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Grand Hôtel Thalasso et Spa

5.0 star property
Upmarket beachfront hotel with spa, near St-Jean-de-Luz Beach

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Grand Hôtel Thalasso et Spa, near St-Jean-de-Luz Beach, offers an unforgettable getaway with beachfront dining and a spa offering massages and facials. Relax on the sun-kissed terrace or indulge in ocean views while savoring French cuisine at Aho Fina; enjoy fitness classes, yoga classes or unwind in the steam room.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Gym
  • Parking available
  • Pool
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Free children's club
  • Fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • 24-hour room service

Feel at home (6)

  • Children's club (free)
  • Playground on-site
  • Rollaway/extra beds
  • Private bathroom
  • Separate bedroom
  • Television

Why we love this property

Seaside adventures await
Explore water thrills just steps from this beachfront hotel. The on-site restaurant offers dining with ocean views and coastal breezes.
Spa escape sanctuary
A full-service spa offers body scrubs, massages, and facials in tranquil treatment rooms. Hot springs, sauna, and mud baths complete this wellness haven.
Beach views and design
Victorian elegance meets seaside splendour at this luxury hotel. Ocean views complement classic architecture in the vibrant city centre.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Suite, Terrace

1 bedroom, premium bedding, pillow-top beds, minibar

Junior Suite, Terrace

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 34 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic room with city view

1 bedroom, premium bedding, pillow-top beds, minibar

Classic room with city view

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Separate bedroom
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Ocean Room

1 bedroom, premium bedding, pillow-top beds, minibar

Superior Ocean Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Separate bedroom
  • 22 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ocean Terrace Suite

1 bedroom, premium bedding, pillow-top beds, minibar

Ocean Terrace Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 63 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room

1 bedroom, premium bedding, pillow-top beds, minibar

Family Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior City View Room

1 bedroom, premium bedding, pillow-top beds, minibar

Superior City View Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Pillow-top bed
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Ocean Room

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Ocean Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Pillow-top bed
  • 34 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

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HK$3,570 total
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About the area

Map
43 Boulevard Thiers, Saint-Jean-de-Luz, Pyrenees-Atlantiques, 64500

What's nearby

  • St-Jean-de-Luz Beach - 1 min walk - 0.0 km
  • Church of St-Jean-Baptiste - 6 min walk - 0.6 km
  • Maison Louis XIV - 8 min walk - 0.7 km
  • Port de Saint-Jean-de-Luz - 9 min walk - 0.8 km
  • Pointe de Sainte Barbe - 7 min drive - 1.8 km

Getting around

  • Biarritz (BIQ-Pays Basque) - 20 min drive
  • San Sebastian (EAS) - 27 min drive
  • Guethary Station - 8 min drive
  • Saint-Jean-de-Luz Ciboure Station - 11 min walk
  • Saint-Jean-de-Luz (XJZ-Saint-Jean-de-Luz Train Station) - 11 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Café Vauban - ‬4 min walk
  • ‪Le Prado - ‬2 min walk
  • ‪Brasserie le Sud - ‬4 min walk
  • ‪Le Petit Grill Basque – Chez Maya - ‬7 min walk
  • ‪Hôtel Parc Victoria - ‬8 min walk

About this property

Grand Hôtel Thalasso et Spa

Grand Hôtel Thalasso et Spa is a great choice for your beach stay in Saint-Jean-de-Luz, putting you near activities such as surfing/body boarding, parasailing and windsurfing. The indoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, hydrotherapy and thalassotherapy. Offering a beachfront location, Aho Fina serves French cuisine and is open for lunch and dinner. A free kid's club, a bar/lounge and a fitness centre are other highlights at this luxurious hotel.

At a glance

DONE

Hotel size

    • 52 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: noon
    • Contactless check-in and check-out are available
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Free children's club
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site valet parking (EUR 29 per day)
    • Height restrictions apply for on-site parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Playground

What to do

  • On the beach
  • Fitness classes
  • Yoga classes
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Surfing/body boarding nearby
  • Scooter/moped hire nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1909
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Victorian architecture

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 20 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room. The spa is open daily. Guests under 13 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Dining

Aho Fina – This beachfront restaurant specialises in French cuisine and serves lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 5.04 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 32 for adults and EUR 12 for children
  • Airport shuttle service is offered for an extra charge of EUR 50 per vehicle (one way)

Renovations and closures

This property is closed from 30 September 2025 to 26 April 2026 (dates subject to change).
The property is closed between 26 November and 16 December.

