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MainStay Suites Addison-Dallas

2.5 star property
Suburban Addison hotel with outdoor pool

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Photo gallery for MainStay Suites Addison-Dallas

Exterior
Premium bedding, desk, laptop workspace, iron/ironing board
Free daily on-the-go breakfast
Premium bedding, desk, laptop workspace, iron/ironing board
Exterior
In the heart of Addison-Dallas, MainStay Suites Addison-Dallas offers a welcoming retreat with free to-go breakfast and a manager's reception. Enjoy the outdoor pool, connect to in-room WiFi, or stock up at the grocery store. With dry cleaning/laundry services and an elevator available too.

Reviews

6.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free breakfast
  • Connecting rooms available
  • Free parking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Corner/local shop
  • ATM/banking services
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Conference space

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Kitchen
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is HK$442
HK$510 total
includes taxes & fees
24 Aug - 25 Aug

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
HDTV
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
HDTV
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
HDTV
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
HDTV
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
HDTV
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Property amenity

Quality Suites Addison - Dallas

  • Pool
  • Free breakfast
  • Pet-friendly
  • Free parking
6.0 out of 10, 1,000 reviews
The price is HK$468
HK$539 total
includes taxes & fees
15 Sept - 16 Sept
Quality Suites Addison - Dallas
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About the area

Map
15200 Addison Road, Building A, Addison, TX, 75001

What's nearby

  • Addison Circle Park - 5 min walk - 0.5 km
  • Village on the Parkway - 13 min walk - 1.2 km
  • Galleria Dallas - 3 min drive - 3.7 km
  • Baylor Scott & White The Heart Hospital - 7 min drive - 11.5 km
  • University of Texas at Dallas - 11 min drive - 9.6 km

Getting around

  • Love Field Airport (DAL) - 21 min drive
  • Dallas-Fort Worth International Airport (DFW) - 22 min drive
  • Dallas Union Station - 15 min drive
  • Dallas Medical-Market Center Station - 20 min drive
  • West Irving Station - 21 min drive

Restaurants

  • Improv Comedy Club
  • ‪BJ's Restaurant & Brewhouse - ‬4 min walk
  • ‪Hudson House - ‬5 min walk
  • ‪Outback Steakhouse - ‬1 min walk
  • ‪Texas de Brazil - ‬3 min walk

About this property

MainStay Suites Addison-Dallas

When you stay at MainStay Suites Addison-Dallas, you'll be within a 10-minute drive of Galleria Dallas and Baylor Scott & White The Heart Hospital. Guests can take a dip in the outdoor pool, and free perks include WiFi, self-parking and on-the-go breakfast daily between 6:30 AM and 9:30 AM. Also, Dallas Market Center and American Airlines Center are within a short drive.

Languages

English, Hindi, Spanish

At a glance

DONE

Hotel size

    • 70 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site motorhome/coach/lorry parking (fees apply)
    • Wheelchair-accessible parking and van parking on site
    • On-site parking includes off-street options

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 6:30 AM–9:30 AM
  • Coffee/tea in a common area
  • Free reception (selected days)

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

What to do

  • Golfing nearby

Working away

  • Business centre
  • Meeting room
  • Conference space (344 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2001
  • ATM/banking
  • Television in common areas
  • An outdoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Handrails in stairwells
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 43-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes and utensils
  • Dishwasher
  • Ice maker

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: USD 125 per stay

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per pet, per night

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hawthorn Suites Wyndham Addison Galleria Hotel
Hawthorn Suites Wyndham Galleria Hotel
Hawthorn Suites Wyndham Addison Galleria
Hawthorn Suites Wyndham Galleria
MainStay Suites
Mainstay Suites Addison Dallas
MainStay Suites Addison-Dallas Hotel
MainStay Suites Addison-Dallas Addison
Hawthorn Suites by Wyndham Addison Galleria
MainStay Suites Addison-Dallas Hotel Addison

Frequently asked questions

Does MainStay Suites Addison-Dallas offer free cancellation for a full refund?

Yes, MainStay Suites Addison-Dallas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at MainStay Suites Addison-Dallas?

Yes, there's an outdoor pool.

Are pets allowed at MainStay Suites Addison-Dallas?

Yes, pets are welcome. There's a charge of USD 20 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at MainStay Suites Addison-Dallas?

Yes, there's free self parking. Motorhome/coach/lorry parking is available.

What are the check-in and check-out times at MainStay Suites Addison-Dallas?

Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11 AM.

What is there to do at MainStay Suites Addison-Dallas and nearby?

MainStay Suites Addison-Dallas has an outdoor pool.

Does MainStay Suites Addison-Dallas have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, cookware and an ice maker.

What's the area around MainStay Suites Addison-Dallas like?

MainStay Suites Addison-Dallas is a short 6-minute walk from Addison Circle Park and 16 minutes' walk from Village on the Parkway.

