‬8 min drive

About this property

El Dorado Royale, Catamarán, Cenote & More Inclusive

El Dorado Royale, Catamarán, Cenote & More Inclusive offers a private beach and puts you near activities such as windsurfing. 6 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. LA CANTINA BAR, one of 12 restaurants, serves Mexican cuisine and is open for breakfast, lunch and dinner. 2 beach bars and a free airport shuttle are other highlights, and apartments offer nice touches such as free minibar items and Jetted bath. Fellow travellers like the helpful staff and restaurant.

All-inclusive

This aparthotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks and beverages included
Room service during certain hours
Meals and beverages at companion properties

Land activities

Volleyball

Entertainment

On-site entertainment and activities
Access to on-site nightclubs

Languages

English, Spanish

At a glance

DONE

Property size

    • 476 apartments
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
PETS

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free secured, uncovered on-site self-parking
    • Free secured, uncovered on-site valet parking
DONE

Transfers

    • Free airport shuttle on request (available 24 hours a day)*
DONE

Off-site

    • Free theme park shuttle
VPN_KEY

Other information

    • Designated smoking area (fines apply)
    • Caters to adults only

Property amenities

Beach

  • Private beach

Pool/Spa

  • 6 outdoor pools
  • Sunloungers
  • Umbrellas
  • Hot tub
  • Sauna
  • Steam room
  • Massages
  • Spa services
  • Body scrubs
  • Ayurvedic treatments
  • Body treatments
  • Body wraps
  • Deep-tissue massages
  • Manicures and pedicures
  • Aromatherapy

Internet

  • Free Wi-Fi, with a speed of 25+ Mbps

Parking and transport

  • Free secured, uncovered self-parking on site
  • Free secured, uncovered valet parking on site
  • Free 24-hour return airport shuttle
  • Airport shuttle on request
  • Free theme park shuttle
  • Car not required

Restaurants on site

  • LA CANTINA BAR
  • D´ITALIA VILLAS
  • KAMPAI
  • FUENTES
  • KICK

Dining

  • 12 restaurants
  • 2 beach bars, 2 poolside bars, 9 bars/lounges and 1 swim-up bar
  • Stocked minibar (free)
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Separate bath and shower
  • Hydromassage shower head
  • Jetted
  • Towels provided
  • Shampoo
  • Dressing gowns
  • Slippers
  • Toilet paper
  • Hairdryer
  • Soap

Entertainment

  • 30-inch smart TV with cable service

Outdoor areas

  • Terrace
  • Garden
  • Outdoor furniture

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace
  • Desk chair

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lifts
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Designated smoking areas (fines apply)

Services and conveniences

  • Daily housekeeping
  • Local maps
  • Window screens
  • Electrical adapters/chargers
  • Phone
  • Blackout curtains
  • ATM/banking services
  • Mobile key entry
  • Banquet hall
  • 24-hour front desk

Things to do

  • Fitness centre
  • Free theme park shuttle
  • Volleyball on site
  • Horse riding nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 476 rooms
  • Mediterranean architecture

Special features

Spa

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, NÁAY SPA. Services include deep-tissue massages, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Dining

LA CANTINA BAR – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner.
D´ITALIA VILLAS – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
KAMPAI – This restaurant specialises in Thai cuisine and serves lunch and dinner. Open daily.
FUENTES – On-site theme restaurant. Open daily.
KICK – On-site bar. Open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

This property does not have lifts.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.

Also known as

El Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Karisma Playa del Carmen
El Dorado Royale
El Dorado Royale A Spa Resort All Inclusive
El Dorado Royale A Spa Resort More Inclusive
El Dorado Royale Catamarán Cenote More Inclusive
El Dorado Royale Gourmet All Inclusive by Karisma
El Dorado Royale, Catamarán, Cenote & More Inclusive Aparthotel

Frequently asked questions

Is there a pool at El Dorado Royale, Catamarán, Cenote & More Inclusive?
Yes, there are 6 outdoor pools.
Are pets allowed at El Dorado Royale, Catamarán, Cenote & More Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at El Dorado Royale, Catamarán, Cenote & More Inclusive?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by El Dorado Royale, Catamarán, Cenote & More Inclusive?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at El Dorado Royale, Catamarán, Cenote & More Inclusive?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at El Dorado Royale, Catamarán, Cenote & More Inclusive and nearby?
Have fun with nearby activities such as horse riding and windsurfing. Additional recreation on-site includes volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 6 outdoor swimming pools. El Dorado Royale, Catamarán, Cenote & More Inclusive also has 2 poolside bars, 2 beach bars and a private beach, as well as a fitness centre, spa services and a garden.
Are there restaurants at or near El Dorado Royale, Catamarán, Cenote & More Inclusive?
Yes, there are 12 on-site restaurants, featuring Mexican cuisine.
Does El Dorado Royale, Catamarán, Cenote & More Inclusive have private hot tubs?
Yes, each apartment has a jetted bath.

