At Hotel Real Mercedes, you're surrounded by the charm of spa services and the thrill of a playground. Savor continental breakfast at Colibri or indulge in body treatments like massages and manicures/pedicures. With an outdoor pool, free WiFi, and helpful concierge services nearby attractions are within reach.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Free breakfast
Spa
Pet-friendly
Pool
Non-smoking
24/7 front desk
Main amenities (12)
Daily housekeeping
Outdoor pool
Spa services
24-hour business centre
Business centre
24-hour front desk
Air conditioning
Front desk safe
Hair salon
Concierge services
Tour/ticket assistance
Banquet hall
Feel at home (6)
Playground on-site
Private bathroom
Television
Daily housekeeping
Minibar
Bathrobes
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Standard Room
Standard Room
9.09.0 out of 10
Wonderful
2 reviews
(2 reviews)
Highlights
Air conditioning
Flat-screen TV
Separate bedroom
Bathrobes
Private bathroom
Minibar
Cable channels
Desk
Sleeps 2
1 Queen Bed
View all photos for Standard Double Room
Standard Double Room
9.69.6 out of 10
Exceptional
4 reviews
(4 reviews)
Highlights
Air conditioning
Flat-screen TV
Separate bedroom
Bathrobes
Private bathroom
Minibar
Cable channels
Desk
Sleeps 4
2 Double Beds
View all photos for Basic Double Room, 1 Queen Bed
Yucatan International Convention Center - 3 min drive - 2.5 km
U.S. Consulate General Mérida - 3 min drive - 2.5 km
Paseo de Montejo - 3 min drive - 2.5 km
US Visa Applicant Service Center - 4 min drive - 3.6 km
Mérida Cathedral - 5 min drive - 3.2 km
Getting around
Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 13 min drive
Teya-Merida Station - 33 min drive
Restaurants
El Tio Ciro
Restaurante Marinos - 9 min walk
KFC - 4 min walk
Burger King - 2 min walk
Grupo Cava - 9 min walk
About this property
Hotel Real Mercedes
Hotel Real Mercedes puts you a short five-minute drive from U.S. Consulate General Mérida and Yucatan International Convention Center. You can take a dip in the outdoor pool, then indulge in massages, body treatments or manicures and pedicures. Also, Paseo de Montejo and Mérida Cathedral are within a short drive.
Languages
English, Spanish
At a glance
DONE
Hotel size
23 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs and cats only, up to 15 kg per pet)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 7:30 AM–10:00 AM
Travelling with children
Playground
Working away
24-hour business centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Hair salon
Pool loungers
Facilities
Safe-deposit box at front desk
Mosquito nets
An outdoor pool
Spa services
Banquet hall
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Bathrobes and slippers
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Toilet paper
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include body treatments and manicures and pedicures.
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of MXN 250 per pet, per day
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Also known as
Hotel Real Mercedes Hotel
Hotel Real Mercedes Mérida
Hotel Real Mercedes Hotel Mérida
Frequently asked questions
Does Hotel Real Mercedes offer free cancellation for a full refund?
Yes, Hotel Real Mercedes does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Real Mercedes?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Real Mercedes?
Yes, cats and dogs are welcome, with a maximum weight of 15 kg per pet. There's a charge of MXN 250 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Real Mercedes?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Real Mercedes?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Real Mercedes?
No, this hotel doesn't have a casino, but Casino La Cima (6-min drive) and Diamonds Casino (6-min drive) are both nearby.
What is there to do at Hotel Real Mercedes and nearby?
Hotel Real Mercedes has an outdoor pool and spa services.
What's the area around Hotel Real Mercedes like?
Hotel Real Mercedes is a short 20-minute walk from Zoological Park of Centenario and 11 minutes' walk from Park of the Americas.
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Hotel Real Mercedes Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Excellent
28 Sept 2023
Good place to stay
ALEJANDRO
ALEJANDRO, 3-night trip
10/10 Excellent
2 Feb 2025
Todo excelente
Victor
Victor, 3-night trip
8/10 Good
5 Jun 2025
The property is super cleaned and they service the rooms daily.
The elevator was not working.
AC is only in the rooms.
Cindy the receptionist was super kind and helpful. She made the difference during my stay.
Overall, it's a nice place.
Belkis
Belkis, 5-night trip
10/10 Excellent
8 Apr 2024
Rooms are spacious . Excellent location to dining options
Bernadette
Bernadette, 2-night trip
10/10 Excellent
22 Sept 2023
Conveniently located. Clean and spacious rooms.
Bernadette
Bernadette, 3-night trip
8/10 Good
11 Nov 2022
Well kept property near medical facility. Quiet AC and clean spacious room.
Downstairs overhead too low!
Frank
Frank, 2-night trip
2/10 Terrible
15 Nov 2023
Strong chemical smell in the rooms, cheaper rooms have no windows, noisy outside (sound like a school next door), no restaurants in proximity, unfriendly service, terrible breakfast. Never again!
Dennis
10/10 Excellent
9 Jun 2025
Ivonne
Ivonne, 1-night trip
2/10 Terrible
7 May 2025
PESIMO SERVICIO
es un hotel sencillo, pero en el tema de la limpieza es pesimo, no te limpian las habitaciones, y la unica respuesta es .. UNA DISCULPA, lo peor es que es recurrente, en el te ma del desayuno, la leche agria,
ARREPENTIDOS de estar en ese hotel
CERO RECOMENDACION
CLAUDIA ARACELI
CLAUDIA ARACELI, 6-night trip
10/10 Excellent
12 Apr 2025
Odin
Odin, 2-night trip
10/10 Excellent
3 Apr 2025
Victor
Victor, 3-night trip
10/10 Excellent
15 Mar 2025
Lourdes
Lourdes, 4-night trip
10/10 Excellent
24 Feb 2025
El hotel esta bien ubicado y es comodo y limpio
Nidia
Nidia, 1-night trip
8/10 Good
18 Feb 2025
Excelente,altamente recomendable.
Jorge Enrique
Jorge Enrique, 1-night trip
10/10 Excellent
16 Feb 2025
Martín de Jesús
Martín de Jesús, 2-night trip
10/10 Excellent
7 Feb 2025
Arturo
Arturo, 2-night trip
10/10 Excellent
15 Jan 2025
Todo bien
Manuel
Manuel, 1-night trip
10/10 Excellent
18 Dec 2024
MARIA DEL REFUGIO
MARIA DEL REFUGIO, 1-night trip
8/10 Good
5 Dec 2024
Medianamente bien no desagradable pero podría mejorarse
Javier
Javier, 6-night trip
10/10 Excellent
2 Dec 2024
muy bien y limpian todo bien y cada día
Jared
Jared, 4-night trip
10/10 Excellent
7 Nov 2024
Buen servicio y el lugar está cómodo
Jorge
Jorge, 1-night trip
10/10 Excellent
6 Nov 2024
Ricardo
Ricardo, 3-night trip
8/10 Good
4 Nov 2024
Estancia cómoda y agradable.
Francisco Martin
Francisco Martin, 7-night trip
6/10 Okay
30 Oct 2024
Hotel muy rústico no tiene cable la alberca no se antoja para meterse se encuentra descuidado.
La comida muy rica en el restaurante