This is one of the cleanest, well-maintained hotels that I've ever stayed in. The staff were very friendly and accommodating. The beds were comfortable. The in-room fridge kept our drinks very cold, which was great considering how hot the weather was while we were there. It's located right across the street from the Kentucky Expo Center, which housed the venue we were attending.
James
James (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 14 日
Great stay for 4 days!!!
This hotel was very nice good for families. It was walking distance to the Kentucky Convention Center in Louisville. Food was close by. The hotel was clean and whenever we asked for anything within limits it was taken care of. Breakfast was not free which is unfortunate but for the most part I did not care. I was there with my daughter and mom for a basketball tournament. I was happy!!
Nedria
Nedria (4 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 10 日
not good weather was hot and out room was HOT
kuntina
kuntina (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 8 日
Rita
Rita (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 8 日
Convenient to airport, UL and Churchill Downs
The hot buffet breakfast, while small, is worth the discounted price offered when making reservations. The staff is nice and helpful and they even offered to pick me up from an event at UL with their airport shuttle. My only complaint is that the free WiFi could be stronger. I would definitely stay here again.
Michael
Michael (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 23 日
Katie
Katie (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 5 日
James
James (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 4 月 28 日
James
James (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 19 日
Professionalism was a type of magnus opus.
Hudena
Hudena (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 18 日
Amazing staff
We stayed here to visit University of Louisville campus for my daughter. The staff was super friendly. No matter what we asked, they always found an answer for us whether it was about the hotel or the city! ❤️
Jessica
Jessica (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 15 日
Brandon
Brandon (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 4 日
A bit outdated, but quiet and comfortable with friendly staff. Good location right near airport and several restaurants.
Rachel
Rachel (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 3 月 30 日
Very loud with it being located close to the airport.
Eric
Eric (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 28 日
Edward
Edward (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 16 日
Emanuel at four points Louisville, Ky
Got double charged for 3 rooms. Front desk clerk Emanuel refused to refund the over charged amount. Asked to speak to a manager and he got very upset and call the police on us trying to get us kicked out of the hotel. The police officers saw where we were double charge but were not able to do anything being a civil suit. The police officers then told the front desk that we were not to be evicted from the property. He still continued to refuse to call a manager. The next morning on the day of check out, a manager was there and was extremely pleasant and helpful. Very apologetic and working to get the overcharges corrected. As far as Emanuel, absolute worst customer service I’ve ever received and we won’t be staying at anymore four points unless this employee is no longer employed with them. 1 or 2 other people behind us canceled there reservations while all of this was taking place.
Dustin
Dustin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 15 日
Joyce
Joyce (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 14 日
Easy check in
Deborah
Deborah (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 9 日
Nice hotel!
Christopher
Christopher (1 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 6 日
Tim was the BEST!!! So kind and polite, very knowledgeable about the area and history.. if I had to rate his customer service it would definitely be 20/10, made you feel comfortable in a city you’ve never been to before… thank you again Tim!!
Tara
Tara (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 2 日
Clean and quiet.
Sarah
Sarah (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 2 日
We had issues with our room being 85 degrees so they quickly got us a new room. The rooms are nice, the lobby and restaurant are very nice also. The staff was super helpful.