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Grand Royal Lagoon

3.0 star property
Lakefront hotel with outdoor pool, near Chac Mool Beach

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Photo gallery for Grand Royal Lagoon

Outdoor pool
View from property
Sun deck
Outdoor pool
In-room safe, desk, blackout curtains, iron/ironing board
At the Grand Royal Lagoon, guests can indulge in a picturesque marina, unwind on the serene garden grounds or take a refreshing dip in the outdoor pool. With WiFi and express check-in services at their fingertips, many previous visitors have praised its convenient location near La Isla Shopping Mall.

Reviews

7.0 out of 10
Good

Popular amenities

  • Airport transfer
  • 24/7 front desk
  • Air conditioning
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Marina
  • Near the beach
  • Restaurants
  • Outdoor pool
  • Room service
  • Babysitting
  • Airport shuttle
  • Area shuttle
  • Limo/town car service
  • Terrace
  • 24-hour front desk

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Garden
  • Terrace
The current price is HK$363
HK$469 total
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, Pool View ( subject to availability)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, Pool View ( subject to availability)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Daily housekeeping
Iron/ironing board
In-room safe
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Standard

In-room safe, desk, blackout curtains, iron/ironing board

Room Standard

  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Calle Quetzal No 8-a, Cancun, QROO, 77500

What's nearby

  • Cancun Convention Center - 19 min walk
  • Forum Beach - 3 min drive
  • Tortuga Beach - 3 min drive
  • Gaviota Azul Beach - 4 min drive
  • La Isla Shopping Mall - 6 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 25 min drive
  • Tulum Intl. Airport (TQO) - 156 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Señor Frogs - ‬5 min drive
  • ‪Club InterContinental - ‬7 min walk
  • ‪The Surfin Burrito - ‬5 min drive
  • ‪Taqueria los Chachalacos - ‬3 min drive
  • ‪Los de Pescado - ‬3 min walk

About this property

Grand Royal Lagoon

Grand Royal Lagoon features a marina and puts you a short five-minute drive from Forum Beach and Tortuga Beach. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. Other highlights include a terrace and a garden.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 34 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 6:00 PM
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
    • Local laws may restrict unmarried guests from sharing a room
DONE

Children

    • Children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site extended parking
DONE

Transfers

    • Airport shuttle*
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Room service

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)

What to do

  • Personal watercraft (motorised)
  • Beach nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Surfing/body boarding nearby
  • Scooter/moped hire nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 4 buildings/towers
  • Garden
  • Terrace
  • Television in common areas
  • An outdoor pool
  • Marina

Accessibility

  • Wheelchair-accessible
  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk

Food and drink

  • Fridge (on request)

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Local area shuttle service is offered for an extra charge
  • Late checkout can be arranged for an extra charge of MXN 450 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Grand Royal Lagoon Hotel Cancun
Grand Royal Lagoon Hotel
Grand Royal Lagoon Cancun
Grand Royal Lagoon
Grand Royal Lagoon Hotel
Grand Royal Lagoon Cancun
Grand Royal Lagoon Hotel Cancun

Frequently asked questions

Does Grand Royal Lagoon offer free cancellation for a full refund?

Yes, Grand Royal Lagoon does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Royal Lagoon?

Yes, there's an outdoor pool.

Are pets allowed at Grand Royal Lagoon?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Grand Royal Lagoon?

Yes, there's free self and extended parking.

Is an airport shuttle service offered by Grand Royal Lagoon?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Grand Royal Lagoon?

Check-in start time: 3 PM; check-in end time: 6:00 PM. Check-out time is noon. Late check-out is available for a charge of MXN 450 (subject to availability). Express check-in and check-out are available.

Is there an on-site casino at Grand Royal Lagoon?

No, this hotel doesn't have a casino, but PlayCity Casino (9-min drive) and Royal Yak Casino and Sports Book (10-min drive) are both nearby.

What is there to do at Grand Royal Lagoon and nearby?

Have fun with activities such as hiking, parasailing and rafting, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.

Are there restaurants at or near Grand Royal Lagoon?

Yes, there's an on-site restaurant.

What's the area around Grand Royal Lagoon like?

Grand Royal Lagoon is a short 19-minute walk from Cancun Convention Center and 8 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

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Grand Royal Lagoon Reviews

Reviews

7.0

Good

7.6/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Good

The hotel location looks like a residential area on the lagoon side; however is not far from Presidente Intercontinental hotel, where one can enjoy first class facilities on the beach, restaurants, large pool, etc. To do that you need to pass through hotel lobby to access above facilities. Public transportation toward Downtown is fairly convenient R1 and R2 busses, just 50 cents USD fare. Overall, Grand Royal Lagoon hotel for the budget price is acceptable.
Constantin, 7-night trip

8/10 Very good

It is a good hotel for the price.
Larissa, 10-night trip

10/10 Exceptional

Everything
Ana Luisa, 7-night trip

10/10 Exceptional

Quiet, clean and comfortable
Davis, 1-night trip

8/10 Very good

Everything was good, excellent services!!

