Located in Eimsbuettel, Grand Elysee Hamburg offers a haven of luxury and family fun. Unwind at the rooftop terrace or indulge in a rejuvenating spa treatment at Elyseum. With four on-site restaurants, an indoor pool with sun loungers, and free bicycle rentals nearby attractions are within easy reach.
Hamburg (ZMB-Hamburg Central Train Station) - 22 min walk
Dammtor S-Bahn - 3 min walk
Stephansplatz U-Bahn - 7 min walk
Gaensemarkt U-Bahn - 11 min walk
Restaurants
Café Libretto - 6 min walk
McDonald's - 4 min walk
Twosix
Down Under - 6 min walk
Café Blomen - 7 min walk
About this property
Grand Elysee Hamburg
Grand Elysee Hamburg features a rooftop terrace and puts you within a 15-minute walk of Hamburg Messe and Congress. Guests can visit the spa to be pampered with massages, facials or body scrubs, and Piazza Romana, one of 4 restaurants, serves Mediterranean cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, an indoor pool and a poolside bar. Fellow travellers love the helpful staff. Public transportation is only a short walk: Dammtor S-Bahn is 3 minutes and Stephansplatz U-Bahn is 7 minutes.
Languages
English, French, German, Italian, Spanish
At a glance
DONE
Hotel size
510 rooms
DONE
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: anytime
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
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Children
No cots (infant beds)
Babysitting*
DONE
Pets
Pets allowed (dogs only, 2 total)*
Service animals welcome
Specific rooms only*
Food and water bowls available
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
On-site self-parking (EUR 32 per day)
On-site valet parking (EUR 32 per day)
On-site extended parking
Electric vehicle charging point on site
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
4 restaurants
3 bars/lounges
Poolside bar
Coffee shop
24-hour room service
Travelling with children
Playground
Babysitting (surcharge)
Children's menu
Working away
24-hour business centre
Meeting rooms
Computer station
Conference space (34498 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Porter/bellhop
Free bike hire
Pool loungers
Facilities
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Television in common areas
Fitness centre
An indoor pool
Art gallery on-site
Designer shops on-site
Arcade/games room
Full-service spa
Hot tub
Sauna
Steam room
Banquet hall
Accessibility
Lift
Area rugs in room
Room amenities
Be entertained
50-inch flat-screen TV
Premium cable channels
Streaming services
Home comfort
Air conditioning
Minibar
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Down duvet
Soundproofed rooms
Premium bedding
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Bidet
Designer toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Elyseum. Services include facials, body scrubs and body treatments.
Dining
Piazza Romana – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner.
Brasserie Flum – This brasserie specialises in French cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Top 7 – This rooftop bar specialises in Asian cuisine and only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open selected days.
Boulevard Café – This café serves breakfast, lunch, dinner and light fare. Open daily.
THEO'S – This steakhouse specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Awards and affiliations
The property is a member of Preferred Hotels & Resorts.
Fees & policies
Refundable deposits
Deposit: EUR 50 per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 34 per person
Housekeeping is offered for an extra charge
Children & extra beds
Babysitting is available for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 30 per pet, per night
Parking
Self-parking costs EUR 32 per day
Valet parking costs EUR 32 per day
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 stars.
Also known as
Grand Elysee Hamburg Hotel
Grand Elysee Hotel
Grand Elysee Hamburg
Grand Elysee
Hotel Grand Elysee
Grand Elysee Hamburg Hotel
Grand Elysee Hamburg Hamburg
Grand Elysee Hamburg Hotel Hamburg
Frequently asked questions
Does Grand Elysee Hamburg offer free cancellation for a full refund?
Yes, Grand Elysee Hamburg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Elysee Hamburg?
Yes, there's an indoor pool.
Are pets allowed at Grand Elysee Hamburg?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of EUR 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Grand Elysee Hamburg?
Yes. Self-parking costs EUR 32 per day. Valet parking costs EUR 32 per day. Electric car charging is available.
What are the check-in and check-out times at Grand Elysee Hamburg?
