Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive

4.5 star property
Beachfront property in Mazatlán with spa, beach bar

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Photo gallery for Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive

3 outdoor pools, free pool cabanas, pool umbrellas
Front of property – evening/night
View from room
In-room dining
5 restaurants, breakfast, lunch, dinner served; international cuisine
Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive, where luxury meets tranquility in Cerritos. Savor the international cuisine at one of 5 on-site restaurants and soak up some sun with free beach cabanas, a swim-up bar, and a private beach. Guests rave about the helpful staff.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Connecting rooms available
  • Laundry facilities
  • Free parking
  • Spa

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 5 restaurants and 4 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Rooftop terrace
  • Free area shuttle
  • 2 outdoor tennis courts
  • Fitness centre
  • Sauna
  • Free beach cabanas
  • Beach sunloungers

Feel at home (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Kitchenette
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Master Suite

In-room dining

Master Suite

8.8 out of 10
Excellent
(13 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dining table
LED TV
  • 39 sq m
  • Partial ocean view
  • Sleeps 6
  • 1 Double Sofa Bed and 2 Double Beds

View all photos for Junior Suite, Ocean View

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Suite, Ocean View

9.0 out of 10
Wonderful
(29 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
LED TV
Hypo-allergenic bedding
  • 90 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Pueblo Bonito Mazatlan - All Inclusive

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
9.0 out of 10, Wonderful, 1,001 reviews
The price is HK$1,338
HK$1,592 total
includes taxes & fees
7 Sept - 8 Sept
Pueblo Bonito Mazatlan - All Inclusive
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About the area

Map
Av. Ernesto Coppel Campana 201, Mazatlán, SIN, 82110

What's nearby

  • Mazagua Aquatic Park - 14 min walk - 1.1 km
  • Witches Beach - 19 min walk - 1.6 km
  • Mazatlan International Center - 8 min drive - 4.3 km
  • Galerias Mazatlan - 9 min drive - 5.8 km
  • Cerritos Beach - 10 min drive - 6.9 km

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 29 min drive
  • Free local area shuttle

Restaurants

  • Margarita
  • Kelly's Bar
  • ‪Hotel Riu Mazatlán, Sinaloa - ‬20 min walk
  • ‪Looney Bean - ‬20 min walk
  • La Cordeliere

About this property

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive

Putting you within a 15-minute drive of Cerritos Beach, Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive offers a private beach where you can enjoy free cabanas, beach massages and volleyball. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. La Cordeliere, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. There are 4 bars/lounges and a rooftop terrace at this luxurious property, and in-room conveniences such as fridges and microwaves. Fellow travellers love the helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Meals and beverages at companion properties
Limited gourmet or à la carte dining

Activities and facilities/equipment

All non-motorised water sports are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Cooking
Dancing
Language

Entertainment

On-site entertainment and activities
Theme parties

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 378 rooms

Arriving/Leaving

    • Check-in time starts at 4:00 PM
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out

Special check-in instructions

    • Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
    • Guests are required to provide name and reservation number at the resort entrance, before approaching the reception area.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Wheelchair-accessible parking on site
    • On-site parking is limited

Off-site

    • Free area shuttle

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • 5 restaurants
  • 4 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • 24-hour room service

Travelling with children

  • Children's pool
  • Free local shuttle
  • Babysitting (surcharge)
  • Local/corner shop
  • Children's menu

What to do

  • On a private beach
  • Tennis lessons
  • Yoga classes
  • Beach volleyball
  • Snorkelling
  • Shopping
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Free pool cabanas
  • Beach sunloungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 15 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Piano
  • Fitness centre
  • Golf driving range on-site
  • 3 outdoor pools
  • Full-service spa
  • Hot tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
ROOM

Room amenities

Be entertained

  • LED television
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

What to enjoy

  • In-room massage
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishes and utensils

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
STAR_OUTLINE

Special features

Spa

Armonia Spa has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

La Cordeliere – This beachfront fine-dining restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
The Bistro – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Emerald Grill – On-site restaurant. Open daily.
Sunset Grill – This poolside bistro specialises in Mexican cuisine and serves lunch and dinner. Open daily.
Deli I and II – This delicatessen only serves light fare. Open daily.
MONETIZATION_ON

Fees & policies

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector and a security system on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Pueblo Bonito Emerald Bay Resort All Inclusive Mazatlan
Pueblo Bonito Emerald Bay Resort All Inclusive
Pueblo Bonito Emerald Bay Mazatlan
Pueblo Bonito Emerald Bay
Pueblo Bonito Emerald Bay All Inclusive Mazatlan
Pueblo Bonito Emerald Bay Resort Spa All Inclusive
Pueblo Bonito Emerald Bay Resort Spa All Inclusive
Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive Mazatlán
HELP_OUTLINE

Frequently asked questions

Does Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive offer free cancellation for a full refund?