Children & extra beds

  • Rollaway beds are available for EUR 51.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25 per pet, per night

Parking

  • Valet parking costs EUR 29 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 7:00 PM
  • Guests under 17 years old are not allowed in the swimming pool, fitness facility or hot tub, while guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision
  • Guests under 13 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector, a security system and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Children under 16 years old are allowed in the pool/spa from 1:30 PM to 5 PM and must be accompanied by an adult.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

Grand Hôtel Thalasso Spa Saint-Jean-de-Luz
Grand Hôtel Thalasso Spa
Grand Thalasso Spa Saint-Jean-de-Luz
Thalasso Et Spa Saint Jean Luz
Grand Hôtel Thalasso et Spa Hotel
Grand Hôtel Thalasso et Spa Saint-Jean-de-Luz
Grand Hôtel Thalasso et Spa Hotel Saint-Jean-de-Luz

Frequently asked questions

Is Grand Hôtel Thalasso et Spa currently open?

This property is closed from 30 September 2025 to 26 April 2026 (dates subject to change).

Does Grand Hôtel Thalasso et Spa offer free cancellation for a full refund?

Yes, Grand Hôtel Thalasso et Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Hôtel Thalasso et Spa?

Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 7:00 PM.

Are pets allowed at Grand Hôtel Thalasso et Spa?

Yes, cats and dogs are welcome. There's a charge of EUR 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Grand Hôtel Thalasso et Spa?

Yes. Valet parking costs EUR 29 per day.

Is an airport shuttle service offered by Grand Hôtel Thalasso et Spa?

Yes, an airport shuttle is available. The charge is EUR 50 per vehicle one way.

What are the check-in and check-out times at Grand Hôtel Thalasso et Spa?

Check-in start time: 4:00 PM; check-in end time: noon. Check-out time is noon. Contactless social distancing and check-out are available.

Is there an on-site casino at Grand Hôtel Thalasso et Spa?

No, this hotel doesn't have a casino, but Casino Barriere (15-min drive) is nearby.

What is there to do at Grand Hôtel Thalasso et Spa and nearby?

Have fun with activities such as cycling, hiking and jet-skiing, and practise your swing at the nearby golf course. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Grand Hôtel Thalasso et Spa also has a sauna and a steam room.

Are there restaurants at or near Grand Hôtel Thalasso et Spa?

Yes, Aho Fina offers beachfront dining, French cuisine and ocean views.

What's the area around Grand Hôtel Thalasso et Spa like?

Grand Hôtel Thalasso et Spa is in the heart of Saint-Jean-de-Luz, a short 2-minute walk from Bay of Biscay and 11 minutes' walk from Port de Saint-Jean-de-Luz.

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Grand Hôtel Thalasso et Spa Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Location
Service staff
Room
Beach

What guests liked

  • The spa was really nice with a good sauna, steam room, and impressive reception area. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

4/10 Fair

Hotel is right on the beach. The location is very good. A little outdated but fine. The pool is indoor, the spa was ok, I had a good massage. We don’t eat dinner there, but lunch was very good.
Elizabeth, 1-night trip

10/10 Exceptional

Excellent! We will come back.
Thomas, 3-night trip

10/10 Exceptional

excellent staff!

The front desk (Cami) welcomed us even though we were early for check-in. The Concierge (Julien) helped us with our luggage, dinner reservations and early morning travel arrangements to the airport. Merci!
great location for a short stay!
Margaret, 1-night trip

10/10 Exceptional

Amazing hotel !

Just Amazing - will be back !
Peter, 1-night trip

6/10 Good

Para ser un hotel de 500€ la noche deja mucho que desear el servicio de recepción y en especial el restaurante en el servicio de comida y cena. El spa esta poco cuidado y el resto es ok. el desayuno es bueno, no se si para 35€ por persona pero esta bien.
Alberto, 2-night trip

10/10 Exceptional

Très bel hôtel l ( qui sera magnifique une fois le ravalement extérieur effectué et l'espace spa rénové. très bon service: accueil, service voiturier, service chambres. Très bon emplacement avec plage en face ( juste à traverser la rue. Bar lounge très sympa avec de bons cocktails
ALAIN, 2-night trip

10/10 Exceptional

Séjour idyllique avec vue imprenable

Nous avons passé un excellent séjour à Saint-Jean-de-Luz ! L’emplacement de l’hôtel est parfait, avec une vue splendide sur les plages. La chambre était spacieuse, décorée avec goût, et mention spéciale pour les rideaux et stores occultants : nous avons dormi comme des bébés ! Tout était très agréable et soigné. Seul petit bémol : le self-parking, qui pourrait être amélioré pour être plus pratique. Mais cela n’a en rien gâché notre séjour, que nous avons adoré.
Balcon terrasse de la chambre
L’hôtel
Julien, 2-night trip