Check-in start time: 2 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Grand Elysee Hamburg?
No, this hotel doesn't have a casino, but Casino Reeperbahn (4-min drive) is nearby.
What is there to do at Grand Elysee Hamburg and nearby?
Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and soothe your senses in the hot tub. Grand Elysee Hamburg also has 3 bars, an indoor pool and a sauna, as well as a steam room and an arcade.
Are there restaurants at or near Grand Elysee Hamburg?
Yes, there are 4 on-site restaurants, featuring al fresco dining and Mediterranean cuisine.
What's the area around Grand Elysee Hamburg like?
Grand Elysee Hamburg is in Eimsbuettel, a short 3-minute walk from Dammtor S-Bahn and 15 minutes' walk from Hamburg Messe and Congress.
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Grand Elysee Hamburg Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.4/10
Staff & service
9.6/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Service staff
Room
Restaurant
Breakfast
Location
Bathroom
Food
Parks
Bed
What guests liked
Breakfast was a highlight with great variety and excellent service. (7 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Good
21 Jun 2025
Good location and restaurants inside the hotel and near by.
A/C not effective so would rethink for hot summers!
Dev Dutt
Dev Dutt, 1-night trip
8/10 Good
11 May 2025
Fantastic stat at the hotel. The only minuses are the tv channels with spoken english and the menues at the restaurants.
Anna-Karin
Anna-Karin, 3-night trip
10/10 Excellent
3 Jan 2025
Excellent location with friendly staff
Kien
Kien, 6-night trip
10/10 Excellent
16 Feb 2025
Lovely stay
As always, very lovely stay at Grand Elyssée. Alcove room is good for a family of 4. The restaurants er all super and breakfast is perfect.
Pool and fitness are a plus
Christian
Christian, 2-night trip
10/10 Excellent
4 Mar 2025
The hotel has a lot to offer
Location in Hamburg is very good. Take your time to explore this part of Hamburg.
The hotel has a lot to offer, restaurants and bars etc.
And I really loved the spa facility. Will definitely visit again.
Claus
Claus, 2-night trip
10/10 Excellent
15 Dec 2024
Excellent service and hotel
Excellent hotel. Kind staff.
Joergen
Joergen, 2-night trip
6/10 Okay
20 Apr 2025
Stressful spa
Too many children at the spa, they informed us wrongfully about childfree hours, was like a waterpark!
Anil Mehmet
Anil Mehmet, 2-night trip
10/10 Excellent
12 Apr 2025
Happy in Hamburg
I went to conference and the hotel was close by. It’s located near everything central in Hamburg.
The valet service is comprehensive and front of house staff are very attentive in regards to taking care of taxis and welcoming you to the hotel.
Check in staff are all friendly and fun.
The rooms are very European and basic styling but they are generously proportioned and well cleaned. In fact, the cleanliness was very high.
This is a good hotel, it won’t disappoint.
Lee
Lee, 2-night trip
10/10 Excellent
18 Nov 2024
Great location and services, tranquil atmosphere
I would stay here again - loved the calm old school atmosphere, spa was great and the rooms tidy and large. Really got the relaxed vibes here!
Mira
Mira, 2-night trip
10/10 Excellent
30 Oct 2024
best hotel in Hamburg
they were so friendly and nice. I highly recommend this hotel.
Verified traveller
3-night trip
10/10 Excellent
19 Nov 2024
Tolles Hotel, nettes Personal
Steffen
Steffen, 1-night trip
10/10 Excellent
14 Dec 2024
Great property and service. Food was excellent. Well done
Lance
Lance, 4-night trip
10/10 Excellent
15 Nov 2024
Very nice hotel. Helpful staff. Beautiful large swimming pool.
Carola
Carola, 1-night trip
10/10 Excellent
2 Jan 2025
We have been coming here for years cause we like that it has everything under one roof from spa,gym and pool to great dining and bar options and everything is top level - and this time we attended the NYE/Silvester Party. What an amazing experience!
