Hotel New Grand

4.5 star property
Bayfront hotel with 4 restaurants, near Osanbashi International Passenger Terminal

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Photo gallery for Hotel New Grand

4 restaurants, breakfast, lunch, dinner served; French cuisine
Front of property
Banquet hall
Lobby
Staircase
Experience the essence of Yokohama at Hotel New Grand, where modern luxury meets natural charm. Stroll through the garden, indulge in French cuisine at one of four on-site restaurants or unwind with a coffee from the cafe.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Laundry facilities
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Laundry service

Feel at home (6)

  • Children stay free
  • Fridge
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 65 of 65 rooms

[Late Check-in at 5PM] Tower Bay View Double, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Bidet
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

[Late Check-in at 5PM] Tower High Floor, Premier Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

[Late Check-in at 5PM] Standard Twin Room, Non Smoking, Tower

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Bidet
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

[Late Check-in at 5PM] Tower Bay View Twin, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Bidet
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

[Check-in 15:00] Run of the House

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Down duvet
Bidet
Designer toiletries
  • Sleeps 2
  • 2 Twin Beds OR 1 Twin Bed

[Check-in 15:00] Bayside Twin, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Bidet
  • 32 sq m
  • Sleeps 5
  • 2 Twin Beds

[Check-in 15:00] Tower Bay View Double, Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Bidet
  • 34 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

[Check-in 15:00] Tower Regular Twin, Smoking

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Bidet
  • 32 sq m
  • Sleeps 5
  • 2 Twin Beds

[Check-in 15:00] Bayside Double Room

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Bidet
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

[Check-in 15:00] Tower Side Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Bidet
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

[Check-in 15:00] Grand Deluxe Twin, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Hairdryer
  • 34 sq m
  • Sleeps 4
  • 2 Twin Beds

[Check-in 15:00] Tower High Floor Suite Double, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Down duvet
Separate bedroom
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

[Check-in 15:00] Tower Bay View Double, Non Smoking

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Bidet
  • 34 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

[Check-in 15:00] Grand Suite Double, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Down duvet
Separate bedroom
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

[Check-in 15:00] Grand Suite Twin, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Down duvet
Separate bedroom
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

[Check-in 15:00] Tower Regular Twin, Non Smoking

8.8 out of 10
Excellent
(21 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Bidet
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

[Check-in 15:00] Tower Grand Club Floor Double, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Hairdryer
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

[Check-in 15:00] Main Building Grand Double

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Down duvet
Hairdryer
Bidet
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

[Check-in 15:00] Tower Grand Club Floor Twin, Non Smoking

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Hairdryer
  • 32 sq m
  • Sleeps 5
  • 2 Twin Beds

Single Room, Main Building

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Down duvet
Bidet
Designer toiletries
  • 20 sq m
  • Sleeps 1
  • 1 Large Twin Bed

[Check-in 15:00] Tower High Floor Suite Twin, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Down duvet
Separate bedroom
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

[Check-in 15:00] Bayfront Corner Double Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Bidet
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

[Check-in 15:00] Tower Bay View Twin, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Bidet
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

[Check-in 15:00] Tower Side Twin, Non Smoking

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Bidet
  • 32 sq m
  • Sleeps 5
  • 2 Twin Beds

[Check-in 15:00] Bayfront Hollywood Twin, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Bidet
  • 32 sq m
  • Sleeps 4
  • 2 Large Twin Beds

[Check-in 15:00] Tower Bay View Twin, Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Egyptian cotton bed sheets
Down duvet
Premium bedding
Bidet
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

Check in after 3 Pm-Grand Club Floor Twin Room with Extra Bed-Tower Building-Non-Smoking

  • Sleeps 3

Tower Building Standard Twin Room- Smoking

  • Sleeps 2

Standard Floor Bay View Hollywood Twin Room Tower Non smoking

  • Sleeps 2

Grand Deluxe Twin Room Main Building

  • Sleeps 2

Grand Club Floor High Floor Triple Room

  • Sleeps 3

Standard Floor Bay View Corner Double Room Tower Smoking

  • Sleeps 2

Grand Club Floor Twin Room High floor Non smoking

  • Sleeps 2

Grand Club Floor Bay View Hollywood Twin Room

  • Sleeps 2

Grand Double Room Main Building

  • Sleeps 2

Superior Floor Tower Side Double Room

  • Sleeps 2

[Late Check-in at 5 Pm]Tower Bay View Double, Non Smoking

  • Sleeps 2

Grand Club Floor Bay View Corner Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

