15200 Addison Road, Building A, Addison, TX, 75001
What's nearby
Addison Circle Park - 6 min walk
Village on the Parkway - 16 min walk
Galleria Dallas - 4 min drive
Medical City Hospital - 9 min drive
University of Texas at Dallas - 10 min drive
Getting around
Love Field Airport (DAL) - 21 min drive
Dallas-Fort Worth International Airport (DFW) - 22 min drive
Dallas Union Station - 15 min drive
Dallas Medical-Market Center Station - 20 min drive
West Irving Station - 21 min drive
Restaurants
Addison Improv Comedy Theatre and Restaurant - 7 min walk
BJ's Restaurant & Brewhouse - 4 min walk
Jason's Deli - 10 min walk
Lupe Tortilla Mexican - 12 min walk
Buffalo Wild Wings - 9 min walk
About this property
MainStay Suites Addison-Dallas
When you stay at MainStay Suites Addison-Dallas, you'll be within a 10-minute drive of Galleria Dallas and University of Texas at Dallas. Guests can take a dip in the outdoor pool, and free perks include WiFi, self-parking and on-the-go breakfast daily between 6:30 AM and 9:30 AM. Also, American Airlines Center and Southern Methodist University are within a short drive.
Languages
English, Hindi, Spanish
At a glance
Hotel size
70 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Wheelchair-accessible parking and van parking on site
On-site parking includes off-street options
Property amenities
Food and drink
Free on-the-go breakfast each morning 6:30 AM–9:30 AM
Coffee/tea in a common area
Free reception (selected days)
Travelling with children
Children stay for free (see details)
Local/corner shop
What to do
Golfing nearby
Working away
Business centre
Meeting room
Conference space (344 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Facilities
1 building/tower
Built in 2001
ATM/banking
Television in common areas
An outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Handrails in stairwells
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
43-inch TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Premium bedding
Free cot/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Fridge
Freezer
Microwave
Kitchen
Stovetop
Cookware, dishes and utensils
Dishwasher
Ice maker
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Refundable deposits
Deposit: USD 125 per stay
Children & extra beds
Rollaway beds are available for USD 10.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 20 per pet, per night
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hawthorn Suites Wyndham Addison Galleria Hotel
Hawthorn Suites Wyndham Galleria Hotel
Hawthorn Suites Wyndham Addison Galleria
Hawthorn Suites Wyndham Galleria
MainStay Suites
Mainstay Suites Addison Dallas
MainStay Suites Addison-Dallas Hotel
MainStay Suites Addison-Dallas Addison
Hawthorn Suites by Wyndham Addison Galleria
MainStay Suites Addison-Dallas Hotel Addison
Frequently asked questions
Does MainStay Suites Addison-Dallas offer free cancellation for a full refund?
Yes, MainStay Suites Addison-Dallas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at MainStay Suites Addison-Dallas?
Yes, there's an outdoor pool.
Are pets allowed at MainStay Suites Addison-Dallas?
Yes, pets are welcome. There's a charge of USD 20 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at MainStay Suites Addison-Dallas?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at MainStay Suites Addison-Dallas?
Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11 AM.
What is there to do at MainStay Suites Addison-Dallas and nearby?
MainStay Suites Addison-Dallas has an outdoor pool.
Does MainStay Suites Addison-Dallas have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware and an ice maker.
What's the area around MainStay Suites Addison-Dallas like?
MainStay Suites Addison-Dallas is a short 6-minute walk from Addison Circle Park and 16 minutes' walk from Village on the Parkway.
MainStay Suites Addison-Dallas Reviews
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0/10
Cleanliness
7.4/10
Staff & service
6.4/10
Amenities
6.6/10
Property conditions & facilities
5.4/10
Eco-friendliness
Reviews
6/10 Good
14 January 2025
Doreen
Doreen, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
11 January 2025
Nick
Nick, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 January 2025
Anderson jose
Anderson jose, 3-night trip
Verified Hotels.com guest review
4/10 Fair
31 December 2024
Reginald
Reginald, 3-night trip
Verified Hotels.com guest review
2/10 Poor
15 December 2024
Awful experience
The concierge service is horrible; the man was very rude and bad-tempered. The room was dirty, there was a cockroach in the kitchen, and the hairdryer was sticky. Even so, they refused to cancel the reservation I had for another day and Hotels.com turned into a pumpkin doing nothing...