Nadja
Nadja, 2-night trip
10/10 Excellent
17 Oct 2024
A five star hotel.
A very pleasant five star hotel. Quiet surroundings, polite, correct and friendly staff. Very nice and clean room. Beautiful, spacious lobby with cafe, bar and piano in afternoon/evening. Perfect for coffe, snacks and atmosphere. In my opinion one of the best hotels in Germany.
Verified traveller
3-night trip
10/10 Excellent
25 Sept 2024
The property was amazing. The only issue in the entire stay was that all the lower level parking meters died for some reason, so be sure to take the ticket stub with you and pay with reception to avoid this inconvenience.
Raymond
Raymond, 2-night trip
10/10 Excellent
13 Oct 2024
Awesome
Awesome
Anish
Anish, 1-night trip
10/10 Excellent
6 Nov 2024
X
Marco Pierre Laurent
Marco Pierre Laurent, 2-night trip
8/10 Good
15 Oct 2024
Nice quiet location, but service could be better.
Nice, large rooms and nice quiet location. But, service defintely could be better for a five star hotel. Our rooms were not ready at check in time and no compensation offered + they forgot to clean both of our rooms (we asked for cleaning at 2.30pm).
Missing possibility to make coffee and tee in the room or at least in the hall way.
Lone
Lone, 2-night trip
6/10 Okay
22 Apr 2025
I found this property to be underwhelming for the price. The air conditioning didn't work and I had to get a stand up fan for the whole stay. The room was dated. I don't like how the doors open outwards and feel that is a bit of a security issue especially for women staying on their own. The bedding was very ordinary with just a bottom sheet and comforter..no other sheet. The gym was tiny and often crowded. The spa's looked beautiful but feel some of that space could be better dedicated to a slightly bigger workout facility. The breakfast that was included was nice. The service at the eateries was hit and miss. No one wanted to make an attempt to communicate in English. I think the staff should have the basics. The steak in the steak house is priced per 100grams and if you don't notice it on the menu before you walk in you can end up overpaying than what you had originally planned. I thought having to pay for the coffee in gym was unreasonable. I like to have a cup before I work out in the morning and before I hit breakfast and had to pay for it. Whereas had I had breakfast before my workout, coffee would have been unlimited. I just don't feel there is value nor would I say this is a 5 star hotel. I would rate it as a 4 star perhaps that needs a renovation. I will be staying at another hotel next year.
Corinne
Corinne, 5-night trip
8/10 Good
4 Nov 2024
This is a beautiful hotel with some lovely restaurants (albeit expensive) in a very nice area. Walking distance around 15 minutes to the main area of the city. Staff at the front desk were helpful but the checkin person was slightly abrupt/not very smiley! The room was very nice only downsides were the TV had only a few English channels and these were news, the options to use your own TV accounts were helpful but the connection was really slow and programs kept buffering which was frustrating. No kettle or coffee machine in the room was really disappointing for a 5 star hotel, seems to be a way of forcing you to order room service which was extremely expensive. Buffet breakfast was good, very busy on the weekend but still received good service. The spa was lovely, enjoyed a very good massage and the pool facilities, pool was extremely busy with lots of young children on the Friday afternoon which wasn’t very enjoyable, other times it was nice and peaceful. Be warned the sauna area is no clothes!!! Overall a lovely stay just a few points to improve on.
Jennifer
Jennifer, 3-night trip
10/10 Excellent
28 Jul 2025
Alles top
Burkhard
Burkhard, 2-night trip
10/10 Excellent
27 Jul 2025
スタッフはとてもフレンドリーで、毎朝の朝食も大変満足のいくものでした。
Ayako
Ayako, 6-night trip
10/10 Excellent
17 Jul 2025
Ayoub
Ayoub, 1-night trip
10/10 Excellent
17 Jul 2025
Super Aufenthalt. Sehr ruhig. Kurzer Fussweg zum Bahnhof Dammtor. Leckeres, vielfältiges Frühstück mit sehr nettem und zuvorkommendem Personal. Sehr gut ausgestattete Zimmer.