Parque Balneário Hotel Santos by Castelo Itaipava is the perfect retreat in Gonzaga, offering an outdoor pool with sun loungers and a scenic view. Enjoy Origens-Mar restaurant on site or unwind at the poolside bar, with free WiFi available to all guests. The helpful staff has left a lasting impression on previous guests.
VIP Access
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Pool
Bar
Pet-friendly
Parking available
Non-smoking
Air conditioning
Main amenities (12)
Daily housekeeping
Near the beach
Restaurants and bar/lounge
Outdoor pool
Free children's club
Fitness centre
Valet parking
Pool bar
24-hour room service
Terrace
24-hour front desk
Air conditioning
Feel at home (6)
Children's club (free)
Television
Terrace
Daily housekeeping
Laundry facilities
Blackout curtains
The current price is HK$458
HK$458
HK$524 total
includes taxes & fees
1 Sept - 2 Sept
Room options
Available filters for rooms
Showing 12 of 12 rooms
View all photos for Presidential Studio Suite
Presidential Studio Suite
Highlights
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
LCD TV
Premium bedding
Blackout curtains
Separate bath and shower
81 sq m
Sleeps 2
1 King Bed
View all photos for Deluxe Studio Suite
Deluxe Studio Suite
9.49.4 out of 10
Exceptional
3 reviews
(3 reviews)
Highlights
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
In-room safe
Daily housekeeping
26 sq m
Sleeps 2
1 King Bed
View all photos for Superior Double Room
Superior Double Room
8.68.6 out of 10
Excellent
41 reviews
(41 reviews)
Highlights
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
In-room safe
24 sq m
Sleeps 2
1 Queen Bed
View all photos for Luxury Quadruple Room
Luxury Quadruple Room
9.69.6 out of 10
Exceptional
4 reviews
(4 reviews)
Highlights
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
In-room safe
24 sq m
Sleeps 4
2 Double Beds
View all photos for Superior Quadruple Room
Superior Quadruple Room
9.49.4 out of 10
Exceptional
13 reviews
(13 reviews)
Highlights
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
In-room safe
Daily housekeeping
24 sq m
Sleeps 4
2 Double Beds
View all photos for Luxury Double Room
Luxury Double Room
9.49.4 out of 10
Exceptional
6 reviews
(6 reviews)
Highlights
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
In-room safe
Daily housekeeping
24 sq m
Partial sea view
Sleeps 2
1 King Bed
View all photos for Quadruple Room Deluxe with Sea View
Quadruple Room Deluxe with Sea View
25 sq m
Sea view
Sleeps 4
View all photos for Double Room Deluxe with Sea View
Double Room Deluxe with Sea View
23 sq m
Sea view
Sleeps 2
View all photos for Quadruple Room Standard
Quadruple Room Standard
23 sq m
Sleeps 4
View all photos for Double Room Standard
Double Room Standard
18 sq m
Sleeps 2
View all photos for Double Suite Deluxe with partial view
Double Suite Deluxe with partial view
80 sq m
Sleeps 2
View all photos for Double Suite Deluxe with Sea View
Avenida Ana Costa, 555, Praia do Gonzaga, Santos, SP, 11060-003
What's nearby
Gonzaga Beach - 2 min walk - 0.2 km
Boqueirao Beach - 2 min walk - 0.2 km
José Menino Beach - 11 min walk - 1.0 km
Ponta da Praia Beach - 4 min drive - 3.6 km
Santos Harbor - 5 min drive - 4.7 km
Getting around
São Paulo (CGH-Congonhas) - 87 min drive
Bernardino de Campos Station - 13 min walk
Ana Costa Station - 16 min walk
Washington Luís Station - 18 min walk
Restaurants
Café Santos - 2 min walk
Restaurante - Parque Balneário Hotel - 2 min walk
Barão Chopperia - 1 min walk
Quiosque Chopp Brahma - 2 min walk
Brunella Confeitaria - 1 min walk
About this property
Parque Balneário Hotel Santos by Castelo Itaipava
Parque Balneário Hotel Santos by Castelo Itaipava features a free kids' club and puts you only steps from Gonzaga Beach. You can splash around at the outdoor pool, grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a poolside bar, a fitness centre and a snack bar/deli. The helpful staff and location get great marks from fellow travellers.
