North Lakes Hotel And Spa

4.0 star property
Hotel with spa, near Penrith Castle

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Photo gallery for North Lakes Hotel And Spa

Terrace/patio
Lobby
Indoor pool, pool loungers
Indoor wedding
Food and drink
Near Penrith Castle, North Lakes Hotel And Spa offers a tranquil retreat. Savor local flavors in the on-site restaurant or unwind with a massage at the spa. With an indoor pool, fireplace in the lobby, and helpful staff previous guests have loved.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Gym
  • Electric vehicle charging point
  • Bar
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Hot tub
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is HK$1,060
HK$1,273 total
includes taxes & fees
25 Aug - 26 Aug

Room options

Available filters for rooms
Showing 15 of 15 rooms

Cosy Double

9.0 out of 10
Wonderful
(19 reviews)

Highlights

Individually decorated
Heating
TV
Separate bedroom
Shower/bath combination
Private bathroom
Bathrobes
Hairdryer
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Family Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually decorated
Heating
TV
Separate bedroom
Shower/bath combination
Private bathroom
Bathrobes
Hairdryer
  • 22 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Superior Double Room

8.8 out of 10
Excellent
(8 reviews)

Highlights

Individually decorated
Heating
TV
Separate bedroom
Shower/bath combination
Private bathroom
Bathrobes
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Double or Twin Room

8.4 out of 10
Very good
(20 reviews)

Highlights

Individually decorated
Heating
TV
Separate bedroom
Shower/bath combination
Private bathroom
Bathrobes
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior Family Room

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Individually decorated
Heating
TV
Separate bedroom
Shower/bath combination
Private bathroom
Bathrobes
Hairdryer
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Junior Suite (Four Poster)

Highlights

Individually decorated
Heating
TV
Separate bedroom
Shower/bath combination
Private bathroom
Bathrobes
Hairdryer
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room

8.0 out of 10
Very good
(1 review)

Highlights

Individually decorated
Heating
TV
Separate bedroom
Shower/bath combination
Private bathroom
Bathrobes
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

Suite (Four Poster)

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually decorated
Heating
TV
Separate bedroom
Shower/bath combination
Private bathroom
Bathrobes
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • Sleeps 2

Signature Family Room

  • Sleeps 2

Signature Double Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

Accessible Twin Room

  • Sleeps 2

Four Poster Suite

  • Sleeps 2

Standard Double Or Twin Room

  • Sleeps 2

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About the area

Map
Ullswater Road, Penrith, England, CA11 8QT

What's nearby

  • Penrith Castle - 9 min walk - 0.8 km
  • Rheged - 2 min drive - 2.7 km
  • Lowther Castle and Gardens - 6 min drive - 9.0 km
  • Ullswater - 7 min drive - 10.8 km
  • Whinfell Forest - 9 min drive - 9.8 km

Getting around

  • Carlisle (CAX) - 38 min drive
  • Newcastle (NCL-Newcastle Intl.) - 91 min drive
  • Penrith Station - 9 min walk
  • Langwathby Station - 13 min drive
  • Appleby Station - 20 min drive

Restaurants

  • ‪The Rooster - ‬4 min walk
  • ‪Tim Hortons - ‬16 min walk
  • ‪Arturo Lounge - ‬14 min walk
  • ‪Subway - ‬4 min walk
  • ‪The Dog Beck - ‬16 min walk

About this property

North Lakes Hotel And Spa

North Lakes Hotel And Spa puts you within a 10-minute drive of Ullswater. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps or facials. An indoor pool, a bar/lounge and a health club are other highlights. Fellow travellers love the helpful staff.

Languages

English, Polish, Ukranian

More about this property

VISIBILITY

At a glance

Hotel size

    • 84 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Electric vehicle charging point on site

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 7 AM–9:30 AM on weekdays and 7:30 AM–10 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children's menu

Working away

  • Business centre
  • Meeting rooms
  • Conference space (732 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1985
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in reception
  • Health club
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Grab bar near toilet
  • Accessible bath

ROOM

Room amenities

Be entertained

  • 43-inch TV
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

STAR_OUTLINE

Special features

Spa

North Lakes Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

MONETIZATION_ON

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately GBP 16.95 to 19.95 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed for Christmas Day and New Year's Eve:
  • Dining venue

Pool, spa, & gym (if applicable)

  • Facility access costs GBP 15 per person, per stay. Facilities include fitness facilities, a sauna, a spa, a hot tub and a swimming pool.
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Eurocard
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

North Lakes Hotel Penrith
North Lakes Hotel
North Lakes Penrith
North Lakes Hotel Spa
North Lakes And Spa Penrith
North Lakes Hotel And Spa Hotel
North Lakes Hotel And Spa Penrith
North Lakes Hotel And Spa Hotel Penrith

HELP_OUTLINE

Frequently asked questions

Does North Lakes Hotel And Spa offer free cancellation for a full refund?

Yes, North Lakes Hotel And Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at North Lakes Hotel And Spa?

Yes, there's an indoor pool.

Are pets allowed at North Lakes Hotel And Spa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at North Lakes Hotel And Spa?

Yes, there's free self parking. Electric car charging is available.

What are the check-in and check-out times at North Lakes Hotel And Spa?

Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.

What is there to do at North Lakes Hotel And Spa and nearby?

North Lakes Hotel And Spa has a spa and an indoor pool, as well as a steam room.

Are there restaurants at or near North Lakes Hotel And Spa?

Yes, Penrith offers al fresco dining and local cuisine.