10/10 Exceptional

Great places to stay cold AC clean rooms only backing is Wi-Fi reception isn't great
Betty jean, 5-night trip

6/10 Good

It’s a nice cozy hotel near the lagoon and walking distance to the beach and supermarket. It has a swimming pool and garden. It’s right a budget. I would stay there again.
Larissa, 6-night trip

8/10 Very good

Good budget hotel
Hotel is fine if your looking to travel on a budget. Its close to hotel zone.rooms are clean but dated.there is no restaurant but there are lots of places real close great place to stay if you just want a hotel with no frills.
james, 8-night trip

6/10 Good

Good location. It´s Ok for the pice
Pedro, 1-night trip

10/10 Exceptional

A nice property that let's you enjoy a good nights rest. Convenient and easy to access transportation and the HZ.
Stephen, 4-night trip

4/10 Fair

Lack of in-hotel facilities, cleanliness issues and lack of hotel staffs.
Sanjida, 7-night trip

10/10 Exceptional

Great hotel - wonderful location - just a short walk to the beach, restaurants, stores, etc. My room was very clean and well sized and had everything I needed. All of the staff were polite and kind. I would highly recommend for one looking for a reasonably priced accommodation in the Cancun hotel zone
David Aaron Lichtenstein, 8-night trip

8/10 Very good

First we were suprise not having any balconey, never thought I had to ask for this in hotel. But there were a little cute spot outside to hangout, it was just perfect. For the price it was really good, calm and clean. It's not a 5 stars, but we didn't pay for that neither!
Julie, 3-night trip

8/10 Very good

It was what i expected from a budget hotel. Was clean and pool and grounds were nice place to relax outside. Needs new beds and furniture i. Rooms very dated. But i would stay there again
James, 7-night trip

8/10 Very good

Perfect for MY need to crash for a layover. Helpful to jnsure an early AM cab to airport for Internacional departure
Mark, 1-night trip

6/10 Good

Great price,Nice lawns/views, poolside lounge, picnic tables & cabanas. Room cleaning daily. Very quiet area with good, safe walking places/ eatery. Close to Captain Hook evening cruise shows and dining. Wear a mask when checking in/ out at front office though. I would stay there again.

8/10 Very good

i liked it
Mohamed, 6-night trip

8/10 Very good

Expedia had pictures of a room that doesn’t exist at this small hotel. Unfortunately, I booked the room that doesn’t exist. Hotel staffer Francisco was very helpful. The next day he was able to offer a room, while not the room I had booked, the room offered was a good alternative for us. This is a very basic hotel. If you want frills, go somewhere else. Cable TV is Spanish language only. Our stay was very pleasant. Location is close to shopping and restaurants. We will stay here again.
Michelle Ann Del, 8-night trip

6/10 Good

The beds are horrible one you can feel the springs from the mattress and other bed it's us hard us a rock only a sheet on the bed.
Maria, 1-night trip

6/10 Good

The staff was good but to our standards it was not where we would normally stay.. we bought cleaning supplies to clean the r room. Beds hard everything is outdated. But if you're not gonna spend time in the room and just sleep on a budget then this is your place.
TRACEY, 5-night trip

4/10 Fair

Dirty. Wads of hair on stairs. In shower. Horrible house cleaning
Aaron, 1-night trip

2/10 Poor

The lady lied to us saying Cancun had a mandatory mask use and wouldn't let us come in without a mask. Which we found out was a lie afterwards. They had no water to drink no shampoo no soap nothing extra because they were scared to get sick. We were not sick. Could be a very nice place to stay.
Francis, 1-night trip

6/10 Good

???
Nelman, 1-night trip

2/10 Poor

On the first day There was no light and no running water, when I ask the manger what’s wrong they said that Mexico electric company is the problem ,and light will come back in two days time. There’s no internet in the rooms however you can get internet in the middle of the property but you have to be careful of crocodile. Then I rent an apartment down the street and it has electricity so I ask for a refund and they did not give it to me.
howard, 8-night trip

6/10 Good

Cheap so want expecting wonders just the things that it says in the description or wifi in room... None. Refrigerator... None. Staff was good and the shower was probably the best we'd found down here unlimited hot water and pressure that forces you to be careful! Beds were very hard and you'll toss and turn often. Great location quiet but close to everything
David, 6-night trip