[Check-in 15:00] Tower Bay View Twin, Smoking

  • Sleeps 2

[Check-in 15:00] Tower Bay View Twin, Non Smoking

  • Sleeps 2

Standard Floor Standard Twin Room Non smoking

  • Sleeps 2

Standard Floor Bay View Corner Double Room Tower

  • Sleeps 2

Macarthur' Suite- Main Building

  • Sleeps 2

Grand Twin Suite Main Building

  • Sleeps 2

Standard Floor Bay View Corner Double Room Tower Non smoking

  • Sleeps 2

Superior Floor Bay Side Twin Room

  • Sleeps 2

Superior Floor Bay Side Double Room

  • Sleeps 2

Grand Club Floor Premier Double Suite

  • Sleeps 2

Tower High Floor Twin Room

  • Sleeps 2

Superior Floor Bay Front Hollywood Twin Room

  • Sleeps 2

Tower Building Standard Floor Standard Twin Room

  • Sleeps 3

Superior Floor Bay Front Corner Double Room

  • Sleeps 2

Grand Twin Room Main Building

  • Sleeps 2

Grand Double Suite Main Building

  • Sleeps 2

Superior Floor Bay Side Comfort Triple Room

  • Sleeps 3

Grand Club Floor Double Room High Floor

  • Sleeps 2

Grand Club Floor Premier Twin Suite

  • Sleeps 2

Check in after 3 Pm-Superior Floor Tower Side Twin-Non Smoking

  • Sleeps 3

Grand Club Floor Presidential Suite

  • Sleeps 2

Superior Floor Universal Design Room

  • Sleeps 2

Premium Twin Room - Tower Building - Non-Smoking

  • Sleeps 2

Run Of House

  • Sleeps 2

Twin With Bayside-Superior Floor Non Smoking

  • Sleeps 3

Premium Double Room - Tower Building - Non-Smoking

  • Sleeps 2

Tower Building Standard Floor Bay View Hollywood Twin Room Smoking

  • Sleeps 2

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About the area

Map
10 Yamashita-cho Naka-ku, Yokohama, Kanagawa-ken, 231 8520

What's nearby

  • Osanbashi International Passenger Terminal - 9 min walk - 0.8 km
  • Yokohama Stadium - 12 min walk - 1.0 km
  • Red Brick Warehouse - 14 min walk - 1.2 km
  • Yokohama Cosmo World - 3 min drive - 1.7 km
  • Pacifico Yokohama - 4 min drive - 2.4 km

Getting around

  • Tokyo (HND-Haneda) - 15 min drive
  • Ishikawacho station - 14 min walk
  • Kannai Station - 20 min walk
  • Sakuragicho Station - 25 min walk
  • Motomachi-Chukagai station - 5 min walk
  • Nihon-odori Station - 10 min walk
  • Bashamichi Station - 18 min walk

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪カフェ・ベローチェ - ‬3 min walk
  • ‪サンマルクカフェ - ‬3 min walk
  • ‪Cafe La Bohéme - ‬3 min walk
  • ‪コーヒーハウス ザ カフェ - ‬1 min walk

About this property

Hotel New Grand

Hotel New Grand offers a great location, putting you within a 15-minute walk of Tokyo Bay and Yokohama Stadium. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit Le Normandie, one of 4 restaurants, which serves French cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a terrace and a garden. Fellow travellers like the helpful staff and overall property condition. Public transportation is only a short walk: Motomachi-Chukagai station is 5 minutes and Nihon-odori Station is 10 minutes.

Languages

English, Japanese

At a glance

DONE

Hotel size

    • 230 rooms
    • Arranged over 18 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Minimum check-in age – 20
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • This property's garden will be closed from now to August 29, 2025 due to construction.
    • Breakfast is not included in the Breakfast rate plan for children ages 0-6.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 20
DONE

Children

    • One child (aged 6 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (JPY 1500 per day)
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 4 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Bed rails

What to do

  • Discount at nearby fitness centre

Working away

  • Business centre
  • Meeting rooms
  • Conference space (4736 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 1927
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Banquet hall
  • Reception hall
  • Traditional architecture

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Alarm clock
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Shower/bath combination
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Le Normandie – Overlooking the ocean, this fine-dining restaurant specialises in French cuisine and serves breakfast, lunch and dinner. Reservations are required.
Il Giardino – Overlooking the garden, this restaurant specialises in Italian cuisine and serves lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Yugyoan Tankuma – Overlooking the ocean, this sushi bar specialises in Japanese cuisine and only serves lunch. Reservations are required. Open daily.
The Cafe – This coffee shop specialises in American cuisine and serves brunch, lunch, dinner and light fare. Open daily.
Sea Guardian 2 – On-site bar. Open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of the World.