Languages
English, Portuguese, Spanish
At a glance
DONE
Hotel size
119 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Parents must have child's birth certificate and photo ID*
Free children's club
DONE
Pets
Pets allowed (1 total, up to 10 kg per pet)*
Restrictions apply*
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
On-site valet parking (BRL 35.00 per day)
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Poolside bar
24-hour room service
Snack bar/deli
Travelling with children
Free children's club
What to do
Beach nearby
Working away
Conference space (11 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Pool loungers
Facilities
Safe-deposit box at front desk
Terrace
Fitness centre
An outdoor pool
Banquet hall
Accessibility
Wheelchair-accessible
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchairs available on site
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Minibar
Iron/ironing board (on request)
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Free toiletries
Hairdryer
Towels
Stay connected
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
Origens-Mar – On-site restaurant.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Service fee: 12 per cent
Children & extra beds
Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Pets
Pets are allowed for an extra charge of BRL 99 per pet, per night
Parking
Valet parking costs BRL 35.00 per day
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Parque Balneario Hotel Santos
Parque Balneario Hotel
Parque Balneario Santos
Parque Balneario
Parque Balneario Hotel Santos, Brazil
Parque Balneário Santos
Parque Balneário Hotel Santos
Balneário Hotel Santos by Castelo Itaipava
Parque Balneario Santos By Atlantica Hotels
Parque Balneário Hotel Santos by Castelo Itaipava Hotel
Parque Balneário Hotel Santos by Castelo Itaipava Santos
Parque Balneário Hotel Santos by Castelo Itaipava Hotel Santos
Frequently asked questions
Does Parque Balneário Hotel Santos by Castelo Itaipava offer free cancellation for a full refund?
Yes, Parque Balneário Hotel Santos by Castelo Itaipava does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Parque Balneário Hotel Santos by Castelo Itaipava?
Yes, there's an outdoor pool.
Are pets allowed at Parque Balneário Hotel Santos by Castelo Itaipava?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of BRL 99 per pet, per night.
Is parking offered on site at Parque Balneário Hotel Santos by Castelo Itaipava?
Yes. Valet parking costs BRL 35.00 per day.
What are the check-in and check-out times at Parque Balneário Hotel Santos by Castelo Itaipava?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Parque Balneário Hotel Santos by Castelo Itaipava and nearby?
Parque Balneário Hotel Santos by Castelo Itaipava has an outdoor pool and a fitness centre.
Are there restaurants at or near Parque Balneário Hotel Santos by Castelo Itaipava?
Yes, there's an on-site restaurant, Origens-Mar.
What's the area around Parque Balneário Hotel Santos by Castelo Itaipava like?
Parque Balneário Hotel Santos by Castelo Itaipava is located near Gonzaga Beach in Gonzaga, a short 2-minute walk from Shopping Parque Balneário and 3 minutes' walk from Boqueirao Beach. Travellers say that the hotel is in a great location.
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Parque Balneário Hotel Santos by Castelo Itaipava Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Service staff
Beach
Breakfast
Room
Location
What guests liked
Breakfast was abundant, delicious, and catered to guests' needs with excellent service. (5 reviews)
The property offers a great location with a superb view of the beach and easy access to nearby amenities. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
9 Jul 2025
Nice location! Beautiful sunset from the pool deck!
Andrea
Andrea, 2-night trip
10/10 Excellent
10 Jul 2025
Excellent hotel. Very professional and courteous staff. Extremely clean. Breakfast was delicious. Highly recommend! I would stay again!
Oscar
Oscar, 2-night trip
10/10 Excellent
21 Mar 2025
really good hotel
Tony
Tony, 1-night trip
6/10 Okay
27 Jun 2025
The hotel is on a nice location, close to the beach and close to shops. I think this hotel in general can look into cleaniness and some renovation works. Breakfast is simple and small.
