Holiday Inn Cuernavaca by IHG

3.5 star property
Cuernavaca hotel with 2 outdoor pools and restaurant

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Photo gallery for Holiday Inn Cuernavaca by IHG

Breakfast, lunch, dinner served; garden views
Front of property
Poolside bar
Exterior
Interior detail
In the heart of Cuernavaca, Holiday Inn Cuernavaca, an IHG Hotel offers a vibrant retreat with a poolside bar and 2 outdoor pools. Enjoy garden views at Las Cascadas restaurant or explore the nearby city center. With free in-room WiFi, helpful staff have left previous guests impressed.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • Bar
  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Pool

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • 2 outdoor pools
  • Breakfast available
  • Fitness centre
  • Children's pool
  • Pool bar
  • 24-hour room service
  • 24-hour business centre
  • Business centre
  • Meeting rooms
  • Terrace

For families (6)

  • Free cots/infant beds
  • Children's pool
  • Playground on-site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
The current price is HK$705
HK$844 total
includes taxes & fees
3 Sept - 4 Sept

Room options

Available filters for rooms
Showing 12 of 12 rooms

Premium Room, 2 Double Beds

8.4 out of 10
Very good
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(14 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

7.0 out of 10
Good
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Ground Floor

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Pool View

8.6 out of 10
Excellent
(8 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed - double
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
Blvd. Diaz Ordaz 86 Col. Acapanzingo, Cuernavaca, MOR, 62440

What's nearby

  • Plaza de Armas - 3 min drive - 2.3 km
  • Cuernavaca Cathedral - 4 min drive - 2.7 km
  • Tabachines Golf Club - 4 min drive - 2.7 km
  • Forum Cuernavaca - 4 min drive - 3.8 km
  • Galerias Cuernavaca Mall - 5 min drive - 5.3 km

Getting around

  • Benito Juarez International Airport (MEX) - 99 min drive

Restaurants

  • Carnes Al Carbon El Rey De Reyes
  • Solariega
  • ‪Don Atilio - ‬5 min walk
  • Taqueria El Circo
  • Café Punta del Cielo

About this property

Holiday Inn Cuernavaca by IHG

Holiday Inn Cuernavaca by IHG is a great choice for a stay in Cuernavaca. Guests can take a dip in one of 2 outdoor pools or grab a bite to eat at Las Cascadas, which serves breakfast, lunch and dinner. A poolside bar, a fitness centre and a children's pool are other highlights. Fellow travellers say great things about the helpful staff.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 120 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs only, 1 total, up to 5 kg per pet)*
    • Specific rooms only, restrictions apply*
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free secured, uncovered on-site self-parking
    • Free secured, uncovered on-site valet parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–noon on weekdays and 7:00 AM–1:00 PM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Playground
  • Children's menu

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space (28417 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 5 buildings/towers
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • 2 outdoor pools
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Assistive listening devices available

ROOM

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

STAR_OUTLINE

Special features

Dining

Las Cascadas – Overlooking the garden, this restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 545 for adults and MXN 265 for children

Children & extra beds

  • Rollaway beds are available for MXN 570.0 per night

Pets

  • Pets are allowed for an extra charge of MXN 982.5 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Cuernavaca Hotel
Holiday Inn Cuernavaca
Cuernavaca Holiday Inn
Holiday Inn Cuernavaca
Cuernavaca By Ihg Cuernavaca
Holiday Inn Cuernavaca by IHG Hotel
Holiday Inn Cuernavaca an IHG Hotel
Holiday Inn Cuernavaca by IHG Cuernavaca
Holiday Inn Cuernavaca by IHG Hotel Cuernavaca

HELP_OUTLINE

Frequently asked questions

Does Holiday Inn Cuernavaca by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Cuernavaca by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Cuernavaca by IHG?

Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 9:00 PM.

Are pets allowed at Holiday Inn Cuernavaca by IHG?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 5 kg per pet. There's a charge of MXN 982.5 per pet, per night. Food and water bowls are available.

Is parking offered on site at Holiday Inn Cuernavaca by IHG?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Holiday Inn Cuernavaca by IHG?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless check-out is available.

What is there to do at Holiday Inn Cuernavaca by IHG and nearby?

Holiday Inn Cuernavaca by IHG has 2 outdoor pools and a fitness centre.

Are there restaurants at or near Holiday Inn Cuernavaca by IHG?

Yes, Las Cascadas offers garden views.

What's the area around Holiday Inn Cuernavaca by IHG like?

Holiday Inn Cuernavaca by IHG is in Acapantzingo, a short 6-minute walk from Ethnobotanical Garden and Museum of Traditional and Herbal Medicine.

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Holiday Inn Cuernavaca by IHG Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Food

Reviews

10/10 Excellent

Very Nice and clean and accesible !!!
Edna, 2-night trip

8/10 Good

Sss
Ruben, 3-night trip

8/10 Good

Good hotel to spend the weekend
Victor, 1-night trip

10/10 Excellent

Great placec
Erwin, 2-night trip

10/10 Excellent

Perfect for a relaxed weekend
Elsa, 1-night trip

10/10 Excellent

K
Francisco, 1-night trip

10/10 Excellent

If you want a nice place, friendly staff, and overall comfort, then this is the place for you. All of the staff is extremely helpful and friendly especially for those who don’t speak Spanish. Oh and it’s also pet friendly so make sure you bring your 4 legged friends.
Michael, 1-night trip

10/10 Excellent

Great service and cleanliness.

A very American style hotel with equal ammenities. Very clean, excellent maid service, comfy beds and super clean sheets and covers. Food was also good and sevice also. Would highly recommend it!
Diana, 7-night trip

8/10 Good

Nice and inexpensive- air conditioning is not great . But otherwise nice hotel
Scott, 2-night trip

10/10 Excellent

Muy bonito hotel, solo que despues de la 9 de la noche no puedes salir a los alrededores por la inseguridad de la ciudad.
Virginia, 1-night trip

8/10 Good

Todo bien.
Erika, 2-night trip

10/10 Excellent

Siempre !!! Me he hospedado ahí !!!
Cintlali, 1-night trip

8/10 Good

El personal no es un personal muy profesional, ni la Recepcioón, ni los que trabajan en la logística del hotel
Heriberto, 4-night trip

10/10 Excellent

MARCELA IBET, 1-night trip

10/10 Excellent

Excelente estancia.
CLARA ALICIA, 1-night trip

10/10 Excellent

Excelente servicio.
CLARA ALICIA, 2-night trip

10/10 Excellent

monica, 1-night trip

8/10 Good

Su personal es muy amable. Las habitaciones están muy cómodas. Las áreas verdes están muy bien cuidadas.
Dulce Yasmín, 3-night trip

10/10 Excellent

Abraham, 4-night trip

10/10 Excellent

Abraham, 2-night trip

10/10 Excellent

El área de la alberca y hacia el gimnasio muy agradable
Ma Pilar, 1-night trip

10/10 Excellent

Servicio perfecto
Lucero, 1-night trip

8/10 Good

Natali, 4-night trip

2/10 Terrible

La verdad es que ni siquiera utilice el hotel y la reservación porque fui engañado en el precio de la noche y no pude cancelar por prácticas ortodoxas y complicadas entre expedía y los prestadores de servicio, pésimo servicio y me siento defraudado y engañado
ALFREDO, 1-night trip

10/10 Excellent

Elda, 1-night trip