10/10 Exceptional

Toujours pas déçu je reviendrai à nouveau avec plaisir
Jose Manuel, 1-night trip

8/10 Very good

Great employee and very professional and kind. The only inconvenience is that they can’t let you or service you on the beach
Daniel, 1-night trip

10/10 Exceptional

El Personal increíble y la ubicación perfecta
Fernando, 1-night trip

10/10 Exceptional

Tout était parfait Hotel avec emplacement imprenable Accueil personnel parfait Chambre vue océan de rêve Le petit déjeuner au somment Service spa top Toujours un grand plaisir Juste un problème l établissement n avait pas au moment du check out l information statut gold et ne voulait pas en premiere intention appliquer les -20,% spa C est toujours désagréable Avantage applique au final mais devoir demander est pas top
Jérôme, 2-night trip

10/10 Exceptional

One of the best hotels ever
Oleg, 2-night trip

10/10 Exceptional

Luxe et volupté

Dans la plus pure tradition des palaces de plage et de l’hospitalité à la française, le personnel du Grand Hôtel nous a fait vivre une expérience mémorable. Nous avons été surclassés dans une suite ravissante avec mille attentions tout au long de notre court séjour. Spa très agréable avec une piscine d’eau de mer et excellent petit déjeuner en terrasse. Le meilleur de Saint-Jean de Luz et du luxe à la française
Frédéric, 1-night trip

10/10 Exceptional

Hôtel exceptionnel

Magnifique hôtel superbement situé Accueil parfait Service sympathique et efficace Un séjour de rêve
GERARD, 1-night trip

10/10 Exceptional

Hâte d’y retourner !

Superbe établissement, qualité de service et accueil personnalisé de la Directrice
Mustapha, 1-night trip

10/10 Exceptional

Super hôtel et personnel très attentif
Cyril, 4-night trip

10/10 Exceptional

Un hôtel d’exception avec une équipe au top

Notre séjour a été tout simplement parfait. Dès notre arrivée, nous avons été accueillis avec chaleur et professionnalisme. Le service tout au long du séjour a été irréprochable : personnel attentif, réactif et toujours souriant. Chaque demande a été prise en compte rapidement. Mention spéciale pour la directrice, qui est d’une gentillesse et d’un grand professionnalisme. Elle est présente, à l’écoute de ses clients et veille à ce que chaque détail soit parfait. Le spa est un véritable havre de paix : les installations sont magnifiques, parfaitement entretenues, et ma praticienne est d’un professionnalisme remarquable. Chaque soin est un vrai moment de détente et de bien-être, réalisé avec douceur et expertise. Un grand merci à toute l’équipe pour avoir rendu ce nouveau séjour parfait. Nous reviendrons (encore ☺️) sans hésitation !
Alice, 2-night trip

10/10 Exceptional

Top

Superbe hôtel en bord de mer, bar restaurant terrasse au top, spa et salle de sport sont un plus très agréable !
Benjamin, 1-night trip

10/10 Exceptional

Incroyable

Séjour fantastique incroyable hôtel accueil exceptionnel piscine spa inoubliables
Sandrine, 3-night trip

10/10 Exceptional

Pour un moment détente

Super service, belle chambre, Spa, piscine très agréables. merci
Emilie-Laye, 2-night trip

10/10 Exceptional

Fantastique, très haut de gamme à taille humaine

Absolument fantastique !!! Accueil extrêmement professionnel (5 * oblige) mais aussi très convivial malgré la haute rigueur exigée, hôtel à taille "humaine" Prestations de très haute qualité et emplacement imprenable sur la baie de St Jean
Frédéric, 2-night trip

10/10 Exceptional

Superbe endroit que nous ne pouvons que recommander. Vue imprenable et personnel impeccable ! Bravo à toute l’équipe
Anthony, 1-night trip

4/10 Fair

Not a Thalasso hotel. Was better few years ago

They advise as Thalasso, but it is not sea water. It is a pool with jets. The Spa area had better days… the Himalaya salt sauna and ice fountain not working. The pool water a bit cold, few places to rest and bad maintenance In the rooms the pillows wore terrible, the tower rack not working in hole hotel ( so our swimming clothes and towels dont dry) and they turn of the air conditioner at night, just leave the fan, so in October I couldn’t sleep I’ve stayed in this hotel before, and was much better.
Mauro, 1-night trip

10/10 Exceptional

Lovely Historic Hotel

This is a majestic old (but updated) hotel with excellent service. They gave us a tour of the facility and explained all the available services. The whirlpool, sauna, and steam room were all included in the price of the room. They even upgraded our room to ocean view! What incredible service at an incredible hotel.
1-night trip

10/10 Exceptional

Fantastic service, lovely room, very clean and perfect location
5-night trip