I have pictures but I couldn't uploaded, as usual, the Hotels.com's App is working bad...
Guadalupe
Guadalupe, 1-night trip
Verified Hotels.com guest review
2/10 Poor
9 December 2024
Condemn this hotel
This hotel needs to be condemned. Im surprised it's still open
Verified traveller
1-night trip
Verified Hotels.com guest review
4/10 Fair
14 November 2024
Jonathan
Jonathan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 November 2024
Gregory
Gregory, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 November 2024
Marithea
Marithea, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
31 October 2024
Gregory
Gregory, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 October 2024
Gregory
Gregory, 6-night trip
Verified Hotels.com guest review
2/10 Poor
28 October 2024
Jifo
Jifo, 2-night trip with friends
Verified Hotels.com guest review
2/10 Poor
13 October 2024
The room wasn't ready until after 4pm and when we did get in our room 5-6 roaches crawling on walls and in the bathroom. Disgusting
Joseph
Joseph, 1-night family trip
Verified Expedia guest review
8/10 Very good
10 October 2024
Luke
Luke, 1-night trip
Verified Expedia guest review
6/10 Good
10 October 2024
All in all, the experience was pretty good! My only issue is that they said there was free breakfast, and upon waking up there was none at all. Only coffee. The first room we received was disgusting, with roaches everywhere, stained sheets, and bugs in the bed. Upon reporting such, they moved us to a much nicer room.
Taryn
Taryn, 1-night trip
Verified Expedia guest review
2/10 Poor
4 October 2024
STAY AWAY! STAY AWAY! STAY AWAY!
Cockroaches all over the place! All over the place!!!
Do not wake up at night: you'll see them around you! Near your bed, yes! Tons of them: you can easily take a picture! Baby cockroaches pop up in front of you! They are transparent, yet still disgusting!!!
Svetlana
Svetlana, 4-night trip
Verified Hotels.com guest review
4/10 Fair
26 September 2024
Don't expect much for the cheap price.
We were in town for a wedding and only stayed 1 night. The staff was friendly and the beds and linens were clean. No problems with plumbing or A/C. The price was cheap so I guess I shouldn't have expected too much but there were roaches in one of our rooms and a syringe was found in the kleenex box of the other. We arrived later in the evening and were surprised with a $100 deposit for each room which was more than the price for the 1 night stay and not mentioned anywhere in the booking process. It was returned in 3-5 business days but what would have happened to someone who couldn't do that? No place to go and a non refundable booking? The "free breakfast" was pre packaged honey buns/muffins and coffee that you had to ask for. There was a heavy smell of weed in the elevator and hallway but I blame other guests for that. We didn't
do any cooking or use the dishes so I can't speak to that but I wouldn't want to anyway after seeing a few roaches. The staff was informed about the roaches at checkout but I didn't find out about the syringe until we were already heading back home and didn't have a chance to call them within an acceptable time frame. I would probably recommend people stay somewhere else or call ahead to make sure you know what you are getting.
Verified traveller
1-night family trip
Verified Hotels.com guest review
2/10 Poor
23 September 2024
This was something out of a horror movie
Christopher
Christopher, 2-night trip with friends
Verified Hotels.com guest review
6/10 Good
8 September 2024
Jorge
Jorge, 15-night trip
Verified Hotels.com guest review
4/10 Fair
27 August 2024
Very run down and most things were broken such as door handle, sink handles, lights not working. Could have a lot of potential just a lack of cleaning and maintenance. Also definite cockroach problem too. Found 15 + during our short stay.
Verified traveller
2-night family trip
Verified Hotels.com guest review
6/10 Good
27 August 2024
In need of cleaning and updating...
Trying to temper this review because the price was low, but.... The whole hotel is in need of an update. Everything from the lobby, stairs, elevator hallways to the rooms could use a very good/deep cleaning. The carpet and furniture in my room was stained and worn. The room could use some paint to cover up obvious construction changes (removal of valences on the window), etc. While the staff was nice, the service was mediocre. My room lacked hangers and one of the lamps was missing a lightbulb. I made this request very next day and I never received these items. I apparently missed the "cleaning time" for my room one day and was unable to get it serviced. When serviced the next day, I was not given all of the towels I needed. If staying in the area again, I would spend a bit more and stay elsewhere.