Fees & policies

Parking

  • Self-parking costs JPY 1500 per day

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel New Grand Yokohama
Hotel New Grand
New Grand Yokohama
Hotel New Grand Hotel
Hotel New Grand Yokohama
Hotel New Grand Hotel Yokohama

Frequently asked questions

Does Hotel New Grand offer free cancellation for a full refund?

Yes, Hotel New Grand does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel New Grand?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel New Grand?

Yes. Self-parking costs JPY 1500 per day.

What are the check-in and check-out times at Hotel New Grand?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM.

What is there to do at Hotel New Grand and nearby?

Hotel New Grand has a garden.

Are there restaurants at or near Hotel New Grand?

Yes, there are 4 on-site restaurants, featuring al fresco dining, French cuisine and garden views.

What's the area around Hotel New Grand like?

Hotel New Grand is located on the waterfront in Chinatown, a short 5-minute walk from Motomachi-Chukagai station and 5 minutes' walk from Tokyo Bay. Travellers say that this hotel is in a good location.

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Hotel New Grand Reviews

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Room
View
Service staff
Location
History
Chinatown
Restaurant
Port
Waterfront
Bay

What guests liked

  • Breakfast at the property was great and enjoyed daily at the NORMANDIE Restaurant. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Awesome staff, easy to communicate without speaking Japanese. Very nice hotel.
William, 1-night trip

10/10 Excellent

This location was so convenient. The staff was very professional. The restaurant in the hotel was very good.
Patrick, 2-night trip

10/10 Excellent

The staff was very professional at all times. The location was so convenient.
Patrick, 3-night trip

10/10 Excellent

This place was great highly recommend!
Jacob, 2-night trip

10/10 Excellent

A perfect stay in a beautiful, historic hotel. Highly recommend the Bay View rooms.
Anne, 5-night trip

10/10 Excellent

Overall our stay was great!
Peachy, 4-night trip

10/10 Excellent

Beautiful classic hotel
Thomas, 1-night trip

10/10 Excellent

Friendly staff and great area, convenient
Bradford, 1-night trip

10/10 Excellent

Fantastic!!
Tina, 4-night trip

10/10 Excellent

Nice helpful staff, large room, clean convenient to surrounding areas
LUZMINIA, 1-night trip

10/10 Excellent

Their service was very good
Manami Y, 2-night trip

10/10 Excellent

Great view and close to key attractions in Yokohama. Very friendly staff!
Sepehr, 2-night trip

10/10 Excellent

This hotel is one of the best we have stayed in. The staff are all incredible.
sharon, 2-night trip

10/10 Excellent

Staff was very friendly, helpful and courteous. The hotel and the room was immaculate.
David, 1-night trip

10/10 Excellent

Excellent location, right at Yamashita park and Chinatown, and within walking distance to the Red Brick Warehouse. Room is comfortable and spacious, and amenities were great. Staff were warm and courteous.
Marc, 6-night trip

10/10 Excellent

The staff were all superb! The room (16 th floor) was the quietest we have ever stayed in at any hotel.
Steve, 3-night trip

10/10 Excellent

No.1 Hotel
kilhak, 1-night trip

8/10 Good

Good
WIN NAING, 1-night trip

8/10 Good

Good location, historical. The carpet and some walls need repair/maintenance.
Maki, 1-night trip

10/10 Excellent

Fast excellent services everywhere
KAM NONG, 1-night trip

8/10 Good

I liked the property because it was within 1/2 mile (805 meters) of the Yokohama Passenger Cruise Terminal and walking distance to chinatown. What I didn't like was that there was no shuttle service from the hotel to the cruise port, particularly since it's so close!
Diane, 2-night trip

6/10 Okay

Feels like an 80' hotel.
Mario, 2-night trip

10/10 Excellent

This was our third visit to the New Grand Hotel prior to a cruise. We love the history and ambience of the old part and the great harbour views from the tower part. The staff are very attentive and professional and the gardens out front are delight to stroll in. China town close by is a great contrast to visit especially all lit up at night.
Lynne, 2-night trip

10/10 Excellent

Very close to Chinatown.

10/10 Excellent

Classical Gem of Yokohama

Beautiful, classy gem of Yokohama with well-trained, well-mannered, & pleasant staff. Definitely will stay again.. thank you for being there.
1-night trip