Yes, Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

Yes, there's free self and valet parking. Parking spaces may be limited.

What are the check-in and check-out times at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

You can check in starting at 4:00 PM. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.

Is there an on-site casino at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

No, this property doesn't have a casino, but Casino del Rey (15-min drive) and MonteCarlo Casino (16-min drive) are both nearby.

What is there to do at Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive and nearby?

Have fun with on-site activities such as snorkelling and volleyball, and practise your swing on the tennis courts. Additional recreation on-site includes volleyball and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 3 outdoor swimming pools. Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive also has 4 bars, a private beach and a sauna, as well as a fitness centre and a garden.

Are there restaurants at or near Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive?

Yes, there are 5 on-site restaurants, featuring al fresco dining and international cuisine.

Does Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a stovetop, a fridge and a microwave.

What's the area around Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive like?

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive is in Cerritos. Popular attractions include Cerritos Beach, which is 11 minutes away by car.

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Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Drinks
View
Children
Restaurant
Amenities
Spa
Family friendly

What guests liked

  • Breakfast options were delicious with fresh food and good service. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

The staff was extremely friendly and helpful
Trenton, 7-night trip

10/10 Excellent

Excellent food service at Bistro. Good amenities. The only bad thing in the bar closing 10:30pm.
Roberto, 3-night trip

10/10 Excellent

Jesus at the pool was awesome. He took care of us each day making sure we had what we needed.
Tammy, 4-night trip

10/10 Excellent

Amazing trip, The resort was so beautiful and clean.
Timbra, 5-night trip

10/10 Excellent

The whole experience was amazing. Customer service was top of the line Food, cleanse everything was amazing. Thank you very much 😊
Ana, 3-night trip

10/10 Excellent

This was a great stay here ya the Pueblo bonito emerald bay, we love their resorts and can’t wait to visit another.
Joseph Brandon, 4-night trip

8/10 Good

I had always stayed in December never in the Summer in June to be specific. It was overcrowded; the pool, the restaurants. I like it better in December.
Nora, 4-night trip

10/10 Excellent

I visited Pueblo Bonito Emerald Bay with my friends and we had an excellent time. All the staff were especially friendly an knowledgeable, the ocean view from our room was stunning, the food was great, and the activities fun and diverse. A gorgeous resort right on the beach with an array of amenities and services, I highly recommend it!
Makayla Janelle, 9-night trip

10/10 Excellent

Loved the staff, water aerobics, pottery painting, beach walks, breakfast buffet, maid service, grounds.
Sarah, 7-night trip

10/10 Excellent

Exelente hotel
Aldo Gilberto, 2-night trip

10/10 Excellent

Excellent
Christopher W, 3-night trip

6/10 Okay

We loved to Pueblo bonito mazatlan - better food, layout, and more child friendly.
Lucy Anne, 7-night trip

10/10 Excellent

All staff and properties were top-notch
Gordon Brian, 7-night trip

10/10 Excellent

One of the best Hotels in Mazatlán

The hotel is amazing, really clean and the food is awesome, but the staff sometimes behaves like if only the international tourists had paid to be there.
4-night trip

10/10 Excellent

.
María del Pilar, 4-night trip

8/10 Good

We liked the hotel, but it needs tlc. for older adults it is not convenient. A lot of stairs and a lot of walking.
Rodolfo, 4-night trip

10/10 Excellent

Awesome property!! Staff is very friendly and professional!!!
Keith James, 7-night trip

10/10 Excellent

Very relaxing. Beautiful resort and landscaping. Excellent staff. Nice rooms with great view. If you're looking for night life and lots of activities, this isn't for you. But if you want relaxing and good food and drinks, it's perfect.
Pamela, 7-night trip

10/10 Excellent

Staff extraordinarily friendly and professional
john, 7-night trip

8/10 Good

The property is nice as you drive up. They have lengthy lines and could do a better job at offering water while you wait. The room wasn’t ready timely, you need a golf cart to transport you to different areas and that can take some time (10min) in the heat it was not fun. The pools were nice and the property was big and beautifully decorated. Very family oriented. The room was ok overall stay was average on a lovely property.
Stefanie, 2-night trip

10/10 Excellent

The activates coordinators where absolutely amazing. We had lots of fun!
Racheal N, 8-night trip

10/10 Excellent

Beautiful property. Great service.
Gillian, 5-night trip

10/10 Excellent

Great property and love the service. The staff was very friendly and kind. I had a situation occur where I had to switch rooms and they were very kind and flexible.
Maria, 3-night trip

10/10 Excellent

.
ROBERTO, 6-night trip

10/10 Excellent

Amazing property very clean great staff that are eager to please and serve you great experience
Sean, 1-night trip