El Dorado Royale, Catamarán, Cenote & More Inclusive Reviews

Reviews

8.8

Excellent

9.4/10

Cleanliness

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

The food was excellent, service excellent, spa amazing .. the only complaint we had was the consistency with housekeeping.. the room was cleaned daily but when they take your towels .. they dont re-stock.. Front desk staff inconsistent with communications.. nobody sent the message to get our bags .. had to recheck with conciege after wating 1/2 hr after our 1230 pm appt. for the bell boy to come
Rosalie, 10-night trip
Verified Hotels.com guest review

8/10 Very good

Liliana, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Gorgeous resort with a huge property and all inclusive access to all 3 resorts on the property. Tons of amazing food options, but it was a bit difficult to contact the concierge services by phone. We didn’t realize there was an app until the last day for booking dinner reservations - Would recommend downloading that asap!
Lauren, 10-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent customer service, dinning options, inclusive excursions to Maroma beach (catamaran trip), bike tour and other amenities
Anjum, 5-night family trip
Verified Expedia guest review

8/10 Very good

The resort was very nice and extremely clean. The food was horrible, always cold, always misrepresented with what’s on the menus. You’ll stay hungry at this resort because the food portions are tiny and they try to keep you from ordering more.
Christopher, 7-night trip
Verified Expedia guest review

10/10 Exceptional

I loved the respect and attention given to you there by every single employee. I couldn't have picked a more relaxing, quiet, beautiful, eye popping views, place. I will definitely be back.
Jose Robert, 4-night romance trip
Verified Travelocity guest review

10/10 Exceptional

Gladys, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Property is quiet and calm! Great to spend it with your partner!
Wisbeth, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Laura, 6-night trip
Verified Expedia guest review

8/10 Very good

ryan, 4-night trip
Verified Expedia guest review

10/10 Exceptional

We loved the staff, always very friendly.
Phillip James, 7-night romance trip
Verified Expedia guest review

8/10 Very good

I little bit more lighting along walkways. TV kept being prompted to connect to a device very annoying.
Denis, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Spectacular property, upgraded to a swim out ocean front room. A/C was strong and food was excellent
Donald, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Porfirio, 8-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful property Sarya (apologies for the name spelling) at the front desk was wonderful. She was very welcoming and explained the amenities of the property very clear . She was very friendly. The order taker that worked in In room dinning on Monday evening September 16 was very rude and not helpful. He seems like he did not want to be there to work . Otherwise everyone else was very nice and friendly. I will return there next time.
Moussa, 4-night trip
Verified Expedia guest review

6/10 Good

The app to make dinner was not working correctly and some nights had no dining available.
Melissa, 7-night romance trip
Verified Expedia guest review

6/10 Good

Mark, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Steven Taylor, 7-night trip
Verified Expedia guest review

10/10 Exceptional

From arrival and the two days that followed where excellent .. Booking for excursions was excellent. Communication using the app was easy and fast service with housekeeping and refilling the fridge. Second time service at Santa Fe restaurant was disappointing, slow service and cold food. Service at most restaurants didn’t really accommodate for a big group of seven people . Cats on the resort was a surprise cute but become annoying as they fight as well and some guests tend to feed them making them come back. Breakfast buffet was amazing and service was excellent. Pool was dirty for the rest of our stay tho not so appealing or enjoyable.
Jade, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent service, restaurants were great, food quality was great
JOSEPH, 9-night romance trip
Verified Expedia guest review

10/10 Exceptional

Ana, 8-night trip
Verified Expedia guest review

8/10 Very good

El transporte de carritos es un problema fuera de eso todo está excelente
Ivette Suheid, 3-night trip
Verified Expedia guest review

10/10 Exceptional

we LOVED everything at El Dorado Royale- very clean-the food is amazing, the staff very friendly. The only thing i would say could improve is the rides it does take quite a while to get picked up.
Araceli, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The staff were so helpful! Everyone was so nice and helpful. The food was amazing. These are the most beautiful people I’ve ever met. The views were amazing! I would definitely come back here!
Michael, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

It is a place to relax and escape the world ! The staff could not be nicer and more helpful ! All around it has been our best vacation yet !
Nelson Fred, 5-night trip
Verified Expedia guest review