What's the area around North Lakes Hotel And Spa like?

North Lakes Hotel And Spa is a short 9-minute walk from Penrith Station and 10 minutes' walk from Penrith Castle.

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North Lakes Hotel And Spa Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Restaurant
Food
Spa
Breakfast
Lobby
Bed
Shower
Bar

What guests liked

  • Breakfast was consistently described as great, excellent, and delicious with a wide variety of options. (15 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

The hotel is ideally situated - while not being in an immediately picturesque location, its proximity to the M6, A66 and Penrith North Lakes railway station make it the perfect base for exploring the beauty of the Lake District in one direction and Yorkshire in the other. The staff are excellent, particularly in the FYR restaurant: friendly, helpful and attentive. The food is equally impressive and the hotel itself is clean, comfortable and a pleasure to stay in.
David, 4-night trip

10/10 Excellent

Very friendly staff, great service in restaurant, and great facilities.
Marilyn, 1-night trip

10/10 Excellent

Great, again!
Paul, 2-night trip

10/10 Excellent

Excellent overnight stay at north lakes

Second time staying at north lakes hotel and spar,short stays to see family and would highly recommend,the rooms are excellent and so are staff.Will definitely come again.
Jamie, 1-night trip

10/10 Excellent

An excellent stopping off point just off the M6. Very comfortable and good food. Staff are very friendly and helpful. Plenty parking.
Douglas, 1-night trip

10/10 Excellent

North Lakes

Excellent hotel good food friendly staff
Paul, 2-night trip

10/10 Excellent

👍
John, 1-night trip

8/10 Good

Convenient stop over Spa was overpriced limited use
Jim, 1-night trip

10/10 Excellent

Great staff and a relaxing place to stay
Douglas, 1-night trip

6/10 Okay

Booked and paid for 2 night stay at this spa hotel then i was told i had to pay another £30 to use facilities ie pool, sauna jacuzzi etc which annoyed me to be fair. Its a spa hotel ? Surely these facilities should be in with booking price. Pay for massages and treatments no problem but surely not for pool. But heyho had to do it or stay would have been pointless. The breakfast was cold so left most of it and didnt even bother the next morning. Such a shame because the hotel is beautiful and the staff were polite and professional and really nice. Unfortunately i wont be returning 😕
Frank, 2-night trip

10/10 Excellent

Business Trip

Enjoyable and comfortable stay for business and would stay again and hopefully take advantage of the pool next time. Food and service was excellent
Paul, 1-night trip

10/10 Excellent

Lovely place to stay in !
Smadar, 4-night trip

10/10 Excellent

Will definitely be back

Amazing staff, pool and restaurant
Carolyn, 1-night trip

10/10 Excellent

Relaxing stay

Perfect hotel very clean had everything you need, will definitely be back.
Pool and spa area
Sonya, 1-night trip

8/10 Good

Great place little expensive

We really enjoyed our stay, I just think it was a little expensive, we had a facial that cost £55 and it only lasted 16mins on our actual face
Karen, 2-night trip

10/10 Excellent

Couldn’t fault any aspect of this hotel. The decor, ambiance, staff, cleanliness, all excellent. Rooms lovely, beds incredibly comfortable, spotlessly clean. Spa looked lovely and the restaurant and the food was amazing. We will be back.
Rachael, 1-night trip

2/10 Terrible

Arrived at 9:30pm after a long day of work. Lifted the toilet seat up and there was poo smeared on the toilet seat. Lifted the second one up and realised it the toilet was never cleaned. Upon closer inspection the floor was covered in hair (definitely not mine). Called reception, took them a while to come and check then took another while to send someone to try clean it because there were no other rooms available. I don’t know what cleaning they tried to do because the poo stain was still there. I had to use hand sanitizer and tissue to clean it myself. Felt really uncomfortable . When i told reception in the morning they didn’t seem bothered and just said they will let someone know. Won’t be coming back
Poo on toilet seat
Dirty around toilet
Graziella, 1-night trip

10/10 Excellent

Great staff. Food was excellent. Great location for hikes
Jordan, 2-night trip

10/10 Excellent

X
Teresa, 2-night trip

10/10 Excellent

Can’t fault this hotel. Absolute wonderful.
Rachael, 2-night trip

10/10 Excellent

Fantastic spa hotel

We love this hotel, the decor is brilliant and very fitting for the Lake District. Pool and gym are great. But you have to pay £15 if you don’t book direct. EV charging. Lovely bar and restaurant
Neil, 1-night trip

10/10 Excellent

Great place for a nice relaxing weekend
olivia, 1-night trip

10/10 Excellent

Lovely spa break!

Amazing stay at the hotel with my wife. The staff were very friendly and helpful whenever required. The spa is lovely and the gym is also really nice. Wish we could have stayed there longer!
1-night trip

10/10 Excellent

Lovely one night stay

Just enjoyed a lovely one night stay the hotel looks very bland from the outside but once you get indoor the decor is lovely. we paid £15 each to use the spa facilities definitely worth it we made good use of it during our stay my wife booked herself in for a massage. Room was very good lovely comfortable bed with all the amenities coffee machine, iron, ironing board, hairdryer etc. The only thing I would pull it on is the shower can become very slippy from the soap or shower gel. We didn’t have our evening meal in the restaurant but we did have breakfast plenty of choice from usual breakfast items to pancakes and pastries. Overall it was a lovely would definitely stay here again.
Louis, 1-night trip

10/10 Excellent

Staff and hotel were fantastic
Chris, 1-night trip