Angelo
Angelo, 2-night trip
10/10 Excellent
7 Apr 2025
Very friendly and effective staff. The dinner we had at the Hotel was outstanding.
Stephen
Stephen, 2-night trip
10/10 Excellent
3 Mar 2025
It was a fine place to stay overnight before we left on a cruise
Kevin
Kevin, 1-night trip
4/10 Poor
22 Jul 2025
Ac was very loud at night and we couldn’t sleep.
Also the Internet signal was very weak.
Regis
Regis, 5-night trip
10/10 Excellent
11 Feb 2025
Excelente
Leticia
Leticia, 1-night trip
10/10 Excellent
17 Mar 2025
Super
martin
martin, 1-night trip
8/10 Good
8 Apr 2025
No free parking
The hotel is suitable for an overnight stay in Santos. However, it does not offer free parking (!) and charges 35 reals per night.
Olga
Olga, 1-night trip
10/10 Excellent
31 Dec 2024
Great place, elevators are not good though
Matthew
Matthew, 2-night trip
8/10 Good
1 Dec 2024
Boa
Boa
Paulo
Paulo, 2-night trip
4/10 Poor
3 Dec 2024
Check-in was horrible. Only two staff when there's a long line of guests waiting to check in. I spent more than 30 minutes in queue.
Edgardo
Edgardo, 1-night trip
2/10 Terrible
15 Feb 2025
I was very disappointed with the hotel I was thought it was good
Check in was super slow looking as if the computer system is really obsolete
Slow and few lifts for the amount of guests
Bad taste decoration
Bathroom very slippery and dangerous especially to old people
Terrible internet connection
We had to check out 2 days before and move to the Novotel near by paying twice for the accommodation
Breakfast with not as much choice. Decoration resembles a nursing home refectory than a hotel
I would never stay there again and never recommend to anyone.
For the lack of internet connectivity we should be refunded. I could not work in the room or elsewhere in the premises
Really disappointing!!!
Terezinha
Terezinha, 3-night trip
10/10 Excellent
10 Aug 2025
Amo, esse hotel café da manhã excelente a localização perfeita.
Gislene
Gislene, 1-night trip
10/10 Excellent
11 Jul 2025
Lugar muito agradável, limpo, pessoas atenciosas, fácil acesso a área comercial e muitas opções de lazer. Voltarei com certeza
Luciana
Luciana, 1-night trip
2/10 Terrible
1 Jul 2025
Juliana
Juliana, 2-night trip
10/10 Excellent
28 Jun 2025
Tudo foi muito bom. O atendimento, as acomodações e tudo mais. O único "que" foi um brinde de dois cafés que só o meu marido aproveitou. Poderia ter um chocolate para as meninas...
Mas amei a experiência.
Precisávamos de descanso e tivemos isso lá.
Kelly Cristina
Kelly Cristina, 1-night trip
10/10 Excellent
25 Jun 2025
Fomos muito bem atendidos na recepção, tudo muito rápido e prático
Heloisa
Heloisa, 2-night trip
6/10 Okay
31 May 2025
Cristina
Cristina, 3-night trip
10/10 Excellent
30 May 2025
Hotel maravilhoso, atendimento excelente desde a portaria a gerência...café da manhã maravilhoso...gente fiquei 2 dias me hospedei na suíte deluxe e dps na presidencial maravilhosa....esse hotel merece 5 estrelas.
Tiago
Tiago, 1-night trip
10/10 Excellent
25 May 2025
Takuo
Takuo, 6-night trip
10/10 Excellent
19 May 2025
Muito bom, atendimento, comida, piscina, recreação p/ crianças e conforto, tudo nota 10, só o sinal da internet estava muito ruim.
Aristela Damasceno
Aristela Damasceno, 2-night trip
10/10 Excellent
19 May 2025
Localização excelente. Atendimento do pessoal muito bom.
ANDRÉ PASQUALINI
ANDRÉ PASQUALINI, 1-night trip
10/10 Excellent
19 May 2025
Gostei do atendimento na recepção no Check in e em outras solicitações foram rápidos e eficientes.