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MainStay Suites Addison-Dallas Reviews

Reviews

6.6

Good

6.6/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Toilet
Elevator
Location
Lobby
Breakfast
Bed
Water
Couch

Reviews

8/10 Good

Good price.
Shantha, 1-night trip

10/10 Excellent

Great experience loved the suite
Jose, 1-night trip

2/10 Terrible

Place is dirty and roach infested. Hallways smell like urine
Elena, 3-night trip

2/10 Terrible

Roaches, Dish washer didn't work, It smelled terrible in the building, elevator was not working, Room was dirty, Night worker was asleep at the desk,
Pamela Garcia and James, 2-night trip

10/10 Excellent

Its so quiet good for sleeping
Enidza, 1-night trip

4/10 Poor

I hated my stay here. They charged a $100 deposit for a rundown, unsafe hotel. The first front desk representative was rude and clueless. The elevator didn’t work, the building was hot, humid, and smelled like cigarettes. People were walking around without shirts or in just underwear. Our room door didn’t close properly, the bathroom door wouldn’t shut, the towels and furniture were stained, and there were roaches. The only positive was the representative at checkout, who was polite but everything else, and especially the first staff member, was awful.
Guadalupe, 1-night trip

10/10 Excellent

The staff did not pester us
Todd, 6-night trip

4/10 Poor

Super run down
Jordain, 1-night trip

4/10 Poor

Not for business travelers. Deteriorating conditions.
Amer, 3-night trip

2/10 Terrible

One of the nastiest hotels I’ve ever stayed in carpets are stained walls are disgusting it stunk I couldn’t even stay the night there
Noah, 2-night trip

2/10 Terrible

Filthy, Smoke Smell Horrible, Smoke Detectors Missing, Unsafe
Briana, 2-night trip

2/10 Terrible

The property was supposed to have breakfast. Instead there was a tiny basket of gas station mini-muffins. The steps and hallways were filthy not just needing a carpet sweeper, but truly disgusting. My room was barely clean and extremely outdated and dingy. The televisions in both rooms did not work the first night. The parking lot was littered with trash. I would have moved, but there were no rooms at an affordable price anywhere near my convention. It was the worst place ever for me, and I travel a lot.
Vicki, 7-night trip

2/10 Terrible

DO NOT STAY HERE. This establishment is an embarrassment to the Choice Hotels name. Wires hanging from ceiling where smoke detectors should be). Security latches on doors broken or missing, elevator broken 4 of the 7 days we stayed. Broken or non functioning amenities, dirty and stained carpets, and the list goes on. I heard another guest call this a “roach motel”. That about sums it up.
Peter, 4-night trip

2/10 Terrible

Terrible check in. Slow and inaccurate. Family woke up with bedbugs all over. 100% would not recommend.
Becky, 1-night trip

4/10 Poor

Staff was not friendly.
Christie, 9-night trip

4/10 Poor

No elevator, no fridge in the room, no discount. We had to stay downstairs due to a disability. Dirty carpet, falling apart. The staff was at least nice.
1-night trip

2/10 Terrible

It is sketchy and dirty. Front desk is nice but the rooms, stairs, floors, beds, curtains, furniture, and some of bathrooms are gross. Not ok. Couldn’t stay there the 2nd night.
Camille, 2-night trip

4/10 Poor

Left my adidas sandals and they threw them out.
Ricardo, 3-night trip

2/10 Terrible

Literally the worst hotel I've been to. Do not stay here! The roaches were so bad, I checked 15 min after checking in! Thank God the Springhill Suites had availability!
jennifer, 4-night trip

2/10 Terrible

This hotel should be condemned. It and the room was in bad condition. The elevator was broken when i checked in. I was told this AFTER i checked in. And of course there were no rooms available on the first floor. A nice guest offered to help carry my luggage upstairs. The entire place smells like wet musty moldy carpet. My room wreaked of old wet dog. My bathroom ceiling had sooo much black mold. The stove top irons were sooo rusted. There were gnats flying everywhere in the room. The hallway was dim and didn't feel safe. My curtains and wall had, what I'm sure, was blood splatter on it. Don't stay here. I booked 2 nights and checked out the morning after the 1st night.
Possible blood splatter on curtains
Raicoll, 2-night trip

8/10 Good

Apt style w/cookware. NO BREAKFAST/NO ELEVATOR!!!!

Stay was great. Budget friendly. Apt style hotel woth kitchen pots, pans, plates, dinnerware, stove top and full size fridge/freezer. NO BREAKFAST AND NO ELEVATOR(no sign for either and ZERO notification of such) these are the two HUGE concerns with this hotel. Very spacious. Windows open for fresh air. Hotel has slight odor of curry/smoke but not overbearing.
1-night trip

10/10 Excellent

This was a very nice and clean hotel
lisha, 1-night trip

2/10 Terrible

Horrible. This hotel is so dirty & full of bugs. It needs to be condemned. DO NOT STAY HERE...
Renee, 2-night trip

2/10 Terrible

This property is 0/0. The elevators was out of order. I checked out earlier than my checkout date. The a/c was not working properly. The carpet was stained. The property gave an old smell. The internet/ cable was out for the entire stay. I was informed the cable company was there the first day to fix it which was a lie. Breakfast was suppose to start at 7am. 8am I went to grab breakfast and the area where breakfast was suppose to be served was filled with boxes. I went to the front desk to ask where the breakfast was being served and a basket full of donuts and pastries was pulled out and said this was the breakfast.
Dominique, 3-night trip

2/10 Terrible

This hotel looked nothing like the pictures they showed. Before even making it to the room the elevator was out and our room was on the 3rd floor. Making it to the stairs, it was a bad odor and it looked like the carpet and walls never been cleaned. First room we got the bed was broke everything was dirty and stained. Even the sheets had stains on it. She agreed to switch our room but wanted us ,the guest, to put the room back together so they can rent it to somebody else. Which I found disturbing. So we finally switched rooms and granted this room was a little bit however the couches looked old and didn’t even match, there was nets every where and even a ROACH on the wall. Wish I could give this place 0 stars. They definitely need to update the pictures and show people what it really looks like now. Don’t stay here unless you wanna kill roaches and have nets all over your food while youre trying to eat.
A’Niyah, 3-night trip